Headquarters:
Singapore
Year founded:
1969
Number of employees:
33,000
Phone:
+65 6223 2008
Email:
Marion.Ngo@sg.sedgwick.com
Website:
sedgwick.com
LinkedIn:
linkedin.com/company/165908
“As leaders, we inspire our team, valuing collaboration and spearheading change while sharing our knowledge to mentor the upcoming legal minds”
Oatley Vigmond
Sedgwick
Veronica Grigg
Chief Executive Officer, Asia
Stephen Kerr
Chief Operating Officer, Asia
Nigel Cook
Chief Executive Officer, Singapore
Head of Major Complex Loss, Asia
Leadership
Veronica Grigg has over 25 years of experience in the insurance and carrier markets, establishing herself as a leading expert in business strategy and relationship building across Asia. A visionary executive, she is highly regarded for her ability to transform the claims and loss adjusting process with a global perspective. Grigg is also a passionate advocate for diversity and inclusion, championing initiatives that promote equal opportunities and an inclusive workplace culture. Her leadership fosters collaboration and partnership within the industry, ensuring that diverse voices are heard and integrated into the company’s values and operations.
Chief Executive Officer, Asia
Veronica Grigg
With over 33 years of experience in the claims and loss adjusting industry, Stephen Kerr has managed major loss claims, high-net-worth portfolios, special investigations and building consultancy businesses. A key member of the team since 1995, he has played an instrumental role in delivering exceptional customer service and driving operational efficiency across Asia. Kerr’s expertise and leadership have been vital in optimising processes, ensuring high-quality service delivery and maintaining strong client relationships. His deep industry knowledge and long tenure with the company make him a trusted and respected leader in the region.
Chief Operating Officer, Asia
Stephen Kerr
Nigel Cook has a strong engineering background, with experience at British Steel in the UK, the American Bureau of Shipping, and a state-owned oil and gas company in the Middle East. He began his adjusting career in New Zealand, specialising in the commercial market. Leveraging his engineering expertise, Cook focuses on managing large, complex losses across various sectors, including material damage, engineering, onshore and offshore natural resources, petrochemicals, marine hull and machinery, as well as warranty and liability claims. He is also highly skilled in handling associated claims for advance loss of profit (ALOP), offering comprehensive solutions for high-value and technical claims.
Chief Executive Officer, Singapore
Head of Major Complex Loss, Asia
Nigel Cook
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Nicki Dunn
Chief Client Officer
Nicki Dunn has been with Sedgwick for eight years and currently leads the company’s client relationship management team, focusing on developing programs that enhance the customer experience. Throughout her tenure, she has held several key roles, including head of client services and third party administration (TPA) development. Under her leadership, the Singapore team experienced significant growth and productivity prior to the company’s restructuring. Dunn is known for her ability to build strong connections between colleagues, clients and diverse cultures, fostering collaboration across Sedgwick’s regional offices in Asia. Her leadership continues to drive success and strengthen client relationships throughout the region.
Chief Client Officer
Nicki Dunn
John Law
Chief Executive Officer, China
John Law serves as the in-country technical director and head of business development, bringing 34 years of experience in loss adjusting. Throughout his career, he has handled a wide range of complex claims, including property, construction/erection all risks (CAR) and business interruption. Law has held multiple management roles across Hong Kong, Taiwan and China, where he has overseen operations and managed major, high-value claims. As general manager of operations in China, he has dealt with multimillion-dollar losses stemming from fires, floods, tornadoes and other natural catastrophes. Law is also a senior associate with the Australian and New Zealand Institute of Insurance and Finance (ANZIIF).
Chief Executive Officer, China
John Law
As a trusted partner, Sedgwick offers a comprehensive range of claims management, loss adjusting and technology-enabled solutions tailored to meet the needs of clients worldwide. With a focus on driving growth for people, property, brands and performance, the company provides the expertise and support organisations need to navigate complex challenges.
With over 33,000 employees across 80 countries, Sedgwick serves millions of people each year who face unsettling, unfamiliar or stressful events – whether it’s a catastrophe, an accident, a claims scenario or an absence request. Clients can rely on Sedgwick to listen, respond, protect and help make things right. The company’s global claims management services are designed for corporations, insurance carriers and public entities, helping individuals and organisations through the claims process and enabling them to get back to work, life and business.
At its core, Sedgwick is committed to taking care of people, ensuring that their needs are met with the utmost dedication and care.
“We’re committed to delivering the highest level of service, assuring clients that their welfare is the firm’s utmost priority”
Oatley Vigmond
Aldrin Wong
Chief Executive Officer and Managing Director, Malaysia
Alex Tang
Chief Executive Officer, Hong Kong
Andri Dirgantara
President Director, Indonesia
Liane Brown
Partner
Aldrin Wong is a respected industry leader with over 27 years of experience in the insurance and loss adjusting sector in Malaysia. A fully qualified civil engineer, he has extensive expertise in managing large, complex claims, including those arising from catastrophes. Wong previously led Sedgwick’s Malaysia operations before taking on the role of chief executive officer and managing director in 2020. His deep technical knowledge, leadership and experience in navigating high-value claims have been pivotal in driving the company’s success in the region.
Chief Executive Officer and Managing Director, Malaysia
Aldrin Wong
Alex Tang is a seasoned professional in the insurance industry, with over 35 years of experience in claims and loss adjusting. He has built a strong reputation for handling complex losses across China, Hong Kong, and Macau, working with leading international loss adjusting firms. Tang is an Associate of the Australian and New Zealand Institute of Insurance and Finance (ANZIIF) and a Fellow of the Chartered Institute of Arbitrators. His vast expertise in claims management, combined with his deep knowledge of the regional markets, has made him a highly respected figure in the industry.
Chief Executive Officer, Hong Kong
Alex Tang
Andri Dirgantara is a respected leader in the Indonesian insurance industry, with over 20 years of experience at Sedgwick. He has developed expertise across key sectors, including construction, energy and engineering. Specialising in adjusting claims related to CAR/EAR, fire, marine and liabilities, Dirgantara possesses a deep understanding of the relevant rules, regulations and policies. He has managed a number of high-profile, large-scale losses in the region, including those resulting from the 2006 and 2009 earthquakes in Java and Sumatra. Dirgantara’s extensive experience and leadership have made him a trusted figure in handling complex claims in Indonesia and beyond.
President Director, Indonesia
Andri Dirgantara
Liane Brown is committed to representing individuals who have suffered serious personal injuries and to families who have suffered the loss of a loved one. Her practice concentrates on personal injury law, including accident benefits, motor vehicle collisions, medical malpractice, occupiers’ liability, product liability and wrongful death cases.
Partner
Liane Brown
Liane Brown is committed to representing individuals who have suffered serious personal injuries and to families who have suffered the loss of a loved one. Her practice concentrates on personal injury law, including accident benefits, motor vehicle collisions, medical malpractice, occupiers’ liability, product liability and wrongful death cases.
Partner
Liane Brown
Ben Irantalab enjoys the complexities of personal injury litigation. His practice is exclusively devoted to representing clients with brain injuries, spinal cord injuries, and severe orthopedic injuries. For him, the cases that require special creativity and thinking outside the box are the most gratifying.
Partner
Ben Irantalab
On a larger scale, HSH handles class action and mass tort lawsuits representing groups of people injured by dangerous products, medications, medical devices, and negligent organizations.
The HSH team is known for providing caring and attentive service to clients, and is proud of the firm’s excellent reputation within the legal and medical communities.
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“We will continue to strengthen our service proposition and customer experience as a key differentiator, as we build on the momentum we have achieved to date across multiple business lines and territories,” says McLean. “Our im is to continue to grow our market relevance and strengthen our partnerships with our strategic brokers as we expand our leadership position in key sectors.
“We will also continue to invest in talent. We are committed to drawing from the broadest pools of talent, and to creating an environment that attracts and retains stellar employees. We recognise the importance of building teams that are diverse, collaborative, and innovative and are dedicated to cultivating a supportive and inclusive workplace culture in which all our employees can thrive.”
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Ben Irantalab
Partner
Ben Irantalab enjoys the complexities of personal injury litigation. His practice is exclusively devoted to representing clients with brain injuries, spinal cord injuries, and severe orthopedic injuries. For him, the cases that require special creativity and thinking outside the box are the most gratifying.
Partner
Ben Irantalab
Ben Irantalab
Partner
Ben Irantalab enjoys the complexities of personal injury litigation. His practice is exclusively devoted to representing clients with brain injuries, spinal cord injuries, and severe orthopedic injuries. For him, the cases that require special creativity and thinking outside the box are the most gratifying.
Partner
Ben Irantalab
Ben Irantalab
Partner
Liane Brown is committed to representing individuals who have suffered serious personal injuries and to families who have suffered the loss of a loved one. Her practice concentrates on personal injury law, including accident benefits, motor vehicle collisions, medical malpractice, occupiers’ liability, product liability and wrongful death cases.
Partner
Liane Brown
Medals
Construction
Management liability
Professional indemnity
Turnaround time – claims
BDM support
Broker communication, training and development
Overall service level
BDM support
BDM support
What FTA covers:
Professional indemnity (standalone and combined with general liability for white-collar professionals)
Information technology liability
Management liability
Design and construct liability
Public and products liability
Associations liability
Cyber insurance
Excess layers
What FTA covers:
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Stephen Kerr
Chief Executive Officer, Asia
Nicki Dunn
Chief Client Officer
Nigel Cook
Chief Executive Officer, Singapore
Head of Major Complex Loss, Asia
John Law
Chief Executive Officer, China
Alexa Tang
Chief Executive Officer, Hong Kong
Aldrin Wong
Chief Executive Officer and
Managing Director, Malaysia
Andri Dirgantara
President Director, Indonesia
Pam Chhabra
Manager – Residential Strata
Adam Basaldella
Manager – Claims
Adam Basaldella
Manager – Claims