Profile
"West Oak’s success has come from always putting our clients’ best interests first and always finding ways to improve and add more value to them"
Andrew mcquiston,
west oak family office, wellington-altus private wealth
With over 13 years of experience in insurance, Stephanie Connolly is a highly capable leader who has driven significant improvement in Gallagher Bassett’s personal injury services and made big changes to how the company approaches these areas and engages with its clients.
Steph first joined GB in 2011 as an injury management advisor, and was quickly promoted through the ranks to team leader, and then team manager before becoming a branch manager in 2015 and an assistant operations manager in 2016. In 2018, she was promoted to claims operations manager for the Victorian Statutory Workers’ Compensation business unit. In addition to leading the operations from both a people and a performance aspect, she also managed performance relating to return to work, injury management, mental health strategy and early intervention, inclusive of provider management. Steph was responsible for developing and implementing GB’s Mobile Case Management program and Mental Health Hub.
In her current role as head of PI innovation and GBCARE, she leverages GB’s existing capability locally and globally to enhance the organisation’s PI strategies and establish innovative solutions to support best practice and tailored claims management.
144 Edward St, Brisbane, QLD 4000
0420 568 873
harriet_berkeley@gbtpa.com.au
linkedin.com/showcase/gallagher-bassett-services-pty-ltd
gallagherbassett.com.au
Stephanie Connolly
Head of Personal Injury Innovation and GBCARE
Gallagher Bassett
Read on
Special Report
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Bio
Milestones
Profile
Milestones
2020–present
Insurance Business Magazine | Key Media
Deputy Principal at Australian Christian College - Southlands
Doctor of Education
2020–present
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2021
Ted Talk in collaboration with key media
Year 7 Community Leader and Leader for Learning Technologies and Platforms at Northern Beaches Christian School
Master of Business Administration, 2017–2019
2021
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2013
Ted Talk in collaboration with key media
Master of Education (Curriculum and Pedagogy)
2013
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Ted Talk in collaboration with key media
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2011
2015
2016
2018
2022
Stephanie Connolly
Head of Personal Injury Innovation
and GBCARE
Gallagher Bassett
Read on
Special Report
Home
Bio
Milestones
Profile
Milestones
Insurance Business Magazine | Key Media
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
Ted Talk in collaboration with key media
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
Ted Talk in collaboration with key media
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
Ted Talk in collaboration with key media
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
Ted Talk in collaboration with key media
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
2011
2015
2016
2018
2022
Stephanie Connolly
Head of Personal Injury Innovation and GBCARE
Gallagher Bassett
Read on
Special Report
Home
Bio
Milestones
2022
2018
2016
2015
2011
2022
Insurance Business Magazine | Key Media
Promoted to head of personal injury innovation and GBCARE
2022
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2018
Human Resources Magazine | key media
Promoted to claims operations manager
2018
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2016
Human Resources Magazine | key media
Promoted to assistant operations manager
2016
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
2015
Human Resources Magazine | key media
Promoted to branch manager
2015
2009–2011
2011
human resources | key media
Joined GB as an injury management advisor
2011
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Milestones