Headquarters:

Level 5, 289 Flinders Lane, Melbourne, Vic 3000

Year founded:

2010

Number of employees:

Phone:

03 9654 6100

Email:

solution@solutionunderwriting.com.au

Website:

solutionunderwriting.com.au

LinkedIn:

linkedin.com/company/solution-underwriting-agency-pty-ltd

“As leaders, we inspire our team, valuing collaboration and spearheading change while sharing our knowledge to mentor the upcoming legal minds”

Oatley Vigmond

Solution Underwriting Agency

Rhys Mills

Managing Director

Anita Lane

Managing Director

Michelle Morrissey

National Claims Manager

Leadership

Rhys Mills began his insurance career in 1999 as a loss adjuster after completing a Bachelor of Commerce (Insurance). He transitioned into underwriting in 2001 with AIG and later held management roles at Accident and Health International and ProRisk. In 2010, Mills co-founded Solution Underwriting Agency, where he continues to focus on the Financial Lines division as Underwriting Manager. His expertise and leadership were recognised in 2022 when he was named to Insurance Business’ Hot 100 list, followed by his inclusion in the prestigious Global 100 in 2023. Mills remains a driving force behind the agency’s success and innovation.

Managing Director

Rhys Mills

Anita Lane began her insurance career as a specialist broker in Melbourne before pursuing her ambition of working at Lloyd’s of London, where she spent six years honing her expertise. In 2010, she co-founded Solution Underwriting Agency and has played a pivotal role in shaping and growing the award-winning business into what it is today. With over 30 years of experience, Lane continues to drive the company forward while maintaining strong stakeholder relationships both locally and in London. Passionate about diversity, inclusion and mentoring, she is committed to coaching the next generation of industry professionals and is currently pursuing her MBA. An award-winning insurance leader, Lane has been recognised multiple times in the Top 100 and Elite Women categories.

Managing Director

Anita Lane

Michelle Morrissey, UAA’s national claims manager, brings over 14 years of experience in the insurance industry. Throughout her career, she has specialised in claims management, process improvement and team leadership, successfully managing large-scale claims operations across multiple states. Now leading UAA’s national claims team, Morrissey is dedicated to ensuring efficient service delivery, compliance, and client satisfaction. Her passion for innovation continues to drive her efforts in enhancing both the client experience and operational efficiency, making her a key leader in UAA’s ongoing commitment to excellence in claims management.

National Claims Manager

Michelle Morrissey

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Howaida Nakhla

National Underwriting Manager

Howaida Nakhla brings over 48 years of experience in the insurance industry, with the last 38 years specialising in underwriting and managing engineering and casualty portfolios. Before joining MECON Insurance, she held senior underwriting management roles across Queensland and NSW. Nakhla is renowned for her exceptional service ethic and deep passion for underwriting, earning her a strong reputation in the market. Her commitment to her clients and her expertise in managing complex portfolios make her a highly respected figure in the industry.

National Underwriting Manager

Howaida Nakhla

Blake Baxter

Head of Claims and Incident Response

Blake Baxter is an experienced insurance professional with over a decade of expertise spanning insurance, accounting, and the legal sector. A cyber insurance specialist, he has a strong background in building incident response and claims handling functions. He has worked extensively across financial lines claims, including professional indemnity, D&O and cyber and has also gained valuable experience in corporate insolvency, managing complex claims portfolios, liaising with defence counsel and brokers and refining claims handling policies. Baxter joined Emergence Insurance in March 2020 to establish an in-house claims handling and incident response function. This strategic move has given Emergence a competitive edge, providing quicker and more efficient support to clients and helping them recover faster from cyber incidents.

Head of Claims and Incident Response

Blake Baxter

Solution Underwriting Agency is Australia’s leading specialist underwriting agency, unlocking new levels of insight, impact and value for brokers by staying at the forefront of a new era in underwriting. With a talented team taking a fresh approach, the company is dedicated to delivering what brokers truly need – exceptional solutions, not just the expected. It’s a place where relationships rule. Built on personal connections, it ensures that brokers have easy access to the right person, whether that’s a director or decision maker, who remains actively involved in the day-to-day operations. Clarity is key at Solution Underwriting. The team is always ready to discuss the finer details and provide thorough explanations, ensuring brokers have everything they need, exactly when they need it. In addition to expertise, the company understands that little extras mean a lot. While it remains focused on the lines and products it knows best, if a broker has a risk outside its typical scope, Solution Underwriting goes the extra mile to find a solution. Velocity comes with quality at Solution Underwriting. The company has built a reputation as an industry leader for quick response times, quoting and binding. With a dynamic team and efficient processes, it is able to operate at pace without sacrificing quality, ensuring brokers get the service they need, when they need it.

“We’re committed to delivering the highest level of service, assuring clients that their welfare is the firm’s utmost priority”

Oatley Vigmond

Nikil Deo

Head of Technology

Gerald Chan

Partner

Nader R. Hasan

Partner

Liane Brown

Partner

Nikil Deo is a seasoned technology professional with over 20 years of experience in the financial services sector, specialising in technology and cyber solutions. Throughout his career, he has witnessed and contributed to the transition from mainframe computing to today’s cloud ecosystem, alongside the evolving landscape of cyber risks. He has been part of several pioneering initiatives, including becoming the first APAC customer for Microsoft’s BPOS cloud offering and helping launch Australia’s first “pay as you drive” product. Now with Emergence Insurance, Deo is excited to apply his extensive expertise to help deliver innovative cyber insurance solutions to the Australian market.

Head of Technology

Nikil Deo

Gerald Chan has been named one of the Top 25 Most Influential Lawyers in Canada (Canadian Lawyer, 2019), one of the Top 50 Trial Lawyers in Canada (Benchmark Litigation, 2023–24), White-Collar Crime/Enforcement Litigator of the Year (Benchmark Litigation, 2023), and Criminal Defence Lawyer of the Year, Toronto (Best Lawyers, 2024). He is a fellow of the International Academy of Trial Lawyers and a faculty member with the National Criminal Law Program. Chan is a bencher of the Law Society of Ontario. He serves as vice chair of the Law Society Tribunal, Appeal Division, and a Trustee of the Law Foundation of Ontario.

Partner

Gerald Chan

Nader R. Hasan, a partner at Stockwoods LLP, practises criminal, regulatory, and constitutional law at both the trial and appellate levels. He is an adjunct professor at the University of Toronto, Faculty of Law, where he has taught courses on the law of evidence and currently teaches a seminar on criminal punishment from a US-Canada comparative perspective. He is a co-author of Search and Seizure (Emond, 2021), Digital Privacy: Criminal, Civil and Regulatory Litigation (LexisNexis, 2018), and Sentencing, ninth edition (LexisNexis, 2017), and an author of numerous articles on criminal and constitutional law.

Partner

Nader R. Hasan

Liane Brown is committed to representing individuals who have suffered serious personal injuries and to families who have suffered the loss of a loved one. Her practice concentrates on personal injury law, including accident benefits, motor vehicle collisions, medical malpractice, occupiers’ liability, product liability and wrongful death cases.

Partner

Liane Brown

Partner

Liane Brown

Ben Irantalab enjoys the complexities of personal injury litigation. His practice is exclusively devoted to representing clients with brain injuries, spinal cord injuries, and severe orthopedic injuries. For him, the cases that require special creativity and thinking outside the box are the most gratifying.

Partner

Ben Irantalab

On a larger scale, HSH handles class action and mass tort lawsuits representing groups of people injured by dangerous products, medications, medical devices, and negligent organizations. The HSH team is known for providing caring and attentive service to clients, and is proud of the firm’s excellent reputation within the legal and medical communities.

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“We will continue to strengthen our service proposition and customer experience as a key differentiator, as we build on the momentum we have achieved to date across multiple business lines and territories,” says McLean. “Our im is to continue to grow our market relevance and strengthen our partnerships with our strategic brokers as we expand our leadership position in key sectors. “We will also continue to invest in talent. We are committed to drawing from the broadest pools of talent, and to creating an environment that attracts and retains stellar employees. We recognise the importance of building teams that are diverse, collaborative, and innovative and are dedicated to cultivating a supportive and inclusive workplace culture in which all our employees can thrive.”

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By partnering with FTA, businesses gain a trusted, reliable ally that’s fully committed to both their success and the protection of their clients.

Fast turnaround: FTA quotes more than 65% of new business submissions within 48 hours, helping clients secure coverage quickly. Competitive rates: Whether your client’s risk is large or small, FTA offers premiums starting at just $400, making insurance affordable and accessible. Long-term stability: With a three-year long-term capacity agreement in place with eight highly respected Lloyd’s Syndicates, FTA guarantees long-term security and reliability. Award-winning expertise: As a five-time 5-Star award winner, FTA is recognised as an industry leader in risk solutions. Expert underwriting: FTA’s team of experienced underwriters provides tailored solutions to meet the unique needs of each client. Exceptional service: FTA is known for its commitment to clear communication, quick responses and a relentless focus on exceeding client expectations.

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Ben Irantalab

Partner

Ben Irantalab

Partner

Ben Irantalab

Partner

Liane Brown

Medals

Management liability

Travel

Professional indemnity

Turnaround time – claims

BDM support

Broker communication, training and development

Overall service level

BDM support

What FTA covers:

Professional indemnity (standalone and combined with general liability for white-collar professionals) Information technology liability Management liability Design and construct liability Public and products liability Associations liability Cyber insurance Excess layers

What FTA covers:

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