Headquarters:

Level 3, 4-6 Bligh Street, Sydney, NSW 2000

Year founded:

2015

Number of employees:

Phone:

1300 799 562

Email:

info@emergenceinsurance.com.au

Website:

emergenceinsurance.com

LinkedIn:

linkedin.com/company/emergenceinsurance

“As leaders, we inspire our team, valuing collaboration and spearheading change while sharing our knowledge to mentor the upcoming legal minds”

Oatley Vigmond

Emergence Insurance

Troy Filipcevic

Chief Executive Officer and Founder

Colin Pausey

Chief Operating Officer

Jeff Gonlin

Chief Underwriting Officer

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Troy Filipcevic is the CEO and founder of Emergence Insurance, an innovative underwriting agency specialising in cyber and emerging risk insurance. Under his leadership, Emergence has become a market leader in Australia, known for its disruptive approach to cyber coverage. With a growing presence in Australia and New Zealand, the company is now expanding into new international markets. Prior to founding Emergence, Filipcevic held senior executive roles at Suncorp, where he led strategy, operational excellence and technology initiatives. His work focused on improving business performance and shaping the company’s technology strategy, experiences that have been central to Emergence’s success.

Chief Executive Officer and Founder

Troy Filipcevic

With over 40 years of experience in law, insurance and management, Colin Pausey has built a diverse and accomplished career. He has managed underwriting agencies in various in-house roles and provided expert legal guidance to insurers and underwriting agencies throughout his time in private practice. As an insurance law specialist, Pausey established and led the cyber insurance practice at a major national law firm before joining Emergence Insurance. His involvement with the company goes back to its earliest days, when he crafted Emergence’s first cyber insurance policy and handled claims for the business. In 2021, he made the strategic move to join Emergence full time, transitioning from law to take on a key role within the company.

Chief Operating Officer

Colin Pausey

Jeff Gonlin started his insurance career in 1980 in the US, underwriting a wide range of casualty business. With years of international experience under his belt, he sought a new challenge and found it in the fast-evolving field of cyber insurance. In 2016, he joined Emergence Insurance, attracted by the company’s innovative approach and the exciting potential of the cyber insurance market. As chief underwriting officer at Emergence, Gonlin’s focus is on assessing and managing cyber risks while driving the growth of the organisation in a constantly changing risk landscape. His expertise is helping shape Emergence’s products, playing a key role in the company’s continued success in the cyber insurance sector.

Chief Underwriting Officer

Jeff Gonlin

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Katrina Hickson

Head of Distribution

Katrina Hickson brings nearly two decades of experience to the insurance industry. As the head of distribution at Emergence Insurance, she combines strategic insights with a strong ability to build lasting broker relationships. She plays a key role in supporting the business development team, driving growth and improving customer satisfaction. Before joining Emergence, Hickson had a successful tenure as senior manager of specialist operations at BOQ. There, she led broker- and client-focused projects aimed at enhancing systems and processes, ensuring top-tier service delivery and optimising both operational efficiency and sales performance.

Head of Distribution

Katrina Hickson

Blake Baxter

Head of Claims and Incident Response

Blake Baxter is an experienced insurance professional with over a decade of expertise spanning insurance, accounting, and the legal sector. A cyber insurance specialist, he has a strong background in building incident response and claims handling functions. He has worked extensively across financial lines claims, including professional indemnity, D&O and cyber and has also gained valuable experience in corporate insolvency, managing complex claims portfolios, liaising with defence counsel and brokers and refining claims handling policies. Baxter joined Emergence Insurance in March 2020 to establish an in-house claims handling and incident response function. This strategic move has given Emergence a competitive edge, providing quicker and more efficient support to clients and helping them recover faster from cyber incidents.

Head of Claims and Incident Response

Blake Baxter

Emergence Insurance is an award-winning underwriting agency dedicated to delivering smarter cyber insurance solutions. With a focus on protecting Australian businesses and families, the company safeguards against the financial, commercial and reputational risks posed by cyber threats through comprehensive coverage. The policies are written in plain language, making them straightforward and easy to understand for all clients. A user-friendly portal allows brokers to quickly quote and bind policies, ensuring fast and efficient protection against emerging cyber risks. Navigating the complexities of cybersecurity can be overwhelming, but Emergence’s tailored services offer robust, real-time protection and expert guidance to help mitigate these risks effectively. The 24/7 in-house incident response team ensures that, in the event of a cyberattack, losses are minimised and business operations are swiftly restored.

“We’re committed to delivering the highest level of service, assuring clients that their welfare is the firm’s utmost priority”

Oatley Vigmond

Nikil Deo

Head of Technology

Gerald Chan

Partner

Nader R. Hasan

Partner

Liane Brown

Partner

Nikil Deo is a seasoned technology professional with over 20 years of experience in the financial services sector, specialising in technology and cyber solutions. Throughout his career, he has witnessed and contributed to the transition from mainframe computing to today’s cloud ecosystem, alongside the evolving landscape of cyber risks. He has been part of several pioneering initiatives, including becoming the first APAC customer for Microsoft’s BPOS cloud offering and helping launch Australia’s first “pay as you drive” product. Now with Emergence Insurance, Deo is excited to apply his extensive expertise to help deliver innovative cyber insurance solutions to the Australian market.

Head of Technology

Nikil Deo

Gerald Chan has been named one of the Top 25 Most Influential Lawyers in Canada (Canadian Lawyer, 2019), one of the Top 50 Trial Lawyers in Canada (Benchmark Litigation, 2023–24), White-Collar Crime/Enforcement Litigator of the Year (Benchmark Litigation, 2023), and Criminal Defence Lawyer of the Year, Toronto (Best Lawyers, 2024). He is a fellow of the International Academy of Trial Lawyers and a faculty member with the National Criminal Law Program. Chan is a bencher of the Law Society of Ontario. He serves as vice chair of the Law Society Tribunal, Appeal Division, and a Trustee of the Law Foundation of Ontario.

Partner

Gerald Chan

Nader R. Hasan, a partner at Stockwoods LLP, practises criminal, regulatory, and constitutional law at both the trial and appellate levels. He is an adjunct professor at the University of Toronto, Faculty of Law, where he has taught courses on the law of evidence and currently teaches a seminar on criminal punishment from a US-Canada comparative perspective. He is a co-author of Search and Seizure (Emond, 2021), Digital Privacy: Criminal, Civil and Regulatory Litigation (LexisNexis, 2018), and Sentencing, ninth edition (LexisNexis, 2017), and an author of numerous articles on criminal and constitutional law.

Partner

Nader R. Hasan

Liane Brown is committed to representing individuals who have suffered serious personal injuries and to families who have suffered the loss of a loved one. Her practice concentrates on personal injury law, including accident benefits, motor vehicle collisions, medical malpractice, occupiers’ liability, product liability and wrongful death cases.

Partner

Liane Brown

Partner

Liane Brown

Ben Irantalab enjoys the complexities of personal injury litigation. His practice is exclusively devoted to representing clients with brain injuries, spinal cord injuries, and severe orthopedic injuries. For him, the cases that require special creativity and thinking outside the box are the most gratifying.

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Ben Irantalab

On a larger scale, HSH handles class action and mass tort lawsuits representing groups of people injured by dangerous products, medications, medical devices, and negligent organizations. The HSH team is known for providing caring and attentive service to clients, and is proud of the firm’s excellent reputation within the legal and medical communities.

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“We will continue to strengthen our service proposition and customer experience as a key differentiator, as we build on the momentum we have achieved to date across multiple business lines and territories,” says McLean. “Our im is to continue to grow our market relevance and strengthen our partnerships with our strategic brokers as we expand our leadership position in key sectors. “We will also continue to invest in talent. We are committed to drawing from the broadest pools of talent, and to creating an environment that attracts and retains stellar employees. We recognise the importance of building teams that are diverse, collaborative, and innovative and are dedicated to cultivating a supportive and inclusive workplace culture in which all our employees can thrive.”

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Through its unwavering focus on employee engagement, Accolade strives to create a welcoming and diverse environment where talent is excited to come to work every day.

· Litigation and dispute resolution: JFK Law is composed of skilled litigators with extensive courtroom experience who focus on finding a solution that achieves cost-effective client goals and maintains healthy long-term relationships. · Consultation and accommodation: Providing strategic advice and representation in all aspects of the Crown’s duty to consult and accommodate. · Regulatory review: Helping communities respond to referrals for projects in their traditional territories, representing communities through environmental assessments and other regulatory review processes. · Treaty and related negotiations: Working closely with several First Nations at different stages of the Treaty process, and with many First Nations engaged in other complex negotiations related to land, governance, and resources. · Impact benefit agreements: Advising on negotiating fair and equitable IBAs with proponents interested in developing in client territories. · Commercial agreements: Ensuring negotiated agreements to provide the best value for the client in a manner that ensures the client receives benefits equal to a fair share of the commercial value of the project having their support.

· Day-to-day Shout-outs – to award outstanding work, employees can exchange earned points for gift vouchers of up to $150 · Quarterly Stars Award – employees demonstrating core values have the chance to win $500 · Annual Hero’s Celebration – manager-nominated and peer-voted awards where outstanding employees earn a $5,000 bonus

Ben Irantalab

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Ben Irantalab

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Ben Irantalab

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Liane Brown

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Cyber and information technology

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Brokers’ Pick – Personal accident

Turnaround time – claims

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Broker communication, training and development

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BDM support