Headquarters:
75 King William Street, London, EC4N 7BE
Year founded:
1988
Number of employees:
100
Phone:
+44207 645 4600
Email:
cyber@carrolls.co.uk
Website:
carrolls.co.uk
LinkedIn:
linkedin.com/company/carroll-london-markets
“We put our customers at the centre of our business, responding to brokers in a proactive and timely manner and working with the customer to understand their unique risk profile and tailor appropriate solutions”
Erica Kofie, QBE
Sami Sulaiman
Managing Director
Sabrina Acquisto
Cyber Underwriter
Scott Salter
Head of Customer Success
Cyber Team
Twenty years ago, Sami Sulaiman joined Carroll & Partners as a junior employee. Having worked in all the departments across the business, he has gained deep knowledge of its daily operations. He has successfully found ways to drive innovation and efficiency, contributing to the company’s growth and expansion.
Sulaiman was appointed managing director in 2017. He continues to work with the rest of the executive team, helping the business to adapt and thrive in an ever-changing market.
Managing Director
Sami Sulaiman
Sabrina Acquisto leads Carrolls’ cyber division and is the primary cyber underwriter for the company’s prime product. Having spent time working in various roles within financial and professional risks, she has gained a strong technical understanding of cyber insurance, enabling her to help develop Carrolls’ current online quote-and-bind product.
Cyber Underwriter
Sabrina Acquisto
Scott Salter is dedicated to understanding the needs of schools and leading both the professional services and customer success teams to deliver award-winning support to schools. He is well placed as Schoolbox’s head of customer success, with over 20 years of experience in operational, technical, consulting and leadership roles in IT and communication.
Head of Customer Success
Scott Salter
“We put our customers at the centre of our business, responding to brokers in a proactive and timely manner and working with the customer to understand their unique risk profile and tailor appropriate solutions”
Erica Kofie, QBE
“We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations”
Erica Kofie, QBE
Cyber Team
“We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations”
Erica Kofie, QBE
“We put our customers at the centre of our business, responding to brokers in a proactive and timely manner and working with the customer to understand their unique risk profile and tailor appropriate solutions”
Erica Kofie, QBE
Cyber Team
Ana Margarita Berjuega-Panti
General Manager
Ana Margarita Berjuega-Panti, PANDR’s general manager, has been instrumental in the company’s success since its inception. Her leadership has driven the company’s growth and development, fostering a culture of excellence that has propelled PANDR to its current status. Berjuega-Panti’s exceptional leadership skills have helped her build and maintain strong relationships with her teammates, and her commitment to transparency and open communication has created a collaborative work environment that encourages innovation and creativity. Her focus on continuous improvement has kept PANDR ahead of the curve, and her vision and dedication have set a standard of excellence that the company strives to maintain.
General Manager
Ana Margarita Berjuega-Panti
Luke De Campo
Head of Finance
In addition to his outsourcing and offshore finance team expertise, Luke De Campo is PANDR’s head of finance. With his extensive background in corporate finance, consulting, and leading finance teams, he is uniquely qualified to help businesses achieve their financial goals. He is passionate about helping small and medium-sized enterprises improve their efficiency, profitability, and scalability, and he brings a wealth of experience to the table. In his current role, De Campo oversees the company’s financial operations and ensures that all accounting practices are compliant and transparent. His commitment to excellence and deep understanding of finance make him an invaluable asset to PANDR and its clients.
Head of Finance
Luke De Campo
Carrolls is a leading Lloyd’s and London market insurance specialist. It has market-leading products available for Australia and New Zealand, transacted via its broking team, in-house underwriting team, or online quote-and-bind platform.
Carrolls’ goal is simple: to provide the broadest possible cyber insurance solutions at competitive rates. Its cyber product is accessed through the online platform and customers can register for access on its website, carrolls.co.uk.
The company’s prime cyber product is a market leader, with covers including but not limited to ransomware, network security breach, cybercrime, social engineering, business interruption and reputational harm.
Supported by Clyde & Co, Carrolls provides its clients with a global response solution and offers a dedicated 24/7 incident response hotline in Australia. Through its collaboration with Clyde & Co, Carrolls can offer its clients’ access to some of the worlds’ most talented and experienced IT and media response firms.
“We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations”
Erica Kofie, QBE
Kylie Quinlivan
General Counsel and Company Secretary
Keith Schlosser
Global Chief Information Officer
Dan Draper
Group Chief Underwriting Officer
Simon Williams
Chief Strategy & Distribution Officer, Arch Insurance International
and Active Underwriter, Syndicate 1955
Kylie Quinlivan is general counsel and company secretary of hipages Group and a member of the executive team. This is her second role as general counsel of an ASX-listed company. Quinlivan is a top-tier trained corporate lawyer with over 17 years of experience in public and private M&A/transactional work, fundraising, and corporate governance. She is commercially oriented, curious, and with a demonstrated ability to understand complex matters quickly and communicate simply. Quinlivan is excited by hipages’ growth potential, its entrepreneurial spirit and conviction for creating a unique culture. She holds a Bachelor of Commerce/Laws (Honours) and a Master of Laws from the University of Sydney.
General Counsel and Company Secretary
Kylie Quinlivan
Keith Schlosser is global chief information officer at AXIS Capital, where he leads the company’s global information technology and data strategy. He is also responsible for driving change throughout the organisation by delivering high-quality, future-oriented IT services in line with AXIS Capital’s business strategy. Schlosser has more than 30 years of insurance industry experience, spanning roles in information technology, business solutions, marketing and sales. Prior to AXIS, he served as chief information officer for Chubb’s Overseas General Insurance division, where he spearheaded a number of growth, innovation, digital and change initiatives. Before that, he served as CIO at The Travelers Companies international division. Schlosser was also a vice president for marketing technology and web communications at AIG.
Global Chief Information Officer
Keith Schlosser
Dan Draper was appointed group chief underwriting officer in September 2022. He had previously served for more than two years as group head of underwriting at AXIS. Prior to that, he had been group chief risk and actuarial officer at VIBE. Before joining VIBE, Draper spent eight years with AXIS, holding a number of leadership roles that included group chief actuary, chief risk analytics officer, and insurance segment chief risk officer. Before that, he held managerial positions at the Financial Services Authority, XL Capital, and EY.
Group Chief Underwriting Officer
Dan Draper
Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.
Partner
Kimi Shah
Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.
Partner
Kimi Shah
Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.
Partner
Kimi Shah
“Despite the challenging claims environment, QBE’s coverage and risk appetite have remained consistent. Brokers and customers know and understand our risk appetite and the cover we offer, providing them with certainty for the future,” says Erica Kofie, head of cyber proposition. “We put our customers at the centre of our business, responding to brokers in a proactive and timely manner and working with the customer to understand their unique risk profile and tailor appropriate solutions.”
Kofie adds, “Through 2022, QBE successfully delivered significant growth in the cyber sector, reflecting the depth and strength of our team. We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations.”
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Medal
Overall service level
Broker communication, training and development
BDM support
Turnaround time – claims
Broker's Pick – Personal Accident and Illness Insurance
Brokers’ Pick – Professional liability
Small business
Medal
Overall service level
Broker communication, training and development
BDM support
Turnaround time – claims
Broker's Pick – Personal Accident and Illness Insurance
Brokers’ Pick – Professional liability
Small business