Headquarters:
4/205 Leitchs Rd, Brendale, QLD 4500
Year founded:
2001
Number of employees:
165
Phone:
1300 739 470
Email:
sales@aamcommercial.com.au
Website:
aamcommercial.com.au
LinkedIn:
linkedin.com/company/australian-accident-management-commercial
“AAMC is cognizant of the rapid advancement in technologies within today’s – and tomorrow’s – motor vehicles, with a steady growth in electric and hybrid powertrains taking a larger market share each month”
Steve Chapman,
AAMC
Read on
IB Top Brokerages
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SHIELDED INSURANCE BROKERS
Award Winner
AAMC
Steve Chapman
Managing Director
Daniel Lukich
Sales and Strategic Relationship Manager
Kristy Meaton
Corporate Services Manager
Leadership
An MBA qualified business leader with an entrepreneurial spirit, Steve Chapman creates, nurtures and evolves business operating environments by delivering efficiencies and exceptional service for sustainable commercial performance. He commenced his career in the automotive repair sector and progressed through several claims and assessing roles within Allianz UK. In 2001, he co-founded AAMC with Simon Manolaros, leveraging their considerable combined industry knowledge to build operations from the ground up. During the 20-year collaboration, AAMC has transformed from a fledgling operation into a nationally trusted leader in the supply of accident management services to the motor insurance sector.
Managing Director
Steve Chapman
Daniel Lukich is a senior insurance executive with over 35 years of experience within the Australian insurance claims sector. His key responsibility is ensuring that AAMC’s broad range of services and solutions align with the requirements of the Australian motor insurance sector both now and in the future. Prior to joining AAMC, Daniel was APAC business development director at 360Globanet, a UK- based provider of digital claims platforms for insurers. His various roles at insurers, TPAs and claims tech companies have provided insight, guidance and wide-ranging industry experience to support AAMC’s leadership and executive team in delivering the company’s strategic goals.
Sales and Strategic Relationship Manager
Daniel Lukich
As leader of AAMC’s corporate services, Kristy Meaton oversees HR, L&D, compliance, legal and issues/crisis functions, ensuring compliance with a wide variety of regulatory requirements including APRA, ASIC and General Insurance Code of Practice and embedding critical compliance foundations that underpin AAMC’s entire operation. Additionally, leveraging over 10 years of specialised experience driving corporate communications and change management initiatives for global corporations, Kristy safeguards the AAMC brand, furthering the objective to consolidate the organization’s position as a leading supplier of accident management services to the insurance industry. Kristy describes herself as having “a passion for challenge and a love of creating the new” and she is at her best when delivering on a strategic vision.
Corporate Services Manager
Kristy Meaton
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“AAMC is cognizant of the rapid advancement in technologies within today’s – and tomorrow’s – motor vehicles, with a steady growth in electric and hybrid powertrains taking a larger market share each month”
Steve Chapman,
AAMC
“Now, we have much more frequent recognition awards because we want to celebrate people staying at CAAT and recognize the contributions that they bring to the organization”
Julie Giraldi,
CAAT Pension Plan
Read on
Award Winner
AAMC
Mark Gwynne
Chief Information Officer
Daniel Lukich
Sales and Strategic Relationship Manager
Steve Chapman
Managing Director
Leadership
Headquarters:
4/205 Leitchs Rd, Brendale, QLD 4500
Year founded:
2001
Number of employees:
165
Phone:
+44 7490 765 496
Email:
sales@aamcommercial.com.au
Website:
aamcommercial.com.au
LinkedIn:
linkedin.com/company/australian-accident-management-commercial
An MBA qualified business leader with an entrepreneurial spirit, Steve Chapman creates, nurtures and evolves business operating environments by delivering efficiencies and exceptional service for sustainable commercial performance. He commenced his career in the automotive repair sector and progressed through several claims and assessing roles within Allianz UK. In 2001, he co-founded AAMC with Simon Manolaros, leveraging their considerable combined industry knowledge to build operations from the ground up. During the 20-year collaboration, AAMC has transformed from a fledgling operation into a nationally trusted leader in the supply of accident management services to the motor insurance sector.
Managing Director
Steve Chapman
Daniel Lukich is a senior insurance executive with over 35 years of experience within the Australian insurance claims sector. His key responsibility is ensuring that AAMC’s broad range of services and solutions align with the requirements of the Australian motor insurance sector both now and in the future. Prior to joining AAMC, Daniel was APAC business development director at 360Globanet, a UK- based provider of digital claims platforms for insurers. His various roles at insurers, TPAs and claims tech companies have provided insight, guidance and wide-ranging industry experience to support AAMC’s leadership and executive team in delivering the company’s strategic goals.
Sales and Strategic Relationship Manager
Daniel Lukich
Mark Gwynne is a strategic, data-driven technology professional responsible for executing on a portfolio of digital transformation projects that will further optimise AAMC’s operational performance. Mark consults and collaborates with stakeholders across the AAMC business to identify specific challenges, opportunities and priorities, then leverages his extensive software development knowledge to architect fit-for-purpose solutions. His various roles within the insurance sector, such as in business analytics, project management and software development, provide the necessary depth and experience to drive AAMC’s technical innovations.
Chief Information Officer
Mark Gwynne
SPECIAL REPORT
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Bio
For the second year running, Shielded Insurance Brokers has claimed the number-one spot among IB’s Top Brokerages. In 2020, it was record-setting growth that drove the company’s impressive success. This year, says managing director Stuart Brady, the key ingredient behind the win is the Shielded culture. Brady is proud of the shared vision for constant improvement across all aspects of the business. “We are thrilled to take out the win again, and it’s hats off to the team for their hard work over the past year,” he says.
“Now, we have much more frequent recognition awards because we want to celebrate people staying at CAAT and recognize the contributions that they bring to the organization”
Julie Giraldi,
CAAT Pension Plan
“AAMC’s technology transforms the claims experience… Customers can upload images, videos and documents at FNOL, repairers and assessors can auto-appoint by geographical and technical requirements of the damaged vehicle, all without the need for anyone to drive to a repairer to obtain an estimate”
Steve Chapman,
AAMC
Read on
Award Winner
AAMC
Cindy Martel
Vice President,
Finance
Daniel Lukich
Sales and Strategic Relationship Manager
Steve Chapman
Managing Director
Leadership
Headquarters:
4/205 Leitchs Rd, Brendale, QLD 4500
Year founded:
2001
Number of employees:
165
Phone:
1300 739 470
Email:
sales@aamcommercial.com.au
Website:
aamcommercial.com.au
LinkedIn:
linkedin.com/company/australian-accident-management-commercial
SPECIAL REPORT
Home
Bio
An MBA qualified business leader with an entrepreneurial spirit, Steve Chapman creates, nurtures and evolves business operating environments by delivering efficiencies and exceptional service for sustainable commercial performance. He commenced his career in the automotive repair sector and progressed through several claims and assessing roles within Allianz UK. In 2001, he co-founded AAMC with Simon Manolaros, leveraging their considerable combined industry knowledge to build operations from the ground up. During the 20-year collaboration, AAMC has transformed from a fledgling operation into a nationally trusted leader in the supply of accident management services to the motor insurance sector.
Managing Director
Steve Chapman
Daniel Lukich is a senior insurance executive with over 35 years of experience within the Australian insurance claims sector. His key responsibility is ensuring that AAMC’s broad range of services and solutions align with the requirements of the Australian motor insurance sector both now and in the future. Prior to joining AAMC, Daniel was APAC business development director at 360Globanet, a UK- based provider of digital claims platforms for insurers. His various roles at insurers, TPAs and claims tech companies have provided insight, guidance and wide-ranging industry experience to support AAMC’s leadership and executive team in delivering the company’s strategic goals.
Sales and Strategic Relationship Manager
Daniel Lukich
Mark Gwynne is a strategic, data-driven technology professional responsible for executing on a portfolio of digital transformation projects that will further optimise AAMC’s operational performance. Mark consults and collaborates with stakeholders across the AAMC business to identify specific challenges, opportunities and priorities, then leverages his extensive software development knowledge to architect fit-for-purpose solutions. His various roles within the insurance sector, such as in business analytics, project management and software development, provide the necessary depth and experience to drive AAMC’s technical innovations.
Chief Information Officer
Mark Gwynne
For the second year running, Shielded Insurance Brokers has claimed the number-one spot among IB’s Top Brokerages. In 2020, it was record-setting growth that drove the company’s impressive success. This year, says managing director Stuart Brady, the key ingredient behind the win is the Shielded culture. Brady is proud of the shared vision for constant improvement across all aspects of the business. “We are thrilled to take out the win again, and it’s hats off to the team for their hard work over the past year,” he says.
Mark Gwynne
Chief Information Officer
Mark Gwynne is a strategic, data-driven technology professional responsible for executing on a portfolio of digital transformation projects that will further optimise AAMC’s operational performance. Mark consults and collaborates with stakeholders across the AAMC business to identify specific challenges, opportunities and priorities, then leverages his extensive software development knowledge to architect fit-for-purpose solutions. His various roles within the insurance sector, such as in business analytics, project management and software development, provide the necessary depth and experience to drive AAMC’s technical innovations.
Chief Information Officer
Mark Gwynne
Kristy Meaton
Corporate Services Manager
As leader of AAMC’s corporate services, Kristy Meaton oversees HR, L&D, compliance, legal and issues/crisis functions, ensuring compliance with a wide variety of regulatory requirements including APRA, ASIC and General Insurance Code of Practice and embedding critical compliance foundations that underpin AAMC’s entire operation. Additionally, leveraging over 10 years of specialised experience driving corporate communications and change management initiatives for global corporations, Kristy safeguards the AAMC brand, furthering the objective to consolidate the organization’s position as a leading supplier of accident management services to the insurance industry. Kristy describes herself as having “a passion for challenge and a love of creating the new” and she is at her best when delivering on a strategic vision.
Corporate Services Manager
Kristy Meaton
Kristy Meaton
Corporate Services Manager
As leader of AAMC’s corporate services, Kristy Meaton oversees HR, L&D, compliance, legal and issues/crisis functions, ensuring compliance with a wide variety of regulatory requirements including APRA, ASIC and General Insurance Code of Practice and embedding critical compliance foundations that underpin AAMC’s entire operation. Additionally, leveraging over 10 years of specialised experience driving corporate communications and change management initiatives for global corporations, Kristy safeguards the AAMC brand, furthering the objective to consolidate the organization’s position as a leading supplier of accident management services to the insurance industry. Kristy describes herself as having “a passion for challenge and a love of creating the new” and she is at her best when delivering on a strategic vision.
Corporate Services Manager
Kristy Meaton
Cindy Martel
Vice President, Finance
Cindy Martel earned her CMA (CPA) designation in 1995, and gained extensive experience while working in the private sector, fulfilling various leadership roles in the areas of finance and human resources. She joined the Fillmore Construction team in 2014 as controller and progressed into her current role as VP of finance in 2021.
Vice President, Finance
Cindy Martel
Cindy Martel
Vice President,
Finance
Cindy Martel earned her CMA (CPA) designation in 1995, and gained extensive experience while working in the private sector, fulfilling various leadership roles in the areas of finance and human resources. She joined the Fillmore Construction team in 2014 as controller and progressed into her current role as VP of finance in 2021.
Vice President, Finance
Cindy Martel
Mark Gwynne
Chief Information
Officer
Cindy Martel earned her CMA (CPA) designation in 1995, and gained extensive experience while working in the private sector, fulfilling various leadership roles in the areas of finance and human resources. She joined the Fillmore Construction team in 2014 as controller and progressed into her current role as VP of finance in 2021.
Vice President, Finance
Cindy Martel
Throughout the recent period of significant business interruption caused by the COVID-19 pandemic – characterised by reduced claim volumes, work-from-home arrangements and maintaining service levels with a significantly reduced workforce – AAMC needed to look to the future as it was uncertain if and when pre-pandemic volumes would return.
“It became clear that post-COVID, the motor accident landscape would be vastly different as consumers and suppliers became accustomed to and more reliant on a digital interaction with corporate entities, with call centres well and utterly losing their appeal,” says Steve Chapman, AAMC’s managing director.
“AAMC is also cognizant of the rapid advancement in technologies within today’s – and tomorrow’s – motor vehicles, with a steady growth in electric and hybrid powertrains taking a larger market share each month.”
“Now, we have much more frequent recognition awards because we want to celebrate people staying at CAAT and recognize the contributions that they bring to the organization”
Julie Giraldi,
CAAT Pension Plan
Brent Fillmore
Founder
Cody Woolf
Director, Health, Safety and Environment
Karen Bannister, CM
Vice President, Marketing
Sarah M Stewart
Associate Vice President,
Leasing and Call Centre Operations
Fillmore Construction was founded by Brent Fillmore in 1991. He was looking to start his own small construction business and the opportunity presented itself with many repeat client relationships. Through lessons learned from 13 years of managing projects, developing business and holding various VP roles with his previous employer, Brent formulated his own approach to running his company. He knew that the key to success was based on relationships and bringing repeated value to them. He was dedicated to the idea that one does not need hundreds of clients and instead must focus on ensuring that a smaller pool of clients was given the best service possible. With over 40 years of construction management experience Brent has remarkable expertise in nearly every facet of the construction industry.
Founder
Brent Fillmore
Cody Woolf joined the Fillmore team in 2011 and holds the title director of health, safety and environment. He is a Canadian Registered Safety Professional (CRSP). He also has extensive safety experience and background in criminal justice, which provides a depth of experience for the implementation of Fillmore Construction’s health and safety program. Cody is responsible for creating a positive and safe work environment and strives to promote safety as not only a policy but a lifestyle. He has initiated and implements a range of health, safety and environmental features that have been of critical importance to the overall safety objectives, operations, and profitability of Fillmore Construction. The results of his impact are evident in the positive statistical results and policies that have been developed since he joined the company and the emphasis on safety program development.
Director, Health, Safety and Environment
Cody Woolf
Karen Bannister has over 20 years of marketing expertise and has a Chartered Marketer designation from the Canadian Marketing Association. She is a strategic marketing leader with a career record of success in developing and executing effective marketing strategies, growing revenue, and overseeing multi-talented teams. She also holds five certifications for marketing and brand management.
Karen has successfully completed the Mini-MBA, Essentials of Management program at Schulich School of Business, and most recently completed the Communications and Leadership Program at The Ivey Academy.
Vice President, Marketing
Karen Bannister, CM
Sarah M Stewart has more than 15 years of strategic leasing and customer care experience in residential property management. She is responsible for overseeing all aspects of Centurion’s national leasing platforms, residential lead generation, and overall customer experience excellence through operation of the company’s internal customer service department.
Associate Vice President, Leasing and Call Centre Operations
Sarah M Stewart
Brent Fillmore
Cody Woolf
Sarah M Stewart
Associate Vice President, Leasing and Call Centre Operations
Karen Bannister, CM
Vice President, Marketing
Cody Woolf
Director, Health, Safety and Environment
Fillmore Construction was founded by Brent Fillmore in 1991. He was looking to start his own small construction business and the opportunity presented itself with many repeat client relationships. Through lessons learned from 13 years of managing projects, developing business and holding various VP roles with his previous employer, Brent formulated his own approach to running his company. He knew that the key to success was based on relationships and bringing repeated value to them. He was dedicated to the idea that one does not need hundreds of clients and instead must focus on ensuring that a smaller pool of clients was given the best service possible. With over 40 years of construction management experience Brent has remarkable expertise in nearly every facet of the construction industry.
Founder
Brent Fillmore
Cody Woolf joined the Fillmore team in 2011 and holds the title director of health, safety and environment. He is a Canadian Registered Safety Professional (CRSP). He also has extensive safety experience and background in criminal justice, which provides a depth of experience for the implementation of Fillmore Construction’s health and safety program. Cody is responsible for creating a positive and safe work environment and strives to promote safety as not only a policy but a lifestyle. He has initiated and implements a range of health, safety and environmental features that have been of critical importance to the overall safety objectives, operations, and profitability of Fillmore Construction. The results of his impact are evident in the positive statistical results and policies that have been developed since he joined the company and the emphasis on safety program development.
Director, Health, Safety and Environment
Cody Woolf
Karen Bannister has over 20 years of marketing expertise and has a Chartered Marketer designation from the Canadian Marketing Association. She is a strategic marketing leader with a career record of success in developing and executing effective marketing strategies, growing revenue, and overseeing multi-talented teams. She also holds five certifications for marketing and brand management.
Karen has successfully completed the Mini-MBA, Essentials of Management program at Schulich
School of Business, and most recently completed the Communications and Leadership Program at
The Ivey Academy.
Vice President, Marketing
Karen Bannister, CM
Sarah M Stewart has more than 15 years of strategic leasing and customer care experience in residential property management. She is responsible for overseeing all aspects of Centurion’s national leasing platforms, residential lead generation, and overall customer experience excellence through operation of the company’s internal customer service department.
Associate Vice President, Leasing and
Call Centre Operations
Sarah M Stewart
Brent Fillmore
Founder
Karen Bannister, CM
Vice President, Marketing
Cody Woolf
Director, Health,
Safety and Environment
Sarah M Stewart
Associate
Vice President, Leasing and Call Centre Operations
Fillmore Construction was founded by Brent Fillmore in 1991. He was looking to start his own small construction business and the opportunity presented itself with many repeat client relationships. Through lessons learned from 13 years of managing projects, developing business and holding various VP roles with his previous employer, Brent formulated his own approach to running his company. He knew that the key to success was based on relationships and bringing repeated value to them. He was dedicated to the idea that one does not need hundreds of clients and instead must focus on ensuring that a smaller pool of clients was given the best service possible. With over 40 years of construction management experience Brent has remarkable expertise in nearly every facet of the construction industry.
Founder
Brent Fillmore
Cody Woolf joined the Fillmore team in 2011 and holds the title director of health, safety and environment. He is a Canadian Registered Safety Professional (CRSP). He also has extensive safety experience and background in criminal justice, which provides a depth of experience for the implementation of Fillmore Construction’s health and safety program. Cody is responsible for creating a positive and safe work environment and strives to promote safety as not only a policy but a lifestyle. He has initiated and implements a range of health, safety and environmental features that have been of critical importance to the overall safety objectives, operations, and profitability of Fillmore Construction. The results of his impact are evident in the positive statistical results and policies that have been developed since he joined the company and the emphasis on safety program development.
Director, Health, Safety and Environment
Cody Woolf
Karen Bannister has over 20 years of marketing expertise and has a Chartered Marketer designation from the Canadian Marketing Association. She is a strategic marketing leader with a career record of success in developing and executing effective marketing strategies, growing revenue, and overseeing multi-talented teams. She also holds five certifications for marketing and brand management.
Karen has successfully completed the
Mini-MBA, Essentials of Management program at Schulich School of Business, and most recently completed the Communications and Leadership Program at The Ivey Academy.
Vice President, Marketing
Karen Bannister, CM
Sarah M Stewart has more than 15 years
of strategic leasing and customer care experience in residential property management. She is responsible for overseeing all aspects of Centurion’s national leasing platforms, residential lead generation, and overall customer experience excellence through operation
of the company’s internal customer
service department.
Associate Vice President,
Leasing and Call Centre Operations
Sarah M Stewart
This is not just a recent occurrence – AAMC has been delivering
motor insurance services for some time. The company has been providing specialist motor accident management and assessing services to the Australian insurance sector for 20 years. Its services are tailored to meet the individual requirements of each client in its vast portfolio, which includes most of Australia’s prominent insurance underwriters, as well as corporate fleets and major car rental companies.
Since 2002, the founders of AAMC, Steve Chapman and Simon Manolaros, and their executive team have maintained and developed the business to support their clients by providing expertise, scale and capacity with blanket national coverage. Initially, the service was centred around on-site, physical inspections but over time has evolved into a broader, end-to-end model that can manage the entire repair process from first notification of loss (FNOL) all the way through to returning the repaired vehicle to the customer.
AAMC provides extensive expertise across all lines of motor vehicles. Along with technical proficiency in everyday passenger and light commercial lines, AAMC has Australia’s most experienced team with the requisite skills and experience to manage heavy transport, commercial machinery, agricultural and plant, motorcycle, caravan and personal watercraft.
AAMC has recognised that a consumer’s expectations in how they interact with their insurer at the time of a claim has evolved quickly. However, insurers have lagged in offering interactive digital capabilities that provide the type of seamless, user-friendly experience customers receive from their other day-to-day business interactions.
Whilst the insurance industry has certainly been investing heavily in customer-facing technology, the focus has been mainly on the front end: buying, maintaining and renewing insurance policies. Come time for a claim, the customer faces a lengthy interaction with a call centre or completing an “online” static claim form that needs a manual response by the insurer
after lodgement.
Given that many insurers have yet to embark on their digital transformation journey or are still quite a way from implementation, AAMC has recognised the consumer’s appetite for a better way to engage with their insurer throughout a claim. The company has also developed and integrated technology solutions within its service lines that enable the customer, repairer and insurer to interact with one another throughout the repair process via their digital device.
“AAMC’s technology transforms the claims experience for an insurer’s customer,” says Chapman. “Customers can upload images, videos and documents at FNOL, repairers and assessors can auto-appoint by geographical and technical requirements of the damaged vehicle, all without the need for anyone to drive to a repairer to obtain an estimate.
“Our investment in technology has enabled AAMC to provide an industry-leading combination of digital technology, technical proficiency and scalability with unfettered access to specialist technical and customer service personnel when required.”
“AAMC’s technology transforms the claims experience… Customers can upload images, videos and documents at FNOL, repairers and assessors can auto-appoint by geographical and technical requirements of the damaged vehicle, all without the need for anyone to drive to a repairer to obtain an estimate”
Steve Chapman,
AAMC
Before the COVID-19 pandemic, digital adoption from insurers was slow and organic, and often experimental in nature. Certain aspects of operations were seeing digital solutions being introduced, but businesses fundamentally remained manual despite customers’ increasing demand for digital engagement.
However, the pandemic was a catalyst for adoption overnight. Instantly, insurers needed no-touch claims and struggled with physical site visits due to lockdowns. Besides, customers only wanted digital services, but insurers simply weren’t ready for digitalisation.
This is where 360Gobalnet’s no-code technology is so transformative. 360Globalnet introduces a new era of insurance claims management by digitising the entire claims lifecycle from first notice of loss to settlement. Policyholders are provided with a frictionless customer experience in line with the rest of their contemporary consumer lives. Supply chain orchestration and automation slash the operational cost of claims management.
“We offer complete end-to-end no-code digital claims,” says Paul Stanley, CEO of 360Globalnet. “Unlike other options, it can be configured fast, implemented even faster, and can digitally wrap around legacy platforms to plug the gaps no longer suitable in the post-COVID world. As such, whilst in lockdown, demand for 360Globalnet technology massively ramped up.”
Overnight, the company was able to help multiple global insurers go digital, rescue BI insurers from drowning, and reinvigorate legacy systems no longer fit for the future. Volumes were scaled and new customers were deployed without a hitch, and demand for end-to-end no-code digital claims continues to accelerate. By meeting this challenge, 360Gobalnet proved the power of no-code technology, delivering speed and efficiency where hard-coded solutions would fail – and it has enabled the company to adapt quickly in the same way it does their clients.
“We’ve done all this with sustainability in mind, too,” says Stanley. “Our tech contributes to a more efficient future where, for example, live steaming video with customers to investigate damage was once a gimmick. It’s now the norm – unless a physical visit is absolutely necessary. Our video technology has saved over 250,000 driven miles in the last 12 months.”
“AAMC’s technology transforms the claims experience… Customers can upload images, videos and documents at FNOL, repairers and assessors can auto-appoint by geographical and technical requirements of the damaged vehicle, all without the need for anyone to drive to a repairer to obtain an estimate”
Steve Chapman,
AAMC
Before the COVID-19 pandemic, digital adoption from insurers was slow and organic, and often experimental in nature. Certain aspects of operations were seeing digital solutions being introduced, but businesses fundamentally remained manual despite customers’ increasing demand for digital engagement.
However, the pandemic was a catalyst for adoption overnight. Instantly, insurers needed no-touch claims and struggled with physical site visits due to lockdowns. Besides, customers only wanted digital services, but insurers simply weren’t ready for digitalisation.
This is where 360Gobalnet’s no-code technology is so transformative. 360Globalnet introduces a new era of insurance claims management by digitising the entire claims lifecycle from first notice of loss to settlement. Policyholders are provided with a frictionless customer experience in line with the rest of their contemporary consumer lives. Supply chain orchestration and automation slash the operational cost of claims management.
“We offer complete end-to-end no-code digital claims,” says Paul Stanley, CEO of 360Globalnet. “Unlike other options, it can be configured fast, implemented even faster, and can digitally wrap around legacy platforms to plug the gaps no longer suitable in the post-COVID world. As such, whilst in lockdown, demand for 360Globalnet technology massively
ramped up.”
Overnight, the company was able to help multiple global insurers go digital, rescue BI insurers from drowning, and reinvigorate legacy systems no longer fit for the future. Volumes were scaled and new customers were deployed without a hitch, and demand for end-to-end no-code digital claims continues to accelerate. By meeting this challenge, 360Gobalnet proved the power of no-code technology, delivering speed and efficiency where hard-coded solutions would fail – and it has enabled the company to adapt quickly in the same way it does their clients.
“We’ve done all this with sustainability in mind, too,” says Stanley. “Our tech contributes to a more efficient future where, for example, live steaming video with customers to investigate damage was once a gimmick. It’s now the norm – unless a physical visit is absolutely necessary. Our video technology has saved over 250,000 driven miles in the last 12 months.”
“AAMC is cognizant of the rapid advancement in technologies within today’s – and tomorrow’s – motor vehicles, with a steady growth in electric and hybrid powertrains taking a larger market share each month”
Steve Chapman,
AAMC