Profile
“No matter how many clients I have, I make sure to call each one personally every quarter. It’s a chance to not only update them on their portfolio, but also check on how they’re doing personally”
Kelvin Rampersad,
Carte Wealth Management
Megan Duckworth is a co-founder of Mitti Insurance, a tech-led, data-driven insurance company aiming to challenge the traditional insurance model for small- to medium-sized businesses, with a key focus on risk mitigation to reduce the frequency and severity of claims.
“Being a co-founder of a start-up has provided a unique opportunity to take on tasks that I would never have had in my previous roles,” says Duckworth. “This role has now rounded out a very unique skill set that I’m very proud of.”
With over 15 years’ experience in the industry, Duckworth has worked across various positions in claims, underwriting, e-business solutions, distribution and broking. With her diverse industry background, she and the Mitti team have created a solid platform to ensure it is customer led in driving value.
A great cornerstone to her development has been the support of her peers, managers, and family for the opportunities to grow and develop in her roles.
“Working with amazing leaders who have given me their support and time in developing my pathway,” she explains. “Observing aspects of their styles has helped me craft a distinctive skill set to be a well-rounded and versatile employee, colleague and leader.”
These varying and diverse roles, projects and experiences have ultimately enabled her to grow outside of her comfort zone and achieve what she has to date. Having worked in both the underwriter and broker spaces, she shares great insight into what needs to be focused on to enhance the experience and ensure customers’ needs are put first.
The establishment of Mitti has enabled Duckworth to use past experiences and focus on future learning to develop her current role. A start-up requires people to wear many hats to get the business off the ground including underwriting, product development, risk, compliance, strategy, tech, marketing, communications, and finance.
One of her greatest challenges over the last two years was working remotely in Melbourne during their extended lockdown, all whilst building Mitti and homeschooling her two primary school-aged children together with her husband who works for a professional indemnity underwriting agency.
She’s very proud of what the Mitti team has achieved, including being named the Insurtech Start-Up of the Year at the 2022 ANZIIF Australian Insurance Industry Awards after being recognised as one of Insurance Business Australia’s Young Guns in 2021.
As a leader within the insurance industry, Duckworth aspires to be a role model to other people within and outside the industry to make insurance a profession of choice.
“I encourage the ‘what’ and ‘why’ in my communication and leadership style and never get too consumed in the ‘how,’” she says. “I create a collaborative environment for my team to produce the ‘how’ by empowerment and not dictating the outcome.”
Outside of work, she enjoys travelling with her family, encouraging her two daughters in their performing and sporting endeavours, and energising and activating her mind at her daily F45 Balwyn gym class.
She holds a Bachelor of Commerce and a Graduate Certificate in Insurance and Risk Management from Deakin University.
What are her plans for the future? “I plan to continue to learn, develop, adapt and be nimble to the fast-paced changing landscape of the insurance industry,” she says. “One of my mentors always says, ‘firm on your vision, yet flexible on your approach,’ wherever the future takes me. I aim to follow the philosophy of a flexible approach.”
PO Box 304, Surry Hills, NSW 2010
1300 164 884
megan.duckworth@mitti.com.au
linkedin.com/in/megan-duckworth-27223734
mitti.com.au
Megan Duckworth
Head of Sales & Underwriting
Mitti Insurance
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Milestones
2021
Ted Talk in collaboration with key media
Year 7 Community Leader and Leader for Learning Technologies and Platforms at Northern Beaches Christian School
Master of Business Administration, 2017–2019
2021
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2014-18
2018–20
2019–19
2019–present
2019
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Milestones
Ted Talk in collaboration with key media
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Ted Talk in collaboration with key media
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
Ted Talk in collaboration with key media
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
Ted Talk in collaboration with key media
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2014-18
2018–20
2019–19
2019–present
2022
Read on
Special Report
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Bio
Milestones
2022
2019–present
2019–19
2018–20
2014–18
2019–present
Insurance Business Magazine | Key Media
Head of Asia Pacific, Liberty Global Transaction Solutions
2019–present
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2019–present
Human Resources Magazine | key media
2019–22: Co-Founder and Business Operations at Mitti Insurance
2019–present: Co-Founder and Head of Sales & Underwriting at Mitti Insurance
2021: Insurance Business Young Gun, Australian Insurance Industry Awards 2021 Finalist (Insurtech of the Year)
Issued by ANZIF in September 2021, Australian Insurance Industry Awards 2021 Winner (Insurtech Start-Up of the Year) Issued by ANZIF in August 2022
2019–present
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2019–19
Human Resources Magazine | key media
National Relationship Manager at QBE Insurance
2019–19
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2018–20
Human Resources Magazine | key media
Project Coordinator at QBE Insurance
2018–20
1997
2014-18
human resources | key media
Assistant Business Relationship Manager at QBE Insurance
2014-18
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Milestones
2019
Insurance Business Magazine | Key Media
2022
Excellence awardee – Independent Mortgage Adviser of the Year category at the New Zealand Mortgage Awards
2022
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2022
2020–present
Insurance Business Magazine | Key Media
Deputy Principal at Australian Christian College - Southlands
Doctor of Education
2020–present
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2021
Launched his own business,
Ascend Financial Services
2022
2022
Insurance Business Magazine | Key Media
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2021
Launched his own business,
Ascend Financial Services
2022
“I strongly believe in working smarter, not harder. I think it’s one of the keys to living a great life, and I want to share that with as many people as possible”
Kelvin Rampersad,
Carte Wealth Management
2014–18
2018–20
2019–19
2019–present
2018–present
Aug 2022
Assistant Business Relationship Manager at QBE Insurance
2014–
18
Project Coordinator at QBE Insurance
2018–
20
National Relationship Manager at QBE Insurance
2019–
19
2019–22: Co-Founder and Business Operations at Mitti Insurance
2019–present: Co-Founder and Head of Sales & Underwriting at Mitti Insurance
2021: Insurance Business Young Gun, Australian Insurance Industry Awards
2021 Finalist (Insurtech of the Year) Issued by ANZIF in September 2021, Australian Insurance Industry Awards 2021 Winner (Insurtech Start-Up of the Year) Issued by ANZIF in August 2022
2019–
present
Vice President, Global Talent Acquisition, Immigration and Mobility
2021: DEI Champion awardee at the National Diversity & Leadership Conference, USA
2021 and 2022: HR Excellence Awards, Talent Acquisition, Gold
2021 and 2022: HR Excellence Awards, Women Empowerment Strategy, Silver
2022: HR Excellence Awards Talent Mobility, Gold
2022: HR Excellence Awards, DEI, Bronze
2022: HR Excellence Awards, Employee Branding, Silver
2020,2021,2022: Great Place to Work: Best Place to work for medium/large organization in Singapore and Asia
2018–
present
Suncorp Bank’s turnaround times are the lowest they have ever been. The lender becomes Australia’s first certified carbon neutral bank for both its operation and transaction services
Aug 2022
Milestones
2018–2019
1997–2001
2001–2010
2010–2018
2018–present
Assistant Business Relationship Manager at QBE Insurance
2014–
18
Manager, Financial Planning, Finance
1997–
2001
2001–2004: Senior Manager, Learning & Development, Organization Effectiveness and Knowledge Management
2004–2010: Director, HR Business Partnering, Center of Excellence and Operation
2001–
2010
Senior Director, Asia HR Operations, Shared Services and M&A Asia Lead
2010–
2018
Vice President, Global Talent Acquisition, Immigration and Mobility
2021: DEI Champion awardee at the National Diversity & Leadership Conference, USA
2021 and 2022: HR Excellence Awards, Talent Acquisition, Gold
2021 and 2022: HR Excellence Awards, Women Empowerment Strategy, Silver
2022: HR Excellence Awards Talent Mobility, Gold
2022: HR Excellence Awards, DEI, Bronze
2022: HR Excellence Awards, Employee Branding, Silver
2020,2021,2022: Great Place to Work: Best Place to work for medium/large organization in Singapore and Asia
2018–
present
Milestones
1994–
1997
1997–
2001
2001–
2010
2010–
2018
2018–
present
1993–1994: Engineer/Senior Engineer
1995–1997: Manager, Industrial Engineering & Strategic Planning
1994–
1997
Manager, Financial Planning, Finance
1997–
2001
2001–2004: Senior Manager, Learning & Development, Organization Effectiveness and Knowledge Management
2004–2010: Director, HR Business Partnering, Center of Excellence and Operation
2001–
2010
Senior Director, Asia HR Operations, Shared Services and M&A Asia Lead
2010–
2018
Vice President, Global Talent Acquisition, Immigration and Mobility
2021: DEI Champion awardee at the National Diversity & Leadership Conference, USA
2021 and 2022: HR Excellence Awards, Talent Acquisition, Gold
2021 and 2022: HR Excellence Awards, Women Empowerment Strategy, Silver
2022: HR Excellence Awards Talent Mobility, Gold
2022: HR Excellence Awards, DEI, Bronze
2022: HR Excellence Awards, Employee Branding, Silver
2020,2021,2022: Great Place to Work: Best Place to work for medium/large organization in Singapore and Asia
2018–
present
Milestones