Profile
“No matter how many clients I have, I make sure to call each one personally every quarter. It’s a chance to not only update them on their portfolio, but also check on how they’re doing personally”
Kelvin Rampersad,
Carte Wealth Management
Michael Charalambous began his workers’ compensation career with Gallagher Bassett in 2017 as a claims processor, quickly advancing to senior case manager due to his commitment and expertise. In 2018, he transitioned to DXC, where he excelled in roles ranging from case manager to return to work specialist, ultimately leading injury management initiatives across diverse corporate environments, from large corporations to small and medium-sized employers.
Seeking broader experience, Charalambous moved into a leadership role with Comcare, where he gained in-depth knowledge of federal schemes and developed his skills working with prominent government bodies. Returning to Gallagher Bassett as a team manager, he now leads the team responsible for supporting the largest government employer, overseeing 15 direct reports in a team that has grown to 16 members under his guidance.
Charalambous’ leadership has resulted in a marked improvement in team performance across all key metrics and reduced attrition, thanks to his focus on building a strong, inclusive culture. Through consistent, relationship-focused management, he has fostered a robust partnership with the employer, solidifying his reputation as a high-impact leader in the workers’ compensation space.
Level 2, 333 Collins Street, Melbourne, Vic 3000
1300 975 609
michael_charalambous@gbtpa.com.au
https://www.linkedin.com/showcase/gallagher-bassett-services-pty-ltd
gallagherbassett.com/au
Michael Charalambous
Team Manager Overhead – Claims Victoria
Gallagher Bassett
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“I strongly believe in working smarter, not harder. I think it’s one of the keys to living a great life, and I want to share that with as many people as possible”
Kelvin Rampersad,
Carte Wealth Management
2017–2021
2021–2022
2023
Present
Present
Return to Work Specialist and Injury Management Advisor at DXC
2017–
2021
Senior Claims Manager at Comcare
2021–
2022
Gallagher Bassett – Emerging Leader of the Year Finalist
2023
Team Manager at Gallagher Bassett since 2022
WorkSafe Recognition of Excellence – Outstanding Contribution by a Team Finalist
Present
Claims Handler, Accident and Health at Arch Insurance Australia
Present
Suncorp Bank’s turnaround times are the lowest they have ever been. The lender becomes Australia’s first certified carbon neutral bank for both its operation and transaction services
Aug 2022
Milestones
Milestones
ELITE WOMEN 2024 JUDGE