Headquarters:
Sydney
Year founded:
1914
Number of employees:
6,000+
Phone:
13 1000
Contact:
allianz.com.au/contact-us.html
Website:
allianz.com.au
LinkedIn:
linkedin.com/company/allianz-australia-limited
“We put our customers at the centre of our business, responding to brokers in a proactive and timely manner and working with the customer to understand their unique risk profile and tailor appropriate solutions”
Erica Kofie, QBE
Richard Feledy
Managing Director
Vicky Drakousis
Chief People and Culture Officer
Brendan Dunne
Chief Customer and Operations Officer
Leadership
Richard Feledy joined Allianz in 2001 and has over 30 years of experience in the insurance industry. He was appointed Managing Director in 2018 and is responsible for the overall performance of the Allianz Australia Group of companies in Australia. As a member of the Champions of Change Coalition, he is committed to gender equity and diversity.
Managing Director
Richard Feledy
Vicky Drakousis joined Allianz in April 2019 as Chief People and Culture Officer. In this role, she oversees the People and Culture division and everything relating to our employees, including performance and reward, workplace health and safety, learning and development, and communications.
Chief People and Culture Officer
Vicky Drakousis
Brendan Dunne is Allianz Australia’s Chief Customer and Operations Officer. He is responsible for delivering the company’s target customer and partner experience across its claims, customer, and partner services.
Chief Customer and Operations Officer
Brendan Dunne
“We put our customers at the centre of our business, responding to brokers in a proactive and timely manner and working with the customer to understand their unique risk profile and tailor appropriate solutions”
Erica Kofie, QBE
“We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations”
Erica Kofie, QBE
Leadership
“We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations”
Erica Kofie, QBE
“We put our customers at the centre of our business, responding to brokers in a proactive and timely manner and working with the customer to understand their unique risk profile and tailor appropriate solutions”
Erica Kofie, QBE
Leadership
Nathan Fink
Chief Financial Officer
Nathan Fink has held various senior managerial positions since joining Allianz in 2012. As CFO of Allianz Australia, he oversees the finance operations. This includes treasury operations and accounts payable, investment management, planning, actuarial analysis and capital modelling, statutory and management reporting, taxation, and financial control.
Chief Financial Officer
Nathan Fink
Shez Ford
Chief General Manager, Consumer
Shez Ford has over 30 years of leadership experience in consulting and the financial services industry. Currently serving as Chief General Manager of the Consumer division at Allianz Australia, she leads transformative initiatives and ensures exceptional customer experiences across the company’s distribution channels and the Consumer division’s Centres of Excellence.
Chief General Manager, Consumer
Shez Ford
Allianz Australia has been securing the future of our customers in Australia since 1914. We deliver a wide range of personal and commercial insurance products and services to more than four million policyholders. We also provide support for workers’ compensation insurance to around 25% of the top 200 ASX companies, making us one of the leading workers’ compensation insurers in Australia.
Allianz Australia Limited is a wholly owned subsidiary of the worldwide Allianz Group, one of the world’s leading insurers and asset managers with corporate customers in more than 70 countries. Allianz customers benefit from a broad range of personal and corporate insurance services, ranging from property, life, and health insurance to assistance services, credit insurance and global business insurance.
Thanks to our systematic integration of ecological and social criteria in our business processes and investment decisions, we are among the leaders in the insurance industry in the Dow Jones Sustainability Index.
“We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations”
Erica Kofie, QBE
Christopher Iwanowski
Chief Transformation Officer
Phuong Ly
Chief General Manager, Commercial
Julie Mitchell
Chief General Manager, Personal Injury
Simon Williams
Chief Strategy & Distribution Officer, Arch Insurance International
and Active Underwriter, Syndicate 1955
Christopher Iwanowski has experience in large-scale project management and process engineering. He works closely with the Allianz Group in leading and ensuring the seamless execution of the company’s Technology Transformation Program, which is the foundation of other initiatives for its customers and employees.
Chief Transformation Officer
Christopher Iwanowski
As Chief General Manager of the Commercial division, Phuong Ly is responsible for the development and execution of the division’s strategic plans, with the primary purpose of meeting the needs of commercial customers via brokers, underwriting agencies, and Hunter Premium Funding.
Chief General Manager, Commercial
Phuong Ly
As Chief General Manager of the Personal Injury division, Julie Mitchell is responsible for strategy across the entire division, which operates across multiple jurisdictions to provide workers’ compensation, compulsory third party (CTP), life, consumer credit insurance (CCI) and National Disability Insurance Scheme (NDIS) services to Australians.
Chief General Manager, Personal Injury
Julie Mitchell
Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.
Partner
Kimi Shah
Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.
Partner
Kimi Shah
Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.
Partner
Kimi Shah
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Brokers’ Pick – Professional liability
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BDM support
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BDM support
BDM support
Medal
Overall service level
Broker communication, training and development
BDM support
Turnaround time – claims
Broker's Pick – Personal Accident and Illness Insurance
Brokers’ Pick – Professional liability
Small business
Medal
Overall service level
Broker communication, training and development
BDM support
Turnaround time – claims
Broker's Pick – Personal Accident and Illness Insurance
Brokers’ Pick – Professional liability
Small business