Profile
“I will continue to empower and encourage my staff to perform at their best as I have done for the last decade. I will continue to advocate for my clients, embracing new technology and being open to business and industry changes”
Ken Dixon,
Dixon Insurance Services
Ken Dixon has worked in the insurance industry for 32 years.
He is the director of Dixon Insurance Services (Dixon Insurance Services and Dixon Insurance Sunshine Coast), which in 2023 celebrates 10 years in operation.
Over this time, Dixon has grown his business to three offices located in Toowoomba, Nambour and Brisbane, servicing clients across Australia. As part of leading Dixon Insurance Services, Dixon has worked hard to drive a culture of opportunity and staff empowerment while advocating for his clients. He believes that the roles of brokers are risk advisors, and it is imperative that clients are educated and guided on how to manage their risk.
2/8 Miller Street, Murarrie, QLD 4172
427 343 294
ken@dixoninsurance.com.au
au.linkedin.com/in/ken-dixon-56101351
dixoninsurance.com.au
Ken Dixon
Director
Dixon Insurance Services
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Bio
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Profile
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Bio
Milestones
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Bio
Milestones
“To be able to give back to the community is rewarding and fulfilling. I am honoured to be in a position where I can raise funds for those less fortunate and in need”
Ken Dixon,
Dixon Insurance Services
1990–2003
1997–1999
1999–2003
2003–2012
2019
2013–present
Started with FAI as Claims Team Leader
Underwriter at FAI, Suncorp
1990–
2003
Area Manager at VACC
1997–
1999
Area Manager at CGU (South East Queensland)
1999–
2003
Insurance Broker at Austbrokers
2003–
2012
2013: Launched Dixon Insurance Services, received Westcourt AR of the Year Award
2014–2023: Dixon was recognised among Insurance Business Elite Brokers
2018, 2019, 2020: Insurance Business Awards Finalist in Multiple Categories (Authorised Broker, Brokerage, and Best Customer Service Categories)
2018: Dixon Insurance Services was recognised as one of Insurance Business Top 10 Brokerages
2020: Dixon Insurance Services was recognised as one of Insurance Business Top Brokerages
2022: Recognised in Insurance Business Elite Brokers; Top Brokerages; Fast Brokerages; and 5-Star Diversity, Equity & Inclusion Awards
2013–
present
Assistant Vice President and Senior Broker at MJ Hall & Company since 2018
Present
Milestones
Aug 2022
Milestones
Sept 2021
Feb 2022
Apr 2022
Jul 2022
Aug
2022
Suncorp Bank introduces Solar Home Bonus offer for customers who are choosing renewable energy for their homes
Sept 2021
Month-on-month market share growth commences
Feb 2022
Suncorp Bank wins the Canstar award for most outstanding value in investment loans
Apr 2022
Suncorp Bank wins Money Magazine’s Bank of the Year and Business Bank of the Year awards for the fifth year in a row
Jul 2022
Suncorp Bank’s turnaround times are the lowest they have ever been. The lender becomes Australia’s first certified carbon neutral bank for both its operation and transaction services
Aug 2022
Milestones
How does he distinguish himself among fellow brokers?
“I believe all brokers are working very hard in a difficult market,” he says. “However, I have demonstrated continued growth, advocacy and performance on my client’s behalf, which is now recognised [for 10 consecutive years] in the Elite Broker awards.”
In 1990, Dixon got started with FAI, working in claims and as a team leader. From the late 1990s up until 2003, he worked at FAI and Suncorp in underwriting and as an area manager at VACC, CGU (South East Queensland). From 2003 to 2012, he got into broking and eventually started Dixon Insurance in 2013. Since then, he’s accumulated numerous acccolades, including Elite Broker, Diversity and Equity, and Fast Broker awards.
During the pandemic, Dixon challenged insurers over the Quarantine Act application to insurance wordings. His argument was that the Quarantine Act does not apply as an exclusion, as the Biosecurity Act was invoked by the Morrison Government, and this was not a subsequent amendment to the Quarantine Act. The test case in the Appeals court was won for Dixon’s client with a unanimous five-judge verdict.
He remains focused on transport, manufacturing, motor trade, engineering and large farm clients.
What are his plans for the future?
On a business level, “more of the same. I will continue to empower and encourage my staff to perform at their best as I have done for the last decade. I will continue to advocate for my clients, embracing new technology and being open to business and industry changes.”
On a personal level, Dixon invests significant time, effort and funds, along with his GT3, to support many charities through his passion for motorsport. From participating in and sponsoring the Thunderbolt Run (which provides tens of thousands of dollars in support for Beyond Blue and Prostate Cancer), to organising and running the Track Knights for Amira charity night where 28 Exotic Supercars raised funds through passenger laps in wet conditions, Dixon states “this is our time to give back to the community and those in need. My friendships and association with those seeking to do the same, allows us to contribute to those less fortunate and raise funds and awareness”.
He adds: “To be able to give back to the community is rewarding and fulfilling. I am honoured to be in a position where I can raise funds for those less fortunate and in need.”