Profile
“I will continue to empower and encourage my staff to perform at their best as I have done for the last decade. I will continue to advocate for my clients, embracing new technology and being open to business and industry changes”
Ken Dixon,
Dixon Insurance Services
As the general manager of AM&T, Shelagh Bock’s role is to manage the merger of a team of 27 marine insurance professionals with a much larger team of motor insurance professionals with as little interruption to the service they provide to their customers as possible. She does all of this while maximising opportunities and holding on to the company’s different areas of specialisation. Bock feels that her varied roles in this industry have led her to this spot, a place where she can use a lot of the skills she has gained over the past 40 years.
The most enjoyable thing about working in this industry for Bock is knowing that she and the team are there to help when things go wrong. She considers herself fortunate to have been part of some great teams of talented people. This continues at GT/AM&T.
Bock is an avid Beatles fan, and she follows English Premier League football (Everton). She is married with two adult sons and became a grandmother in 2021. She loves cooking, reading, and rock and roll dancing, although her knees will not let her do some of the moves on the dance floor like she used to.
234 Edward Street, Brisbane
0429238257
shelagh.bock@amandtaustralia.com.au
linkedin.com/in/shelaghbock
amandtaustralia.com.au
Shelagh Bock
General Manager
AM&T
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Milestones
“To be able to give back to the community is rewarding and fulfilling. I am honoured to be in a position where I can raise funds for those less fortunate and in need”
Ken Dixon,
Dixon Insurance Services
1993
2009
2015
2018
2023
Joined Associated Marine as BDM Northern Rivers NSW and held several positions
1993
Completed MBA in Maritime and Logistics Management at UTAS
2009
Underwriting Operations Manager at Catholic Church Insurance
2015
Joined AM&T as a contractor, then moved through several permanent positions
2018
Began her role as the General Manager of AM&T following the merger with GT Insurance
2023
Began her role as the General Manager of AM&T following the merger with GT Insurance
Present
Milestones
Aug 2022
Milestones
Sept 2021
Feb 2022
Apr 2022
Jul 2022
Aug
2022
Suncorp Bank introduces Solar Home Bonus offer for customers who are choosing renewable energy for their homes
Sept 2021
Month-on-month market share growth commences
Feb 2022
Suncorp Bank wins the Canstar award for most outstanding value in investment loans
Apr 2022
Suncorp Bank wins Money Magazine’s Bank of the Year and Business Bank of the Year awards for the fifth year in a row
Jul 2022
Suncorp Bank’s turnaround times are the lowest they have ever been. The lender becomes Australia’s first certified carbon neutral bank for both its operation and transaction services
Aug 2022
Milestones
How does he distinguish himself among fellow brokers?
“I believe all brokers are working very hard in a difficult market,” he says. “However, I have demonstrated continued growth, advocacy and performance on my client’s behalf, which is now recognised [for 10 consecutive years] in the Elite Broker awards.”
In 1990, Dixon got started with FAI, working in claims and as a team leader. From the late 1990s up until 2003, he worked at FAI and Suncorp in underwriting and as an area manager at VACC, CGU (South East Queensland). From 2003 to 2012, he got into broking and eventually started Dixon Insurance in 2013. Since then, he’s accumulated numerous acccolades, including Elite Broker, Diversity and Equity, and Fast Broker awards.
During the pandemic, Dixon challenged insurers over the Quarantine Act application to insurance wordings. His argument was that the Quarantine Act does not apply as an exclusion, as the Biosecurity Act was invoked by the Morrison Government, and this was not a subsequent amendment to the Quarantine Act. The test case in the Appeals court was won for Dixon’s client with a unanimous five-judge verdict.
He remains focused on transport, manufacturing, motor trade, engineering and large farm clients.
What are his plans for the future?
On a business level, “more of the same. I will continue to empower and encourage my staff to perform at their best as I have done for the last decade. I will continue to advocate for my clients, embracing new technology and being open to business and industry changes.”
On a personal level, Dixon invests significant time, effort and funds, along with his GT3, to support many charities through his passion for motorsport. From participating in and sponsoring the Thunderbolt Run (which provides tens of thousands of dollars in support for Beyond Blue and Prostate Cancer), to organising and running the Track Knights for Amira charity night where 28 Exotic Supercars raised funds through passenger laps in wet conditions, Dixon states “this is our time to give back to the community and those in need. My friendships and association with those seeking to do the same, allows us to contribute to those less fortunate and raise funds and awareness”.
He adds: “To be able to give back to the community is rewarding and fulfilling. I am honoured to be in a position where I can raise funds for those less fortunate and in need.”