Profile
“I will continue to empower and encourage my staff to perform at their best as I have done for the last decade. I will continue to advocate for my clients, embracing new technology and being open to business and industry changes”
Ken Dixon,
Dixon Insurance Services
Jeanene Hill is head of coverholder and delegated authority – APAC at Canopius, based in the Sydney office. With 34 years’ experience in the industry, she remains passionate, enthusiastic and incredibly grateful to the wonderful people who’ve helped her over the years.
Jeanene is a strong woman who believes in:
• building strong relationships
• empowering others
• avoiding unhealthy competition
• striving to make a difference without reward
• closing the gender pay gap
“My biggest strength is my connection with people,” says Jeanene. “I love getting to know everyone I meet. I am genuinely interested in who they are, what they like to do, and what inspires them.”
“I have really seen the evolution of women in insurance, and as an industry looking to the future, we need to embrace change. What we need is diversification across all functions of our business.”
In addition to her talent with people and determination to help women, Jeanene remains ambitious, often stepping outside of her comfort zone to help push her career forward.
“Taking on new roles and challengers has always been front and centre in my career. I have never allowed myself to get too comfortable in any role or position. I am always looking for ways to grow and develop.”
“The biggest challenge currently is time,” she says. “I spent an inordinate amount of time in meetings and not enough time at my desk. I dealt with this by blocking time in my diary each day, and I also try to limit meeting times to 30 or 45 minutes instead of an hour.”
And her biggest achievement has been succeeding in her current role.
“Four years ago, I joined the startup operations of Canopius in Australia and became an integral part of the leadership team. Responsibility for the success and growth of our business is to date my biggest career achievement and has exceeded all my expectations,” she says. “This also happened to coincide with my appointment to the board of directors for the Underwriting Agencies Council. This role has provided me with the opportunity to really grow and develop into new areas. For the last 12 months, I have headed up the project team on creating our 3-year strategic plan that will transform the operations to align more with the needs of our members and the market they operate in.”
Outside of work, she has been married for 31 years and has two teenagers who keep her busy on the weekends.
Level 25, 52 Martin Place Sydney
0413 162 721
Jeanene.Hill@canopius.com
linkedin.com/in/jeanene-hill-32890b63
canopius.com
Jeanene Hill
Head of Coverholder and Delegated Authority – APAC
Canopius
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“To be able to give back to the community is rewarding and fulfilling. I am honoured to be in a position where I can raise funds for those less fortunate and in need”
Ken Dixon,
Dixon Insurance Services
1989
2001–2008
2008–2010
2010–2016
2019
Joined Mercantile and General Re as an assistant underwriter
1989
Treaty Broker at Willis Re
2001–
2008
Facultative Underwriter at Munich Re
2008–
2010
Head of Property – APAC at Berkley Re
2010–
2016
Joined Canopius as Head of Delegated Authorities – APAC
Appointed to the board of directors for the Underwriting Agencies Council
2019
Assistant Vice President and Senior Broker at MJ Hall & Company since 2018
Present
Milestones
Aug 2022
Milestones
Sept 2021
Feb 2022
Apr 2022
Jul 2022
Aug
2022
Suncorp Bank introduces Solar Home Bonus offer for customers who are choosing renewable energy for their homes
Sept 2021
Month-on-month market share growth commences
Feb 2022
Suncorp Bank wins the Canstar award for most outstanding value in investment loans
Apr 2022
Suncorp Bank wins Money Magazine’s Bank of the Year and Business Bank of the Year awards for the fifth year in a row
Jul 2022
Suncorp Bank’s turnaround times are the lowest they have ever been. The lender becomes Australia’s first certified carbon neutral bank for both its operation and transaction services
Aug 2022
Milestones
How does he distinguish himself among fellow brokers?
“I believe all brokers are working very hard in a difficult market,” he says. “However, I have demonstrated continued growth, advocacy and performance on my client’s behalf, which is now recognised [for 10 consecutive years] in the Elite Broker awards.”
In 1990, Dixon got started with FAI, working in claims and as a team leader. From the late 1990s up until 2003, he worked at FAI and Suncorp in underwriting and as an area manager at VACC, CGU (South East Queensland). From 2003 to 2012, he got into broking and eventually started Dixon Insurance in 2013. Since then, he’s accumulated numerous acccolades, including Elite Broker, Diversity and Equity, and Fast Broker awards.
During the pandemic, Dixon challenged insurers over the Quarantine Act application to insurance wordings. His argument was that the Quarantine Act does not apply as an exclusion, as the Biosecurity Act was invoked by the Morrison Government, and this was not a subsequent amendment to the Quarantine Act. The test case in the Appeals court was won for Dixon’s client with a unanimous five-judge verdict.
He remains focused on transport, manufacturing, motor trade, engineering and large farm clients.
What are his plans for the future?
On a business level, “more of the same. I will continue to empower and encourage my staff to perform at their best as I have done for the last decade. I will continue to advocate for my clients, embracing new technology and being open to business and industry changes.”
On a personal level, Dixon invests significant time, effort and funds, along with his GT3, to support many charities through his passion for motorsport. From participating in and sponsoring the Thunderbolt Run (which provides tens of thousands of dollars in support for Beyond Blue and Prostate Cancer), to organising and running the Track Knights for Amira charity night where 28 Exotic Supercars raised funds through passenger laps in wet conditions, Dixon states “this is our time to give back to the community and those in need. My friendships and association with those seeking to do the same, allows us to contribute to those less fortunate and raise funds and awareness”.
He adds: “To be able to give back to the community is rewarding and fulfilling. I am honoured to be in a position where I can raise funds for those less fortunate and in need.”