Headquarters:
Plantation Place South, 5th Floor, 60 Great Tower Street, London, EC3R 5AZ
Year founded:
2009
Number of employees:
38
Phone:
+44 0 207 621 4500
Email:
ppalmer@archinsurance.com
Website:
archinsurance.com.au
LinkedIn:
linkedin.com/company/arch-insurance-australia
“Stelvio [restructured] its software development team to sit under four distinct, multi-disciplinary teams, capable of building and modifying any product within the EstImage product suite”
Yannick Giguère,
Stelvio Australia
Read on
Award Winner
ARCH INSURANCE
INTERNATIONAL
Dominic Brannigan
Regional Manager, Australia
Michelle Rudd
Operations Manager
Joseph Donovan
Claims Manager
Leadership
Dominic Brannigan joined Arch Underwriting at Lloyd’s (Australia) Ltd (Arch) in May 2014 to develop and manage the accident and health line of business. In July 2015, he was appointed regional manager of Arch Underwriting at Lloyd’s (Australia). Dominic has held various roles in the general insurance, retail travel, and emergency assistance industries spanning a 19-year period. Prior to joining Arch, he was the national accident and health manager at Dual Australia. Other previous roles include underwriting accident and health products at Ace Insurance (Australia), national sales manager for retail travel at QBE Insurance International (NZ), and corporate account and operations manager positions at International SOS (UK) Assistance.
Regional Manager, Australia
Dominic Brannigan
Michelle Rudd joined Arch Underwriting at Lloyd’s (Australia) Ltd in May 2010 to manage the operations team. She was appointed operations manager for Australia, and her responsibility includes short- and medium-term planning in line with strategic organisational objectives, whilst managing onshore and offshore teams. Before this role, Michelle worked as a claims handler for Arch Insurance Company Europe, which included the management of facultative energy, power and construction claims in line with reserving methodologies. Other roles included negotiation with brokers, lawyers, loss adjusters, and other syndicates within the London Insurance Market.
Operations Manager
Michelle Rudd
Joseph Donovan joined Arch Underwriting at Lloyd’s (Australia) in May 2017 to manage the Australian claims team. Prior to joining Arch, Joe held a senior financial lines claims position at Chubb Insurance, predominantly focusing on management liability, directors and officers liability and professional indemnity claims. Other roles include financial lines claims at Zurich Financial Services and banking and finance litigation at Gadens Lawyers.
Joe holds a Bachelor of Commerce (Accounting)/Bachelor of Laws (Hons) and completed his graduate Diploma of Legal Practice in 2011.
Claims Manager
Joseph Donovan
SPECIAL REPORT
Home
Bio
“Stelvio [restructured] its software development team to sit under four distinct, multi-disciplinary teams, capable of building and modifying any product within the EstImage product suite”
Yannick Giguère,
Stelvio Australia
Read on
Award Winner
ARCH INSURANCE INTERNATIONAL
Marita Elliott
Underwriting Operations
and Compliance Manager
Michelle Rudd
Operations Manager
Dominic Brannigan
Regional Manager, Australia
Leadership
Headquarters:
Plantation Place South, 5th Floor, 60 Great Tower Street, London, EC3R 5AZ
Year founded:
2009
Number of employees:
38
Phone:
+44 0 207 621 4500
Email:
ppalmer@archinsurance.com
Website:
LinkedIn:
linkedin.com/company/arch-insurance
-australia
Dominic Brannigan joined Arch Underwriting at Lloyd’s (Australia) Ltd (Arch) in May 2014 to develop and manage the accident and health line of business. In July 2015, he was appointed regional manager of Arch Underwriting at Lloyd’s (Australia). Dominic has held various roles in the general insurance, retail travel, and emergency assistance industries spanning a 19-year period. Prior to joining Arch, he was the national accident and health manager at Dual Australia. Other previous roles include underwriting accident and health products at Ace Insurance (Australia), national sales manager for retail travel at QBE Insurance International (NZ), and corporate account and operations manager positions at International SOS (UK) Assistance.
Regional Manager, Australia
Dominic Brannigan
Michelle Rudd joined Arch Underwriting at Lloyd’s (Australia) Ltd in May 2010 to manage the operations team. She was appointed operations manager for Australia, and her responsibility includes short- and medium-term planning in line with strategic organisational objectives, whilst managing onshore and offshore teams. Before this role, Michelle worked as a claims handler for Arch Insurance Company Europe, which included the management of facultative energy, power and construction claims in line with reserving methodologies. Other roles included negotiation with brokers, lawyers, loss adjusters, and other syndicates within the London Insurance Market.
Operations Manager
Michelle Rudd
Marita Elliott has over 20 years of experience in the insurance industry and possesses a broad knowledge in the areas of accident and health, underwriting operations, risk and compliance. A strong operational leader, Marita has managed the delivery of professional insurance services and solutions both nationally and internationally, with a focus on building strong stakeholder relationships that support growth. Previous experience working with organisations including CGU, ACE (now Chubb), Dual, and currently Arch have contributed to her solid knowledge of the insurance industry.
Underwriting Operations and Compliance Manager
Marita Elliott
SPECIAL REPORT
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Bio
For the second year running, Shielded Insurance Brokers has claimed the number-one spot among IB’s Top Brokerages. In 2020, it was record-setting growth that drove the company’s impressive success. This year, says managing director Stuart Brady, the key ingredient behind the win is the Shielded culture. Brady is proud of the shared vision for constant improvement across all aspects of the business. “We are thrilled to take out the win again, and it’s hats off to the team for their hard work over the past year,” he says.
“Stelvio [restructured] its software development team to sit under four distinct, multi-disciplinary teams, capable of building and modifying any product within the EstImage product suite”
Yannick Giguère,
Stelvio Australia
Read on
Award Sponsor
ARCH INSURANCE INTERNATIONAL
Angela Terreblanche
Technical Business Analyst
Michelle Rudd
Operations Manager
Dominic Brannigan
Regional Manager, Australia
Leadership
Headquarters:
Plantation Place South, 5th Floor, 60 Great Tower Street, London, EC3R 5AZ
Year founded:
2009
Number of employees:
38
Phone:
+44 0 207 621 4500
Email:
ppalmer@archinsurance.com
Website:
LinkedIn:
linkedin.com/company/
arch-insurance-australia
SPECIAL REPORT
Home
Bio
Dominic Brannigan joined Arch Underwriting at Lloyd’s (Australia) Ltd (Arch) in May 2014 to develop and manage the accident and health line of business. In July 2015, he was appointed regional manager of Arch Underwriting at Lloyd’s (Australia). Dominic has held various roles in the general insurance, retail travel, and emergency assistance industries spanning a 19-year period. Prior to joining Arch, he was the national accident and health manager at Dual Australia. Other previous roles include underwriting accident and health products at Ace Insurance (Australia), national sales manager for retail travel at QBE Insurance International (NZ), and corporate account and operations manager positions at International SOS (UK) Assistance.
Regional Manager, Australia
Dominic Brannigan
Michelle Rudd joined Arch Underwriting at Lloyd’s (Australia) Ltd in May 2010 to manage the operations team. She was appointed operations manager for Australia, and her responsibility includes short- and medium-term planning in line with strategic organisational objectives, whilst managing onshore and offshore teams. Before this role, Michelle worked as a claims handler for Arch Insurance Company Europe, which included the management of facultative energy, power and construction claims in line with reserving methodologies. Other roles included negotiation with brokers, lawyers, loss adjusters, and other syndicates within the London Insurance Market.
Operations Manager
Michelle Rudd
Marita Elliott has over 20 years of experience in the insurance industry and possesses a broad knowledge in the areas of accident and health, underwriting operations, risk and compliance. A strong operational leader, Marita has managed the delivery of professional insurance services and solutions both nationally and internationally, with a focus on building strong stakeholder relationships that support growth. Previous experience working with organisations including CGU, ACE (now Chubb), Dual, and currently Arch have contributed to her solid knowledge of the insurance industry.
Underwriting Operations and Compliance Manager
Marita Elliott
For the second year running, Shielded Insurance Brokers has claimed the number-one spot among IB’s Top Brokerages. In 2020, it was record-setting growth that drove the company’s impressive success. This year, says managing director Stuart Brady, the key ingredient behind the win is the Shielded culture. Brady is proud of the shared vision for constant improvement across all aspects of the business. “We are thrilled to take out the win again, and it’s hats off to the team for their hard work over the past year,” he says.
Marita Elliott
Underwriting Operations
and Compliance Manager
Marita Elliott has over 20 years of experience in the insurance industry and possesses a broad knowledge in the areas of accident and health, underwriting operations, risk and compliance. A strong operational leader, Marita has managed the delivery of professional insurance services and solutions both nationally and internationally, with a focus on building strong stakeholder relationships that support growth. Previous experience working with organisations including CGU, ACE (now Chubb), Dual, and currently Arch have contributed to her solid knowledge of the insurance industry.
Underwriting Operations and Compliance Manager
Marita Elliott
Joseph Donovan
Claims Manager
Joseph Donovan joined Arch Underwriting at Lloyd’s (Australia) in May 2017 to manage the Australian claims team. Prior to joining Arch, Joe held a senior financial lines claims position at Chubb Insurance, predominantly focusing on management liability, directors and officers liability and professional indemnity claims. Other roles include financial lines claims at Zurich Financial Services and banking and finance litigation at Gadens Lawyers.
Joe holds a Bachelor of Commerce (Accounting)/Bachelor of Laws (Hons) and completed his graduate Diploma of Legal Practice in 2011.
Claims Manager
Joseph Donovan
Joseph Donovan
Claims Manager
Joseph Donovan joined Arch Underwriting at Lloyd’s (Australia) in May 2017 to manage the Australian claims team. Prior to joining Arch, Joe held a senior financial lines claims position at Chubb Insurance, predominantly focusing on management liability, directors and officers liability and professional indemnity claims. Other roles include financial lines claims at Zurich Financial Services and banking and finance litigation at Gadens Lawyers.
Joe holds a Bachelor of Commerce (Accounting)/Bachelor of Laws (Hons) and completed his graduate Diploma of Legal Practice in 2011.
Claims Manager
Joseph Donovan
Angela Terreblanche
Technical Business Analyst
Angela Terreblanche is an experienced business analyst and finance professional (CA) with a demonstrated history of working on system implementations, particularly in the insurance industry. She is skilled in business process mapping, understanding finance and accounting processes, financial reporting, banking integration processes, project management and implementing customer-centric solutions.
Technical Business Analyst
Angela Terreblanche
Angela Terreblanche
Technical Business Analyst
Angela Terreblanche is an experienced business analyst and finance professional (CA) with a demonstrated history of working on system implementations, particularly in the insurance industry. She is skilled in business process mapping, understanding finance and accounting processes, financial reporting, banking integration processes, project management and implementing customer-centric solutions.
Technical Business Analyst
Angela Terreblanche
Marita Elliott
Underwriting Operations and Compliance Manager
Angela Terreblanche is an experienced business analyst and finance professional (CA) with a demonstrated history of working on system implementations, particularly in the insurance industry. She is skilled in business process mapping, understanding finance and accounting processes, financial reporting, banking integration processes, project management and implementing customer-centric solutions.
Technical Business Analyst
Angela Terreblanche
Arch Insurance Australia provides specialised insurance solutions for a wide range of industries and professions, spanning both the corporate and commercial arenas. Established in 2010, the company is a part of Arch Capital Group Limited (ACGL), a global leader in providing specialty insurance, reinsurance, and mortgage insurance solutions.
ACGL was launched 2001 to meet a global need for capacity. Through thoughtful organic growth and strategic acquisitions, the company has evolved into a leading diversified specialty insurer and reinsurer. Today the company has over 5,000 global employees across more than 60 offices in Asia, Australia, Europe and North America.
ACGL maintains gross written premiums of US$12.5bn (as of 31 December 2021) and holds financial strength ratings of A+ (S&P, AM Best & Fitch) and A2 (Moody’s). Key milestones in its growth include the launch of Arch Insurance and Arch Re in 2001, the establishment of Lloyd’s Syndicate 2012 in 2009 and the launch of Arch Insurance Australia in 2010.
Arch Insurance Australia operates from offices in Sydney and Melbourne. This year, the company was also recognised in the Insurance Business 5-Star Diversity, Equity & Inclusion survey for its commitment to advancing diversity and inclusion by focusing on specific DEI objectives that tie to colleagues, customers and culture.
“One of the key challenges that any organisation faces in the context of its DEI program is how to ensure that the ultimate goals that you set out are achieved,” says Dom Brannigan, regional manager, Arch Insurance Australia. “That means having measurable success criteria and constantly assessing performance against those criteria. At Arch, we have established several DEI-related targets with set dates for achievement which extend from board-level composition down and we have the commitment from the C-suite and at every level of our organisation to deliver on those targets.”
At Arch Insurance Australia, the DEI program has been embedded into every facet of their operations. The team works diligently to ensure that the program is seamlessly integrated into every aspect of the company.
“From our recruitment strategy and building out our Arch Employee Networks, to promoting inclusive behaviour through our Arch Experience initiative and incorporating critical aspects into learning and leadership development, the program has become very much business as usual at Arch,” says Michelle Rudd, operations manager.
Arch Insurance Australia adopts a flexible and customer focused approach that encourages empowered underwriters to develop innovative insurance solutions across both corporate and commercial market segments.
Arch Insurance Australia’s dedicated in-house claims team also hold 5-star and 4.5-star LMI Claims Comparison ratings for providing an effective and efficient claims experience from notification through to resolution, ensuring that brokers and client needs are at the forefront of every decision.
Following organic growth and acquisitions, such as Resource Underwriting Pacific in 2015, Arch Insurance Australia now underwrites over AUD$100m on Lloyd’s paper across the following core lines:
• Accident & Health
• Casualty
• Directors & Officers
• Professional Indemnity
• Property
The company also provides insurance solutions across niche specialty areas including Marine, Specie and Terrorism.
In 2021, the company was named as one of the country’s leading employers in the Insurance Business Top Insurance Employers 2021 list. They secured top spot for workplace culture and ranked in the top three across numerous key categories, including professional development, positive working relationships and communications.
As the leader of Sephora Canada’s strong e-commerce business, Laura Unger focuses her team on driving growth through industry-leading online client experiences.
Laura has worked for Sephora for nearly six years, leading the e-commerce merchandising team for makeup, and has hands-on experience at Sephora inside JC Penney. She is passionate about developing and leading teams and has earned a reputation for driving business results by doing so.
Before joining Sephora, Laura honed her talents at such well-known companies as Google and Gap, as well as e-commerce start-ups Minted and Shop It To Me.
Laura is a graduate of Smith College, and earned an MA from Stanford University and an MBA from UC Berkeley Haas School of Business. She enjoys hiking and being outdoors and loves spending time with her family, especially her four-year-old son. In quiet moments, you might find her reading The New Yorker.
Vice President/General Manager, .CA
Laura Unger
Paul Mayer has over 20 years of sales and marketing experience at the vice president level. He is a graduate of Queen’s University and has an MBA from IESE Business School in Spain. He speaks English, French, and German, and has an understanding of Spanish.
Executive Vice President, Investment Sales
Paul Mayer
Karen Bannister has over 20 years of marketing expertise and has a Chartered Marketer designation from the Canadian Marketing Association. She is a strategic marketing leader with a career record of success in developing and executing effective marketing strategies, growing revenue, and overseeing multi-talented teams. She also holds five certifications for marketing and brand management.
Karen has successfully completed the Mini-MBA, Essentials of Management program at Schulich School of Business, and most recently completed the Communications and Leadership Program at The Ivey Academy.
Vice President, Marketing
Karen Bannister, CM
Sarah M Stewart has more than 15 years of strategic leasing and customer care experience in residential property management. She is responsible for overseeing all aspects of Centurion’s national leasing platforms, residential lead generation, and overall customer experience excellence through operation of the company’s internal customer service department.
Associate Vice President, Leasing and Call Centre Operations
Sarah M Stewart
Laura Unger
Vice President/
General Manager, .CA
Sarah M Stewart
Associate Vice President, Leasing and Call Centre Operations
Karen Bannister, CM
Vice President, Marketing
Paul Mayer
Executive
Vice President, Investment Sales
As the leader of Sephora Canada’s strong e-commerce business, Laura Unger focuses her team on driving growth through industry-leading online client experiences.
Laura has worked for Sephora for nearly six years, leading the e-commerce merchandising team for makeup, and has hands-on experience at Sephora inside JC Penney. She is passionate about developing and leading teams and has earned a reputation for driving business results by doing so.
Before joining Sephora, Laura honed her talents at such well-known companies as Google and Gap, as well as e-commerce start-ups Minted and Shop It
To Me.
Laura is a graduate of Smith College, and earned an MA from Stanford University and an MBA from UC Berkeley Haas School of Business. She enjoys hiking and being outdoors and loves spending time with her family, especially her four-year-old son. In quiet moments, you might find her reading The New Yorker.
Vice President/General Manager, .CA
Laura Unger
Paul Mayer has over 20 years of sales and marketing experience at the vice president level. He is a graduate of Queen’s University and has an MBA from IESE Business School in Spain. He speaks English, French, and German, and has an understanding of Spanish.
Executive Vice President, Investment Sales
Paul Mayer
Karen Bannister has over 20 years of marketing expertise and has a Chartered Marketer designation from the Canadian Marketing Association. She is a strategic marketing leader with a career record of success in developing and executing effective marketing strategies, growing revenue, and overseeing multi-talented teams. She also holds five certifications for marketing and brand management.
Karen has successfully completed the Mini-MBA, Essentials of Management program at Schulich
School of Business, and most recently completed the Communications and Leadership Program at
The Ivey Academy.
Vice President, Marketing
Karen Bannister, CM
Sarah M Stewart has more than 15 years of strategic leasing and customer care experience in residential property management. She is responsible for overseeing all aspects of Centurion’s national leasing platforms, residential lead generation, and overall customer experience excellence through operation of the company’s internal customer service department.
Associate Vice President, Leasing and
Call Centre Operations
Sarah M Stewart
Laura Unger
Vice President/
General Manager, .CA
Karen Bannister, CM
Vice President, Marketing
Paul Mayer
Executive
Vice President, Investment Sales
Sarah M Stewart
Associate
Vice President, Leasing and Call Centre Operations
As the leader of Sephora Canada’s strong e-commerce business, Laura Unger focuses her team on driving growth through industry-leading online client experiences.
Laura has worked for Sephora for nearly six years, leading the e-commerce merchandising team for makeup, and has hands-on experience at Sephora inside JC Penney. She is passionate about developing and leading teams and has earned a reputation for driving business results by doing so.
Before joining Sephora, Laura honed her talents at such well-known companies as Google and Gap, as well as e-commerce start-ups Minted and Shop It To Me.
Laura is a graduate of Smith College, and earned an MA from Stanford University and an MBA from UC Berkeley Haas School of Business. She enjoys hiking and being outdoors and loves spending time with her family, especially her four-year-old son. In quiet moments, you might find her reading The New Yorker.
Vice President/General Manager, .CA
Laura Unger
Paul Mayer has over 20 years of sales and marketing experience at the vice president level. He is a graduate of Queen’s University and has an MBA from IESE Business School in Spain. He speaks English, French, and German, and has an understanding of Spanish.
Executive Vice President,
Investment Sales
Paul Mayer
Karen Bannister has over 20 years of marketing expertise and has a Chartered Marketer designation from the Canadian Marketing Association. She is a strategic marketing leader with a career record of success in developing and executing effective marketing strategies, growing revenue, and overseeing multi-talented teams. She also holds five certifications for marketing and brand management.
Karen has successfully completed the
Mini-MBA, Essentials of Management program at Schulich School of Business, and most recently completed the Communications and Leadership Program at The Ivey Academy.
Vice President, Marketing
Karen Bannister, CM
Sarah M Stewart has more than 15 years
of strategic leasing and customer care experience in residential property management. She is responsible for overseeing all aspects of Centurion’s national leasing platforms, residential lead generation, and overall customer experience excellence through operation
of the company’s internal customer
service department.
Associate Vice President,
Leasing and Call Centre Operations
Sarah M Stewart
“Stelvio’s approach to EstImage is unique in that it leverages software integration to simplify communication and data exchange between insurers and their suppliers from one centralised location, eliminating the need for multiple products or portals”
Yannick Giguère,
Stelvio Australia
“Stelvio’s approach to EstImage
is unique in that it leverages software integration to simplify communication and data exchange between insurers and their suppliers from one centralised location, eliminating the need for multiple products or portals”
Yannick Giguère,
Stelvio Australia
“Stelvio’s approach to EstImage is unique in that it leverages software integration to simplify communication and data exchange between insurers and their suppliers from one centralised location, eliminating the need for multiple products or portals”
Yannick Giguère,
Stelvio Australia
