Headquarters:
9850 King George Blvd, #1500, Surrey, BC V3T 4Y3
Year founded:
1980
Number of employees:
2,500
Phone:
(604) 543 7788
Email:
mediaenquiry@westlandinsurance.ca
Website:
westlandinsurance.ca
LinkedIn:
linkedin.com/company/westlandinsurance
“What drives our success is our results-driven people. Capable, entrepreneurial Rohitians are the driving force behind our growth”,
Masa Idelbi,
Manager - Human Resources
Jamie Lyons
President and Chief Executive Officer
Allan Copping
Chief Financial Officer
Keri Fraser
Chief People Officer
Leadership
As CEO, Jamie Lyons oversees Westland’s vision and strategy. Formerly president and COO at Westland and holding an MBA from the University of Western Ontario, he brings a wealth of insurance and industry knowledge to the company. Prior to joining Westland in 2016, he was a reinsurance broker and executive; he spent 13 years with Guy Carpenter & Company (part of Marsh McLennan Companies) in Toronto, New York and London. Lyons values Westland’s entrepreneurial, family-oriented culture and its passionate and committed employees. He is excited about delivering a best-in-class customer experience and developing Westland as a leading Canadian broker with a national presence.
President and Chief Executive Officer
Jamie Lyons
Allan Copping, CFO, is a Chartered Professional Accountant with over 30 years of experience in public accounting, real estate investment, management and development. He is responsible for accounting, treasury management, planning and forecasting, tax, M&A support, finance and reporting. Copping is excited to be part of the rapidly growing and respected Westland brand and is looking forward to working collaboratively to improve its business and make Westland Canada’s leading insurance broker.
Chief Financial Officer
Allan Copping
Keri Fraser, CPO, is responsible for all people-related aspects of Westland. She develops and oversees programs that ensure the company attracts, develops and engages its talented employees. Fraser, a Certified Professional in Human Resources, brings over 20 years of experience in high-growth organizations. She values Westland’s kind and entrepreneurial culture. She is excited about implementing new, innovative technologies to support great employee experiences, satisfaction and engagement.
Chief People Officer
Keri Fraser
“What drives our success is our results-driven people. Capable, entrepreneurial Rohitians are the driving force behind our growth”,
Masa Idelbi,
Manager - Human Resources
“We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations”
Erica Kofie, QBE
Leadership
“We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations”
Erica Kofie, QBE
“What drives our success is our results-driven people. Capable, entrepreneurial Rohitians are the driving force behind our growth”,
Masa Idelbi, Manager - Human Resources
Leadership
Milan Zivkovic
Chief Information Officer
As CIO, Milan Zivkovic leads the information technology department at Westland Insurance. He joined Westland as interim CIO in December 2022 and was selected as the permanent CIO in spring 2023. He has extensive experience as a CIO and has led large IT teams through technology transformations. Zivkovic’s previous roles include CIO at Impark and the Vancouver Airport Authority. He is looking forward to continuing to provide his expertise in leading transformational IT projects at Westland.
Chief Information Officer
Milan Zivkovic
Donna Barclay
Executive Vice President, Commercial and Specialty
As EVP of commercial and specialty, Donna Barclay oversees the national commercial strategy, Westland MyGroup, and Group Benefits for Westland. She brings over 30 years of executive and underwriting leadership to Westland. She began her insurance career in The Continental’s underwriter training program and most recently served as president and COO of The Guarantee Company of North America. Barclay appreciates Westland’s family roots, entrepreneurial spirit, values, track record and clarity of vision.
Executive Vice President, Commercial and Specialty
Donna Barclay
Westland Insurance is one of the largest and fastest-growing independent insurance brokers in Canada. Trading over $3 billion of premium, it continues to expand coast to coast. Its brokers provide expertise and advisory-based services across commercial, personal, employee benefits, farm and specialty insurance segments. Since its founding in 1980, Westland has remained committed to supporting its clients, industry partners and local communities.
“We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations”
Erica Kofie, QBE
Tim Mackie
Executive Vice President, Distribution
Don Thompson
Executive Vice President, Insurance
Jason Wubs
Vice Chair and Head of M&A and Strategic Initiatives
Simon Williams
Chief Strategy & Distribution Officer, Arch Insurance International
and Active Underwriter, Syndicate 1955
As EVP of distribution, Tim Mackie oversees Westland’s national personal lines strategy, retail operations, and sales and marketing. He holds an executive MBA from Queens University and is a Certified Insurance Professional. With active involvement in his own community, Mackie appreciates the value that Westland places on its clients, employees and broader community. He is excited about the company’s growth plans and the benefits that will accrue as Westland implements new and improved technologies.
Executive Vice President, Distribution
Tim Mackie
As EVP of insurance, Don Thompson oversees Westland’s digital brokerages, Zipsure and Nuera, claims, accounting operations, in-house insurance programs, underwriting and Guardian Risk Managers. A Certified Public Accountant, he has over 30 years of insurance company leadership and growth strategy experience. He appreciates the humble, family-oriented and collaborative culture at Westland, and he is excited about extending its organizational culture and expertise nationally across Canada.
Executive Vice President, Insurance
Don Thompson
As head of M&A and strategic initiatives, Jason Wubs holds a key role at Westland Insurance. He is responsible for overseeing the development and implementation of the company’s long-term strategies, including plans to expand across Canada. Wubs holds an MBA from Simon Fraser University and brings over 30 years of business leadership and insurance expertise to his position. He previously served as CEO of Westland for 15 years, during which time the organization grew significantly. He has also been an instrumental figure in fostering an inclusive workplace culture that values the diversity and equity of both its employees and clients. With his extensive experience and strategic vision, Wubs and the senior leadership team help drive Westland’s continued growth and success as they work to become Canada’s favourite insurance broker.
Vice Chair and Head of M&A and Strategic Initiatives
Jason Wubs
Kimi Shah leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic, and tailored to each situation.
Partner
Kimi Shah
Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.
Partner
Kimi Shah
Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.
Partner
Kimi Shah
“Despite the challenging claims environment, QBE’s coverage and risk appetite have remained consistent. Brokers and customers know and understand our risk appetite and the cover we offer, providing them with certainty for the future,” says Erica Kofie, head of cyber proposition. “We put our customers at the centre of our business, responding to brokers in a proactive and timely manner and working with the customer to understand their unique risk profile and tailor appropriate solutions.”
Kofie adds, “Through 2022, QBE successfully delivered significant growth in the cyber sector, reflecting the depth and strength of our team. We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations.”
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Overall service level
Broker communication, training and development
BDM support
Turnaround time – claims
Broker's Pick – Personal Accident and Illness Insurance
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Small business
Medal
Overall service level
Broker communication, training and development
BDM support
Turnaround time – claims
Broker's Pick – Personal Accident and Illness Insurance
Brokers’ Pick – Professional liability
Small business
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We constantly strive to improve the health and happiness of our Choctaw associate family and their dependents through our exceptional benefits and resources, which include access to employee health clinics (these function like free urgent care clinics), 12 Choctaw Nation Wellness Centers, a tuition reimbursement program, and a 401(k) retirement plan with employer match.