“I will continue to empower and encourage my staff to perform at their best as I have done for the last decade. I will continue to advocate for my clients, embracing new technology and being open to business and industry changes”
Dixon Insurance Services
Kellie D’arcy has worked in the insurance industry since 2007. During her time in the industry, she has worked with clients of all shapes and sizes, from small to medium businesses right through to large corporate accounts. In 2015, she knew the time was right to start her own brokerage; she joined Westcourt Insurance Brokers (now Community Broker Network) as an authorised representative.
D’arcy’s true passion lies in helping people. The insurance industry provides her with the perfect platform to assist individuals daily, and she thrives on it. She understands that every business is different and there is not one solution suitable for all. Everything she does for her clients is intelligently and strategically focused on maximising her clients’ protection against the risks and exposures their businesses face. D’arcy’s clients can rely on her and know that their livelihood is safely protected with the right level of cover, so they can sleep easily at night. She and her team always stand by their four core values: honesty, integrity, loyalty and passion.
D’arcy’s dedication and excellence have not gone unnoticed. She was a finalist for the Best Customer Service from an Individual Office award in 2020 and also a finalist for the Community Broker Network Authorised Broker of the Year in 2021.
PO Box 353, North Lakes, Qld 4509
07 3709 8888
Australian Elite Insurance Solutions
“To be able to give back to the community is rewarding and fulfilling. I am honoured to be in a position where I can raise funds for those less fortunate and in need”
Dixon Insurance Services
Began her insurance career as a broker assistant with Commercial & General Insurance Brokers and embarked on her journey as an insurance broker
Joined BJS Insurance Brokers as a broker assistant
Achieved Tier 1 certification in insurance broking and was promoted to the role of a commercial broker
Resigned from BJS Insurance Brokers
Started her own brokerage – Australian Elite Insurance Solutions
Became an authorised representative with Westcourt Insurance Brokers (now Community Broker Network)
2020: Finalist, IBA – Best Customer Service from an Individual Office
2021: Finalist, CBN – Authorised Broker of the Year
Assistant Vice President and Senior Broker at MJ Hall & Company since 2018
Suncorp Bank introduces Solar Home Bonus offer for customers who are choosing renewable energy for their homes
Month-on-month market share growth commences
Suncorp Bank wins the Canstar award for most outstanding value in investment loans
Suncorp Bank wins Money Magazine’s Bank of the Year and Business Bank of the Year awards for the fifth year in a row
Suncorp Bank’s turnaround times are the lowest they have ever been. The lender becomes Australia’s first certified carbon neutral bank for both its operation and transaction services
How does he distinguish himself among fellow brokers?
“I believe all brokers are working very hard in a difficult market,” he says. “However, I have demonstrated continued growth, advocacy and performance on my client’s behalf, which is now recognised [for 10 consecutive years] in the Elite Broker awards.”
In 1990, Dixon got started with FAI, working in claims and as a team leader. From the late 1990s up until 2003, he worked at FAI and Suncorp in underwriting and as an area manager at VACC, CGU (South East Queensland). From 2003 to 2012, he got into broking and eventually started Dixon Insurance in 2013. Since then, he’s accumulated numerous acccolades, including Elite Broker, Diversity and Equity, and Fast Broker awards.
During the pandemic, Dixon challenged insurers over the Quarantine Act application to insurance wordings. His argument was that the Quarantine Act does not apply as an exclusion, as the Biosecurity Act was invoked by the Morrison Government, and this was not a subsequent amendment to the Quarantine Act. The test case in the Appeals court was won for Dixon’s client with a unanimous five-judge verdict.
He remains focused on transport, manufacturing, motor trade, engineering and large farm clients.
What are his plans for the future?
On a business level, “more of the same. I will continue to empower and encourage my staff to perform at their best as I have done for the last decade. I will continue to advocate for my clients, embracing new technology and being open to business and industry changes.”
On a personal level, Dixon invests significant time, effort and funds, along with his GT3, to support many charities through his passion for motorsport. From participating in and sponsoring the Thunderbolt Run (which provides tens of thousands of dollars in support for Beyond Blue and Prostate Cancer), to organising and running the Track Knights for Amira charity night where 28 Exotic Supercars raised funds through passenger laps in wet conditions, Dixon states “this is our time to give back to the community and those in need. My friendships and association with those seeking to do the same, allows us to contribute to those less fortunate and raise funds and awareness”.
He adds: “To be able to give back to the community is rewarding and fulfilling. I am honoured to be in a position where I can raise funds for those less fortunate and in need.”