Profile
“I will continue to empower and encourage my staff to perform at their best as I have done for the last decade. I will continue to advocate for my clients, embracing new technology and being open to business and industry changes”
Ken Dixon,
Dixon Insurance Services
Cecilia Chang is the chief executive officer of Generali Life Hong Kong and general manager of Assicurazioni Generali S.p.A. Hong Kong Branch (collectively known as Generali Hong Kong). She has over 20 years of experience in the insurance industry.
Chang joined the Generali Group in 2016 in Hong Kong as head of financial lines and underwriting, Asia for the Global Corporate and Commercial (GC&C) business and relocated to Milan in 2018 as global head of financial lines and underwriting in GC&C. Prior to joining Generali, she began her insurance career as a corporate lawyer for a Chicago-based carrier and moved on to hold leadership positions in underwriting at multinational carriers in the United States and Asia.
Chang graduated with honors with a Bachelor of Arts degree from the University of Chicago and a Juris Doctor from Boston College Law School. She is a strong advocate for diversity and inclusion, and actively promotes these values both within and outside of Generali.
21/F, 1111 King’s Road, Taikoo Shing, Hong Kong
+852 2828 0036
mktgcomm@generali.com.hk
linkedin.com/in/cecilia-viet-mei-chang-08254473
generali.com.hk
Cecilia Chang
Chief Executive Officer of Generali Hong Kong
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Milestones
“To be able to give back to the community is rewarding and fulfilling. I am honoured to be in a position where I can raise funds for those less fortunate and in need”
Ken Dixon,
Dixon Insurance Services
2006–2011
2011–2013
2014–2015
2016–2018
2018–2022
2022–present
Assistant Vice President at Catlin
2006–
2011
International Professional Liability at XL Group
2011–
2013
Regional Casualty & Financial Lines Underwriting Manager, South Asia at Starr International Insurance (Singapore)
2014–
2015
Head of Financial Lines & Underwriting, Asia at Generali Global Corporate & Commercial
2016–
2018
Global Head of Financial Lines Underwriting, Generali Global Corporate & Commercial
2018–
2022
Chief Executive Officer of Generali Hong Kong
2022–
present
Milestones
Milestones
Sept 2021
Feb 2022
Apr 2022
Jul 2022
Aug
2022
Suncorp Bank introduces Solar Home Bonus offer for customers who are choosing renewable energy for their homes
Sept 2021
Month-on-month market share growth commences
Feb 2022
Suncorp Bank wins the Canstar award for most outstanding value in investment loans
Apr 2022
Suncorp Bank wins Money Magazine’s Bank of the Year and Business Bank of the Year awards for the fifth year in a row
Jul 2022
Suncorp Bank’s turnaround times are the lowest they have ever been. The lender becomes Australia’s first certified carbon neutral bank for both its operation and transaction services
Aug 2022
Milestones
How does he distinguish himself among fellow brokers?
“I believe all brokers are working very hard in a difficult market,” he says. “However, I have demonstrated continued growth, advocacy and performance on my client’s behalf, which is now recognised [for 10 consecutive years] in the Elite Broker awards.”
In 1990, Dixon got started with FAI, working in claims and as a team leader. From the late 1990s up until 2003, he worked at FAI and Suncorp in underwriting and as an area manager at VACC, CGU (South East Queensland). From 2003 to 2012, he got into broking and eventually started Dixon Insurance in 2013. Since then, he’s accumulated numerous acccolades, including Elite Broker, Diversity and Equity, and Fast Broker awards.
During the pandemic, Dixon challenged insurers over the Quarantine Act application to insurance wordings. His argument was that the Quarantine Act does not apply as an exclusion, as the Biosecurity Act was invoked by the Morrison Government, and this was not a subsequent amendment to the Quarantine Act. The test case in the Appeals court was won for Dixon’s client with a unanimous five-judge verdict.
He remains focused on transport, manufacturing, motor trade, engineering and large farm clients.
What are his plans for the future?
On a business level, “more of the same. I will continue to empower and encourage my staff to perform at their best as I have done for the last decade. I will continue to advocate for my clients, embracing new technology and being open to business and industry changes.”
On a personal level, Dixon invests significant time, effort and funds, along with his GT3, to support many charities through his passion for motorsport. From participating in and sponsoring the Thunderbolt Run (which provides tens of thousands of dollars in support for Beyond Blue and Prostate Cancer), to organising and running the Track Knights for Amira charity night where 28 Exotic Supercars raised funds through passenger laps in wet conditions, Dixon states “this is our time to give back to the community and those in need. My friendships and association with those seeking to do the same, allows us to contribute to those less fortunate and raise funds and awareness”.
He adds: “To be able to give back to the community is rewarding and fulfilling. I am honoured to be in a position where I can raise funds for those less fortunate and in need.”
Chief Executive Officer of Generali Hong Kong
2022–
present