Profile
“I will continue to empower and encourage my staff to perform at their best as I have done for the last decade. I will continue to advocate for my clients, embracing new technology and being open to business and industry changes”
Ken Dixon,
Dixon Insurance Services
With almost 20 years of experience in the industry, Zoe Evans is a dedicated and customer-focused principal insurance broker with a passion for providing exceptional service. She understands the complexities of insurance policies and the importance of tailoring coverage to meet the individual needs of her clients. She takes pride in her ability to listen attentively to clients, ensuring a full understanding of specific requirements so the most appropriate and suitable coverage options can be arranged on their behalf.
Evans takes a proactive approach, assisting clients throughout the entire insurance process, and is always available to answer questions and offer support. This commitment has allowed her to develop strong relationships, and she has now become a trusted and reliable adviser to many.
Evans is a firm believer that training and education are crucial for personal and professional growth in order to stay competitive and relevant and to adapt to the ever-changing demands of the modern world. She is a specialist in various industry groups, such as commercial and residential strata, the hospitality and motor trade sectors, as well as the community legal sector, and has built a solid portfolio based in these areas.
Evans has also been asked to deliver insurance education speeches at various industry conferences based on her knowledge, understanding and interest in specific areas.
Level 1, 59 Wentworth Ave, Kingston, ACT 2604
04 1813 7738
zoe.evans@ajg.com.au
linkedin.com/in/zoe-evans-90585636
ajg.com.au
Zoe Evans
Principal Broker
Gallagher
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Bio
Milestones
Profile
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Bio
Milestones
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Special Report
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Bio
Milestones
“To be able to give back to the community is rewarding and fulfilling. I am honoured to be in a position where I can raise funds for those less fortunate and in need”
Ken Dixon,
Dixon Insurance Services
2005–2006
2006–2011
2011–2017
2018–2020
Present
Workers Compensation Claims Officer at GIO
2005–
2006
2006–2008: Underwriter at Zurich Australia
2008–2011: Account Broker at Aon Risk Services
2006–
2011
2011–2013: Account Executive at Allinsure
2016: International Young Gun
2017: Power of Gallagher – a global event bringing together more than 2,000 colleagues to celebrate the work Gallagher is undertaking to support client success. Invitation selected by the Australian Chief Executive
2017: Insurance Business Article –Top 50 insurance professionals under 35
2017: Insurance Business Awards - Young Gun category finalist
2011–
2017
2018 - Gallagher Canberra – Awarded the Client Services Standard award for 9 out of 12 months. This is awarded to the broker who meets the most client service benchmarks such as debtor days, processing days, NAS score, Compliance grade for the month
2018 Gallagher Australia Excellence Award for Individual Growth – awarded for the highest achieving personal growth within Australia
2018 - Gallagher Global – Top Producer for Australia – awarded for being the individual with highest percentage and dollar growth
2018 - The Academy – inaugural event sponsored by the Chief Executive (Australian Broking) to recognise mindset, ambition and contribution to growth.
2019 - President’s Club – an invitation-only event awarded to high achievers in each Gallagher region, hosted in Chicago
2019 – Gallagher Sales person of the Year
2019 – Winner – Insurance Business Award International Young Gun
2020 – Insurance Business - Top Ten Elite Broker
2018–
2020
Principal Broker at Gallagher since 2013
2023 - Power of Gallagher
Present
Assistant Vice President and Senior Broker at MJ Hall & Company since 2018
Present
Milestones
Aug 2022
Milestones
Sept 2021
Feb 2022
Apr 2022
Jul 2022
Aug
2022
Suncorp Bank introduces Solar Home Bonus offer for customers who are choosing renewable energy for their homes
Sept 2021
Month-on-month market share growth commences
Feb 2022
Suncorp Bank wins the Canstar award for most outstanding value in investment loans
Apr 2022
Suncorp Bank wins Money Magazine’s Bank of the Year and Business Bank of the Year awards for the fifth year in a row
Jul 2022
Suncorp Bank’s turnaround times are the lowest they have ever been. The lender becomes Australia’s first certified carbon neutral bank for both its operation and transaction services
Aug 2022
Milestones
How does he distinguish himself among fellow brokers?
“I believe all brokers are working very hard in a difficult market,” he says. “However, I have demonstrated continued growth, advocacy and performance on my client’s behalf, which is now recognised [for 10 consecutive years] in the Elite Broker awards.”
In 1990, Dixon got started with FAI, working in claims and as a team leader. From the late 1990s up until 2003, he worked at FAI and Suncorp in underwriting and as an area manager at VACC, CGU (South East Queensland). From 2003 to 2012, he got into broking and eventually started Dixon Insurance in 2013. Since then, he’s accumulated numerous acccolades, including Elite Broker, Diversity and Equity, and Fast Broker awards.
During the pandemic, Dixon challenged insurers over the Quarantine Act application to insurance wordings. His argument was that the Quarantine Act does not apply as an exclusion, as the Biosecurity Act was invoked by the Morrison Government, and this was not a subsequent amendment to the Quarantine Act. The test case in the Appeals court was won for Dixon’s client with a unanimous five-judge verdict.
He remains focused on transport, manufacturing, motor trade, engineering and large farm clients.
What are his plans for the future?
On a business level, “more of the same. I will continue to empower and encourage my staff to perform at their best as I have done for the last decade. I will continue to advocate for my clients, embracing new technology and being open to business and industry changes.”
On a personal level, Dixon invests significant time, effort and funds, along with his GT3, to support many charities through his passion for motorsport. From participating in and sponsoring the Thunderbolt Run (which provides tens of thousands of dollars in support for Beyond Blue and Prostate Cancer), to organising and running the Track Knights for Amira charity night where 28 Exotic Supercars raised funds through passenger laps in wet conditions, Dixon states “this is our time to give back to the community and those in need. My friendships and association with those seeking to do the same, allows us to contribute to those less fortunate and raise funds and awareness”.
He adds: “To be able to give back to the community is rewarding and fulfilling. I am honoured to be in a position where I can raise funds for those less fortunate and in need.”
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