Headquarters:
Brisbane
Year founded:
1997
Number of employees:
1,200
Phone:
1300 975 609
Email:
mygb@gbtpa.com.au
Website:
gallagherbassett.com.au
LinkedIn:
au.linkedin.com/showcase/gallagher-bassett-services-pty-ltd
“Stelvio [restructured] its software development team to sit under four distinct, multi-disciplinary teams, capable of building and modifying any product within the EstImage product suite”
Yannick Giguère,
Stelvio Australia
Read on
Award Winner
GALLAGHER BASSETT
Pete Nicholson
Chief Executive Officer
Pete Diskin
Chief Client Officer
Lionel Charmetant
Chief Operating Officer
Leadership
With over 20 years of experience in finance and operations, having held VP and CFO roles across several continents and a number of industries, Pete Nicholson joined the GB family in 2017 as the Australian CFO. His wealth of knowledge and deep expertise in global mergers and acquisitions resulted in him quickly being promoted to the role of CFO – GB International in 2018. In this role, Pete led the international finance team and international M&A strategy. Prior to his promotion to CEO – Australia in 2022, he was appointed Deputy CEO – Australia in 2021, where he worked closely with the Australian Executive Committee across all areas of the business to support the business through planned growth, drive the company culture, and help set the strategy for further expansion. He is an energetic and authentic leader who guides business growth and outcomes in a consistent, engaging and transparent fashion.
Chief Executive Officer
Pete Nicholson
With 25 years of experience across the Australasian and United Kingdom insurance markets, Pete is a specialist in the claims investigation and management sector. Starting as a surveillance operative and factual claims investigator before joining Gallagher Bassett International (GBI) in 2000, he has undertaken a number of roles including investigation, technical claims management, operational leadership and C-suite executive management. As chief client officer, he is responsible for implementing and driving growth and retention strategies for Australian operations across all market channels. Additionally, he is the international executive sponsor of the Lloyd’s of London service delivery for GBI. He has led high-performing teams in both the northern and southern hemispheres and has significant experience in managing claims management programs across international markets.
Chief Client Officer
Pete Diskin
Lionel Charmetant recently joined GB as chief operating officer for the Australian operation. A French and Australian citizen, he has worked and lived in France, Australia, the UK and the US. His career spans 20 years, with over half that time in the insurance industry. He is passionate about GB’s employee development, data and technology. In his role as COO, he is responsible for nurturing and enhancing GB’s unique culture across 1,000 operations colleagues, supporting the continued delivery of a superior customer experience, and developing new solutions and capabilities to cement GB’s market leadership.
Chief Operating Officer
Lionel Charmetant
SPECIAL REPORT
Home
Bio
“Stelvio [restructured] its software development team to sit under four distinct, multi-disciplinary teams, capable of building and modifying any product within the EstImage product suite”
Yannick Giguère,
Stelvio Australia
Read on
Award Winner
GALLAGHER
BASSETT
Chenoa Daley
Global Vice President,
Human Resources
Pete Diskin
Chief Client Officer
Pete Nicholson
Chief Executive Officer
Leadership
Headquarters:
Brisbane
Year founded:
1997
Number of employees:
1,200
Phone:
1300 975 609
Email:
mygb@gbtpa.com.au
Website:
LinkedIn:
au.linkedin.com/showcase/
gallagher-bassett-services-pty-ltd
With over 20 years of experience in finance and operations, having held VP and CFO roles across several continents and a number of industries, Pete Nicholson joined the GB family in 2017 as the Australian CFO. His wealth of knowledge and deep expertise in global mergers and acquisitions resulted in him quickly being promoted to the role of CFO – GB International in 2018. In this role, Pete led the international finance team and international M&A strategy. Prior to his promotion to CEO – Australia in 2022, he was appointed Deputy CEO – Australia in 2021, where he worked closely with the Australian Executive Committee across all areas of the business to support the business through planned growth, drive the company culture, and help set the strategy for further expansion. He is an energetic and authentic leader who guides business growth and outcomes in a consistent, engaging and transparent fashion.
Chief Executive Officer
Pete Nicholson
With 25 years of experience across the Australasian and United Kingdom insurance markets, Pete is a specialist in the claims investigation and management sector. Starting as a surveillance operative and factual claims investigator before joining Gallagher Bassett International (GBI) in 2000, he has undertaken a number of roles including investigation, technical claims management, operational leadership and C-suite executive management. As chief client officer, he is responsible for implementing and driving growth and retention strategies for Australian operations across all market channels. Additionally, he is the international executive sponsor of the Lloyd’s of London service delivery for GBI. He has led high-performing teams in both the northern and southern hemispheres and has significant experience in managing claims management programs across international markets.
Chief Client Officer
Pete Diskin
Chenoa Daley is a member of GB’s Global Executive Committee, having joined the company in a graduate HR position in 2002. Her dedication to quality, talent development and transforming GB into an Employer of Choice saw her rise through the ranks. In 2018, she was promoted to the international position of global vice president for human resources, where she is now responsible for setting the strategic direction of GB’s HR, talent development, and health and wellbeing functions. Her focus is to strengthen people performance capability to deliver strong alignment with GB’s business strategy and objectives. Since joining GB, she has been involved in six start-up projects, where her responsibilities included recruiting staff for a diverse range of positions and using innovative recruitment strategies in reaction to the current state of the market.
Global Vice President, Human Resources
Chenoa Daley
SPECIAL REPORT
Home
Bio
For the second year running, Shielded Insurance Brokers has claimed the number-one spot among IB’s Top Brokerages. In 2020, it was record-setting growth that drove the company’s impressive success. This year, says managing director Stuart Brady, the key ingredient behind the win is the Shielded culture. Brady is proud of the shared vision for constant improvement across all aspects of the business. “We are thrilled to take out the win again, and it’s hats off to the team for their hard work over the past year,” he says.
“Stelvio [restructured] its software development team to sit under four distinct, multi-disciplinary teams, capable of building and modifying any product within the EstImage product suite”
Yannick Giguère,
Stelvio Australia
Read on
Award Sponsor
GALLAGHER
BASSETT
Angela Terreblanche
Technical Business Analyst
Pete Diskin
Chief Client Officer
Pete Nicholson
Chief Executive Officer
Leadership
Headquarters:
Brisbane
Year founded:
1997
Number of employees:
1,200
Phone:
1300 975 609
Email:
mygb@gbtpa.com.au
Website:
LinkedIn:
au.linkedin.com/showcase/gallagher-bassett-services-pty-ltd
SPECIAL REPORT
Home
Bio
With over 20 years of experience in finance and operations, having held VP and CFO roles across several continents and a number of industries, Pete Nicholson joined the GB family in 2017 as the Australian CFO. His wealth of knowledge and deep expertise in global mergers and acquisitions resulted in him quickly being promoted to the role of CFO – GB International in 2018. In this role, Pete led the international finance team and international M&A strategy. Prior to his promotion to CEO – Australia in 2022, he was appointed Deputy CEO – Australia in 2021, where he worked closely with the Australian Executive Committee across all areas of the business to support the business through planned growth, drive the company culture, and help set the strategy for further expansion. He is an energetic and authentic leader who guides business growth and outcomes in a consistent, engaging and transparent fashion.
Chief Executive Officer
Pete Nicholson
With 25 years of experience across the Australasian and United Kingdom insurance markets, Pete is a specialist in the claims investigation and management sector. Starting as a surveillance operative and factual claims investigator before joining Gallagher Bassett International (GBI) in 2000, he has undertaken a number of roles including investigation, technical claims management, operational leadership and C-suite executive management. As chief client officer, he is responsible for implementing and driving growth and retention strategies for Australian operations across all market channels. Additionally, he is the international executive sponsor of the Lloyd’s of London service delivery for GBI. He has led high-performing teams in both the northern and southern hemispheres and has significant experience in managing claims management programs across international markets.
Chief Client Officer
Pete Diskin
Chenoa Daley is a member of GB’s Global Executive Committee, having joined the company in a graduate HR position in 2002. Her dedication to quality, talent development and transforming GB into an Employer of Choice saw her rise through the ranks. In 2018, she was promoted to the international position of global vice president for human resources, where she is now responsible for setting the strategic direction of GB’s HR, talent development, and health and wellbeing functions. Her focus is to strengthen people performance capability to deliver strong alignment with GB’s business strategy and objectives. Since joining GB, she has been involved in six start-up projects, where her responsibilities included recruiting staff for a diverse range of positions and using innovative recruitment strategies in reaction to the current state of the market.
Global Vice President, Human Resources
Chenoa Daley
For the second year running, Shielded Insurance Brokers has claimed the number-one spot among IB’s Top Brokerages. In 2020, it was record-setting growth that drove the company’s impressive success. This year, says managing director Stuart Brady, the key ingredient behind the win is the Shielded culture. Brady is proud of the shared vision for constant improvement across all aspects of the business. “We are thrilled to take out the win again, and it’s hats off to the team for their hard work over the past year,” he says.
Chenoa Daley
Global Vice President, Human Resources
Chenoa Daley is a member of GB’s Global Executive Committee, having joined the company in a graduate HR position in 2002. Her dedication to quality, talent development and transforming GB into an Employer of Choice saw her rise through the ranks. In 2018, she was promoted to the international position of global vice president for human resources, where she is now responsible for setting the strategic direction of GB’s HR, talent development, and health and wellbeing functions. Her focus is to strengthen people performance capability to deliver strong alignment with GB’s business strategy and objectives. Since joining GB, she has been involved in six start-up projects, where her responsibilities included recruiting staff for a diverse range of positions and using innovative recruitment strategies in reaction to the current state of the market.
Global Vice President, Human Resources
Chenoa Daley
Lionel Charmetant
Chief Operating Officer
Lionel Charmetant recently joined GB as chief operating officer for the Australian operation. A French and Australian citizen, he has worked and lived in France, Australia, the UK and the US. His career spans 20 years, with over half that time in the insurance industry. He is passionate about GB’s employee development, data and technology. In his role as COO, he is responsible for nurturing and enhancing GB’s unique culture across 1,000 operations colleagues, supporting the continued delivery of a superior customer experience, and developing new solutions and capabilities to cement GB’s market leadership.
Chief Operating Officer
Lionel Charmetant
Lionel Charmetant
Chief Operating Officer
Lionel Charmetant recently joined GB as chief operating officer for the Australian operation. A French and Australian citizen, he has worked and lived in France, Australia, the UK and the US. His career spans 20 years, with over half that time in the insurance industry. He is passionate about GB’s employee development, data and technology. In his role as COO, he is responsible for nurturing and enhancing GB’s unique culture across 1,000 operations colleagues, supporting the continued delivery of a superior customer experience, and developing new solutions and capabilities to cement GB’s market leadership.
Chief Operating Officer
Lionel Charmetant
Angela Terreblanche
Technical Business Analyst
Angela Terreblanche is an experienced business analyst and finance professional (CA) with a demonstrated history of working on system implementations, particularly in the insurance industry. She is skilled in business process mapping, understanding finance and accounting processes, financial reporting, banking integration processes, project management and implementing customer-centric solutions.
Technical Business Analyst
Angela Terreblanche
Angela Terreblanche
Technical Business Analyst
Angela Terreblanche is an experienced business analyst and finance professional (CA) with a demonstrated history of working on system implementations, particularly in the insurance industry. She is skilled in business process mapping, understanding finance and accounting processes, financial reporting, banking integration processes, project management and implementing customer-centric solutions.
Technical Business Analyst
Angela Terreblanche
Chenoa Daley
Global Vice President,
Human Resources
Angela Terreblanche is an experienced business analyst and finance professional (CA) with a demonstrated history of working on system implementations, particularly in the insurance industry. She is skilled in business process mapping, understanding finance and accounting processes, financial reporting, banking integration processes, project management and implementing customer-centric solutions.
Technical Business Analyst
Angela Terreblanche
As Australia’s largest and most trusted multiline third-party claims administrator (TPA), Gallagher Bassett provides a complete range of claims management and consulting solutions, including workers’ compensation, general insurance, self-insurance and advisory services. Drawing on its global network and extensive local resources, the company provides customised claim and risk mitigation solutions that improve its clients’ outcomes.
For the second successive year running, GB has been recognised as a 5-Star innovator for two main reasons: (1) A modern approach to risk management – its award-winning LUMINOS solutions have redefined the gold standard for RMIS. This robust software, recognised by industry veterans as the most comprehensive solution, was designed with users in mind. (2) Adapting to a data-centric world – GB's flexible analytics portal allows users to access and action a multitude of crucial data. This robust software looks to help clients bridge the gap between risk, claims, and reporting platforms.
GB aims to inspire clients to facilitate more collaboration and innovation within their organisations and deliver the outcomes that matter most.
As the leader of Sephora Canada’s strong e-commerce business, Laura Unger focuses her team on driving growth through industry-leading online client experiences.
Laura has worked for Sephora for nearly six years, leading the e-commerce merchandising team for makeup, and has hands-on experience at Sephora inside JC Penney. She is passionate about developing and leading teams and has earned a reputation for driving business results by doing so.
Before joining Sephora, Laura honed her talents at such well-known companies as Google and Gap, as well as e-commerce start-ups Minted and Shop It To Me.
Laura is a graduate of Smith College, and earned an MA from Stanford University and an MBA from UC Berkeley Haas School of Business. She enjoys hiking and being outdoors and loves spending time with her family, especially her four-year-old son. In quiet moments, you might find her reading The New Yorker.
Vice President/General Manager, .CA
Laura Unger
Paul Mayer has over 20 years of sales and marketing experience at the vice president level. He is a graduate of Queen’s University and has an MBA from IESE Business School in Spain. He speaks English, French, and German, and has an understanding of Spanish.
Executive Vice President, Investment Sales
Paul Mayer
Karen Bannister has over 20 years of marketing expertise and has a Chartered Marketer designation from the Canadian Marketing Association. She is a strategic marketing leader with a career record of success in developing and executing effective marketing strategies, growing revenue, and overseeing multi-talented teams. She also holds five certifications for marketing and brand management.
Karen has successfully completed the Mini-MBA, Essentials of Management program at Schulich School of Business, and most recently completed the Communications and Leadership Program at The Ivey Academy.
Vice President, Marketing
Karen Bannister, CM
Sarah M Stewart has more than 15 years of strategic leasing and customer care experience in residential property management. She is responsible for overseeing all aspects of Centurion’s national leasing platforms, residential lead generation, and overall customer experience excellence through operation of the company’s internal customer service department.
Associate Vice President, Leasing and Call Centre Operations
Sarah M Stewart
Laura Unger
Vice President/
General Manager, .CA
Sarah M Stewart
Associate Vice President, Leasing and Call Centre Operations
Karen Bannister, CM
Vice President, Marketing
Paul Mayer
Executive
Vice President, Investment Sales
As the leader of Sephora Canada’s strong e-commerce business, Laura Unger focuses her team on driving growth through industry-leading online client experiences.
Laura has worked for Sephora for nearly six years, leading the e-commerce merchandising team for makeup, and has hands-on experience at Sephora inside JC Penney. She is passionate about developing and leading teams and has earned a reputation for driving business results by doing so.
Before joining Sephora, Laura honed her talents at such well-known companies as Google and Gap, as well as e-commerce start-ups Minted and Shop It
To Me.
Laura is a graduate of Smith College, and earned an MA from Stanford University and an MBA from UC Berkeley Haas School of Business. She enjoys hiking and being outdoors and loves spending time with her family, especially her four-year-old son. In quiet moments, you might find her reading The New Yorker.
Vice President/General Manager, .CA
Laura Unger
Paul Mayer has over 20 years of sales and marketing experience at the vice president level. He is a graduate of Queen’s University and has an MBA from IESE Business School in Spain. He speaks English, French, and German, and has an understanding of Spanish.
Executive Vice President, Investment Sales
Paul Mayer
Karen Bannister has over 20 years of marketing expertise and has a Chartered Marketer designation from the Canadian Marketing Association. She is a strategic marketing leader with a career record of success in developing and executing effective marketing strategies, growing revenue, and overseeing multi-talented teams. She also holds five certifications for marketing and brand management.
Karen has successfully completed the Mini-MBA, Essentials of Management program at Schulich
School of Business, and most recently completed the Communications and Leadership Program at
The Ivey Academy.
Vice President, Marketing
Karen Bannister, CM
Sarah M Stewart has more than 15 years of strategic leasing and customer care experience in residential property management. She is responsible for overseeing all aspects of Centurion’s national leasing platforms, residential lead generation, and overall customer experience excellence through operation of the company’s internal customer service department.
Associate Vice President, Leasing and
Call Centre Operations
Sarah M Stewart
Laura Unger
Vice President/
General Manager, .CA
Karen Bannister, CM
Vice President, Marketing
Paul Mayer
Executive
Vice President, Investment Sales
Sarah M Stewart
Associate
Vice President, Leasing and Call Centre Operations
As the leader of Sephora Canada’s strong e-commerce business, Laura Unger focuses her team on driving growth through industry-leading online client experiences.
Laura has worked for Sephora for nearly six years, leading the e-commerce merchandising team for makeup, and has hands-on experience at Sephora inside JC Penney. She is passionate about developing and leading teams and has earned a reputation for driving business results by doing so.
Before joining Sephora, Laura honed her talents at such well-known companies as Google and Gap, as well as e-commerce start-ups Minted and Shop It To Me.
Laura is a graduate of Smith College, and earned an MA from Stanford University and an MBA from UC Berkeley Haas School of Business. She enjoys hiking and being outdoors and loves spending time with her family, especially her four-year-old son. In quiet moments, you might find her reading The New Yorker.
Vice President/General Manager, .CA
Laura Unger
Paul Mayer has over 20 years of sales and marketing experience at the vice president level. He is a graduate of Queen’s University and has an MBA from IESE Business School in Spain. He speaks English, French, and German, and has an understanding of Spanish.
Executive Vice President,
Investment Sales
Paul Mayer
Karen Bannister has over 20 years of marketing expertise and has a Chartered Marketer designation from the Canadian Marketing Association. She is a strategic marketing leader with a career record of success in developing and executing effective marketing strategies, growing revenue, and overseeing multi-talented teams. She also holds five certifications for marketing and brand management.
Karen has successfully completed the
Mini-MBA, Essentials of Management program at Schulich School of Business, and most recently completed the Communications and Leadership Program at The Ivey Academy.
Vice President, Marketing
Karen Bannister, CM
Sarah M Stewart has more than 15 years
of strategic leasing and customer care experience in residential property management. She is responsible for overseeing all aspects of Centurion’s national leasing platforms, residential lead generation, and overall customer experience excellence through operation
of the company’s internal customer
service department.
Associate Vice President,
Leasing and Call Centre Operations
Sarah M Stewart
“Stelvio’s approach to EstImage is unique in that it leverages software integration to simplify communication and data exchange between insurers and their suppliers from one centralised location, eliminating the need for multiple products or portals”
Yannick Giguère,
Stelvio Australia
“Stelvio’s approach to EstImage
is unique in that it leverages software integration to simplify communication and data exchange between insurers and their suppliers from one centralised location, eliminating the need for multiple products or portals”
Yannick Giguère,
Stelvio Australia
“Stelvio’s approach to EstImage is unique in that it leverages software integration to simplify communication and data exchange between insurers and their suppliers from one centralised location, eliminating the need for multiple products or portals”
Yannick Giguère,
Stelvio Australia
