Headquarters:

118-4910 50 Avenue Cold Lake, AB T9M 0G1

Year founded:

2019

Number of employees:

Phone:

780 594 1522

Email:

pleniuk@excelrisk.ca

Website:

excelrisk.ca/lake-city-insurance

LinkedIn:

linkedin.com/company/westlandinsurance

“What drives our success is our results-driven people. Capable, entrepreneurial Rohitians are the driving force behind our growth”,

Masa Idelbi, Manager - Human Resources

Pamela Leniuk

Owner and Partner

Allan Copping

Chief Financial Officer

Keri Fraser

Chief People Officer

Leadership

Pamela Leniuk has been involved in the insurance industry for over 25 years in both Saskatchewan and Alberta. She has experience in personal lines, farm and commercial insurance, including over 10 years in brokerage management. The choice to open her own brokerage was an easy one, as she knew that if you provide exceptional customer service and have a sound business model, you can build a book of clients that grows with your business. Providing service to the brokerage’s client base has resulted in her business growing in the best way possible, through referrals. Leniuk and her staff work hard each day to ensure that their clients’ needs are met and that they meet and exceed their service expectations while providing complete coverage for their insurance needs.

Owner and Partner

Pamela Leniuk

Allan Copping, CFO, is a Chartered Professional Accountant with over 30 years of experience in public accounting, real estate investment, management and development. He is responsible for accounting, treasury management, planning and forecasting, tax, M&A support, finance and reporting. Copping is excited to be part of the rapidly growing and respected Westland brand and is looking forward to working collaboratively to improve its business and make Westland Canada’s leading insurance broker.

Chief Financial Officer

Allan Copping

Keri Fraser, CPO, is responsible for all people-related aspects of Westland. She develops and oversees programs that ensure the company attracts, develops and engages its talented employees. Fraser, a Certified Professional in Human Resources, brings over 20 years of experience in high-growth organizations. She values Westland’s kind and entrepreneurial culture. She is excited about implementing new, innovative technologies to support great employee experiences, satisfaction and engagement.

Chief People Officer

Keri Fraser

“What drives our success is our results-driven people. Capable, entrepreneurial Rohitians are the driving force behind our growth”,

Masa Idelbi, Manager - Human Resources

“We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations”

Erica Kofie, QBE

Leadership

“We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations”

Erica Kofie, QBE

“What drives our success is our results-driven people. Capable, entrepreneurial Rohitians are the driving force behind our growth”,

Masa Idelbi, Manager - Human Resources

Leadership

Milan Zivkovic

Chief Information Officer

As CIO, Milan Zivkovic leads the information technology department at Westland Insurance. He joined Westland as interim CIO in December 2022 and was selected as the permanent CIO in spring 2023. He has extensive experience as a CIO and has led large IT teams through technology transformations. Zivkovic’s previous roles include CIO at Impark and the Vancouver Airport Authority. He is looking forward to continuing to provide his expertise in leading transformational IT projects at Westland.

Chief Information Officer

Milan Zivkovic

Donna Barclay

Executive Vice President, Commercial and Specialty

As EVP of commercial and specialty, Donna Barclay oversees the national commercial strategy, Westland MyGroup, and Group Benefits for Westland. She brings over 30 years of executive and underwriting leadership to Westland. She began her insurance career in The Continental’s underwriter training program and most recently served as president and COO of The Guarantee Company of North America. Barclay appreciates Westland’s family roots, entrepreneurial spirit, values, track record and clarity of vision.

Executive Vice President, Commercial and Specialty

Donna Barclay

Lake City Insurance’s corporate vision is to provide exceptional customer service and to maintain and serve its clients with integrity. The brokerage partners with insurance companies that can provide quality products and services, so it can maintain its customer service standards. It builds relationships, which, over time, build its brokerage so it can be successful and remain in the community for the long term. Lake City Insurance believes in investing in its staff and promoting education so its brokers can provide expert advice and complete portfolio satisfaction. The brokerage is involved in the community that it serves, as building relationships with clients requires one to be involved and knowledgeable about the community.

“We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations”

Erica Kofie, QBE

Tim Mackie

Executive Vice President, Distribution

Don Thompson

Executive Vice President, Insurance

Jason Wubs

Vice Chair and Head of M&A and Strategic Initiatives

Simon Williams

Chief Strategy & Distribution Officer, Arch Insurance International and Active Underwriter, Syndicate 1955

As EVP of distribution, Tim Mackie oversees Westland’s national personal lines strategy, retail operations, and sales and marketing. He holds an executive MBA from Queens University and is a Certified Insurance Professional. With active involvement in his own community, Mackie appreciates the value that Westland places on its clients, employees and broader community. He is excited about the company’s growth plans and the benefits that will accrue as Westland implements new and improved technologies.

Executive Vice President, Distribution

Tim Mackie

As EVP of insurance, Don Thompson oversees Westland’s digital brokerages, Zipsure and Nuera, claims, accounting operations, in-house insurance programs, underwriting and Guardian Risk Managers. A Certified Public Accountant, he has over 30 years of insurance company leadership and growth strategy experience. He appreciates the humble, family-oriented and collaborative culture at Westland, and he is excited about extending its organizational culture and expertise nationally across Canada.

Executive Vice President, Insurance

Don Thompson

As head of M&A and strategic initiatives, Jason Wubs holds a key role at Westland Insurance. He is responsible for overseeing the development and implementation of the company’s long-term strategies, including plans to expand across Canada. Wubs holds an MBA from Simon Fraser University and brings over 30 years of business leadership and insurance expertise to his position. He previously served as CEO of Westland for 15 years, during which time the organization grew significantly. He has also been an instrumental figure in fostering an inclusive workplace culture that values the diversity and equity of both its employees and clients. With his extensive experience and strategic vision, Wubs and the senior leadership team help drive Westland’s continued growth and success as they work to become Canada’s favourite insurance broker.

Vice Chair and Head of M&A and Strategic Initiatives

Jason Wubs

Kimi Shah leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic, and tailored to each situation.

Partner

Kimi Shah

Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.

Partner

Kimi Shah

Partner

Kimi Shah

“Despite the challenging claims environment, QBE’s coverage and risk appetite have remained consistent. Brokers and customers know and understand our risk appetite and the cover we offer, providing them with certainty for the future,” says Erica Kofie, head of cyber proposition. “We put our customers at the centre of our business, responding to brokers in a proactive and timely manner and working with the customer to understand their unique risk profile and tailor appropriate solutions.” Kofie adds, “Through 2022, QBE successfully delivered significant growth in the cyber sector, reflecting the depth and strength of our team. We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations.”

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Overall service level

Broker communication, training and development

BDM support

Turnaround time – claims

Broker's Pick – Personal Accident and Illness Insurance

Brokers’ Pick – Professional liability

Small business

Medal

Overall service level

Broker communication, training and development

BDM support

Turnaround time – claims

Broker's Pick – Personal Accident and Illness Insurance

Brokers’ Pick – Professional liability

Small business

We welcome those from a variety of backgrounds to help strengthen our Nation, and your career. With a wide range of opportunities, a rich heritage, strong core values, and extraordinary benefits, you’ll find a place to forge a career and be a force for positive change. When you work for the Choctaw Nation, you’re seen as a member of a family. We constantly strive to improve the health and happiness of our Choctaw associate family and their dependents through our exceptional benefits and resources, which include access to employee health clinics (these function like free urgent care clinics), 12 Choctaw Nation Wellness Centers, a tuition reimbursement program, and a 401(k) retirement plan with employer match.