Profile
“I will continue to empower and encourage my staff to perform at their best as I have done for the last decade. I will continue to advocate for my clients, embracing new technology and being open to business and industry changes”
Ken Dixon,
Dixon Insurance Services
An unwavering passion for working with clients, understanding their needs deeply, and expert problem-solving abilities have guided Jane Drummond’s upward career trajectory in the insurance industry. Aon’s chief commercial officer for Asia-Pacific has always been laser-focused on providing best-in-class expertise and service to her clients.
A shining example of that commitment and dedication is Aon’s Insight series, Asia, which Drummond was instrumental in creating and about which she is most proud. Now in its eighth year, the series serves as a platform to connect leaders who make enterprise-wide risk decisions.
The event has attracted audiences of over 1,500 registrants and is now hosted in the United States, Europe, Australia, and Singapore.
“I am hugely passionate about the Insight series, and I continue to push boundaries,” she explains. “This was born out of my passion for clients as I sought a platform to engage and share our best thought leadership and insight with clients and prospects.”
As a leader, Drummond prioritises empowering her colleagues to achieve their goals and ambitions. She is an ardent advocate for DE&I initiatives and supports allyship within the solid internal and external networks she has built. She actively supports Dive In, WIN, and the company’s LGBTQ network and is a frequent panel guest speaker on various issues.
Drummond overcomes the challenges of time management and competing priorities by “working smarter, not harder.” She draws on various tools, resources, and the expertise of her colleagues to deliver outstanding results.
“I also recognise that work-life balance is crucial to my success and that of my team, so ensuring I make the time to prioritise my well-being and spend time with my family helps me show up as my best self to work every day,” she remarks.
With a reputation as a strong communicator, Drummond engages positively with colleagues at all levels and across organisations. Her communication skills and upbeat nature are closely followed by what she calls the “woo,” which is an ability to win over others.
“I can always find something positive or constructive to say, and in sales, positivity is necessary at times to maintain momentum,” she adds. “I thrive on meeting new people and winning them over, which aligns with my passion for sales.”
Those strengths have served Drummond well throughout her career and are the foundation upon which she has excelled.
2 Shenton Way, #26-01 SGX Centre 1, Singapore 068804
+65 9784 5166
jane.drummond@aon.com
linkedin.com/in/janealexdrummond
aon.com
Jane Drummond
Chief Commercial Officer, Asia Pacific
Aon
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“To be able to give back to the community is rewarding and fulfilling. I am honoured to be in a position where I can raise funds for those less fortunate and in need”
Ken Dixon,
Dixon Insurance Services
2009–2013
2013–2020
2020–2021
2021–present
2019
2023
Regional Director, Business Development, Asia at Aon
2009–
2013
Regional Head of Sales, Marketing and Global Client Network, Asia at Aon
2013–
2020
Chief Client Officer, Asia at Aon
2020–
2021
Chief Commercial Officer, Asia-Pacific at Aon
2021–
present
Promoted to Divisional Group President at Great American Insurance Group
2023
Assistant Vice President and Senior Broker at MJ Hall & Company since 2018
Present
Milestones
Aug 2022
Milestones
Sept 2021
Feb 2022
Apr 2022
Jul 2022
Aug
2022
Suncorp Bank introduces Solar Home Bonus offer for customers who are choosing renewable energy for their homes
Sept 2021
Month-on-month market share growth commences
Feb 2022
Suncorp Bank wins the Canstar award for most outstanding value in investment loans
Apr 2022
Suncorp Bank wins Money Magazine’s Bank of the Year and Business Bank of the Year awards for the fifth year in a row
Jul 2022
Suncorp Bank’s turnaround times are the lowest they have ever been. The lender becomes Australia’s first certified carbon neutral bank for both its operation and transaction services
Aug 2022
Milestones
How does he distinguish himself among fellow brokers?
“I believe all brokers are working very hard in a difficult market,” he says. “However, I have demonstrated continued growth, advocacy and performance on my client’s behalf, which is now recognised [for 10 consecutive years] in the Elite Broker awards.”
In 1990, Dixon got started with FAI, working in claims and as a team leader. From the late 1990s up until 2003, he worked at FAI and Suncorp in underwriting and as an area manager at VACC, CGU (South East Queensland). From 2003 to 2012, he got into broking and eventually started Dixon Insurance in 2013. Since then, he’s accumulated numerous acccolades, including Elite Broker, Diversity and Equity, and Fast Broker awards.
During the pandemic, Dixon challenged insurers over the Quarantine Act application to insurance wordings. His argument was that the Quarantine Act does not apply as an exclusion, as the Biosecurity Act was invoked by the Morrison Government, and this was not a subsequent amendment to the Quarantine Act. The test case in the Appeals court was won for Dixon’s client with a unanimous five-judge verdict.
He remains focused on transport, manufacturing, motor trade, engineering and large farm clients.
What are his plans for the future?
On a business level, “more of the same. I will continue to empower and encourage my staff to perform at their best as I have done for the last decade. I will continue to advocate for my clients, embracing new technology and being open to business and industry changes.”
On a personal level, Dixon invests significant time, effort and funds, along with his GT3, to support many charities through his passion for motorsport. From participating in and sponsoring the Thunderbolt Run (which provides tens of thousands of dollars in support for Beyond Blue and Prostate Cancer), to organising and running the Track Knights for Amira charity night where 28 Exotic Supercars raised funds through passenger laps in wet conditions, Dixon states “this is our time to give back to the community and those in need. My friendships and association with those seeking to do the same, allows us to contribute to those less fortunate and raise funds and awareness”.
He adds: “To be able to give back to the community is rewarding and fulfilling. I am honoured to be in a position where I can raise funds for those less fortunate and in need.”