Headquarters:

105 Adelaide Street West, Suite 700, Toronto, ON M5H 1P9

Year founded:

2002

Number of employees:

Around 25

Phone:

1 855 620 6262

Email:

info@nbfc.com

Website:

northbridgeinsurance.ca

LinkedIn:

linkedin.com/company/northbridge-insurance

“We prioritise embracing cutting-edge technologies, creative problem solving and continuous improvement to enhance our premium funding solutions and provide exceptional value to our clients”

Brett Bastow, IQumulate Premium FundinG

Ivan Verescuk

Chief Executive Officer and Managing Director

Emily Walker

Head of Strata and Development

Shaun O’Brien

Head of Underwriting

Leadership

Barry Chobotar is a graduate of Laurentian University and Osgoode Hall Law School. He was called to the bar in 2002 and, prior to joining Henderson Structured Settlements LP, practiced in the field of Civil Litigation, specifically in the areas of personal injury and insurance defence matters. In 2011, he received the designation of Certified Structured Settlement Consultant. Chobotar has notable trial experience in the personal injury field as junior counsel on two of the largest known personal injury verdicts in Canadian history. He has written articles and presented to lawyers, insurer representatives, and health and insurance professionals across Canada on issues concerning structured settlements and personal injury law.

Managing Partner

Barry Chobotar

Jessica Vickerman obtained her BA (Hons) in Political Science and Communication Studies from Wilfrid Laurier University, where she graduated with distinction, and her LLB from Western University, where she was the recipient of the Dean of Law scholarship. She was called to the Ontario Bar in 2009. Prior to joining Henderson Structured Settlements LP, Vickerman spent a decade in private practice as a civil litigator in a full-service firm with a specific focus on the areas of insurance defence, personal injury, and professional negligence. She has acted for both plaintiffs and insurers in all manner of tort and accident benefit claims. She has also written and presented extensively on the topic of structured settlements.

Partner

Jessica Vickerman

Michael Long is a graduate of the University of Guelph and shortly after graduating, began his career with Henderson Structured Settlements in 2002. In over 21 years with Henderson, he has held the positions of analyst, brokerage manager, and most recently, partner.

Partner

Michael Long

BRETT BASTOW, IQUMULATE PREMIUM FUNDINGs

Leadership

Rex Oakman

Head of Operations and Risk

For over 20 years, as a chartered accountant, Ghafur Barchia has specialised in scaling up and succession for family businesses, multinationals and private wealth clients working in industry as well as Big 4, mid-tier and boutique advisory firms. His approach brings clarity to addressing a broad range of strategic issues relating to scaling up through mergers and acquisitions, international tax treaty impact on cross-border activities, capital raising support, strategy design and finance function effectiveness. From a succession perspective, his industry experience provides a systematic framework for architecting tax-effective structures, asset protection, facilitating governance, designing ESOPs and advising on divestment transactions.

Chairman

Ghafur Barchia

Andrew Mitchell

Manager – NSW

Helen Johnson leads the PwC Legal tax practice and the New Zealand international tax team. She advises clients on all aspects of New Zealand tax, with focus areas including cross-border and domestic property and infrastructure investment, tax rulings and disputes, structuring and capital raising. Her clients include corporate groups, managed funds and high-net-worth family groups. She is also interested in tax policy. Johnson is a member of the New Zealand Law Society's Tax Law Committee and regularly presents at industry seminars. She previously worked at top-tier law firms in New Zealand and London.

Partner – Tax Advisory

Helen Johnson

Stevens & Associates Lawyers is a leading and trusted employment law firm based in Sydney known for delivering high-quality legal expertise in the area of employment law and industrial relations across Australia, alongside a proven track record of effectively and swiftly resolving a variety of workplace law issues. In the past year, the firm’s growth has been notable. It has: • experienced a 213% growth in the number of client matters, increasing from 149 client matters in the 2022 financial year to 390 client matters in the 2023 financial year • improved its online visibility, leading to over 50 online enquiries each month and a conversion rate of client leads of up to 40% • significantly expanded the breadth and type of matters that it advises on day to day, which has increased the firm’s skillsets, diversity and resilience • expanded its community outreach by collaborating with local Sydney venues for client seminars and continuing active participation in a Sydney small/family business group Stevens & Associates Lawyers has adapted to digital trends by implementing an effective strategy with SEO and web design, resulting in a structural shift that has seen increased representation of employees where the firm previously mainly advised employers. The firm’s recognition as a “Fast Firm” attests to its momentum in the employment law space.

“IQumulate is on a technology journey, and we’re just getting started”

Wayne Tower, IQumulate Premium Funding

Sandy Newton

Manager – QLD

Michael Prokopis

Manager – Southern Region

Jeffrey Valdivia

Manager – Commercial Strata

Pam Chhabra

Manager – Residential Strata

Chris Baldock leads the PwC Legal employment practice in New Zealand. Taking a highly commercial approach, his team helps employers navigate the nuances and challenges of New Zealand’s unique and evolving labour law regime. Baldock has worked with some of New Zealand’s largest organisations and advises on all manner of workplace legal issues, including statutory compliance, M&A people matters, workplace safety, disciplinary and performance issues, complex restructuring and change processes, Holidays Act compliance, collective bargaining and industrial action, and regulatory investigations and prosecutions. With a commercial litigation background, he has appeared regularly before the Employment Relations Authority and the courts.

Partner – Employment

Chris Baldock

Thierry Pascal has over 13 years of experience in business and corporate banking in various financial/credit analytical and relationship management roles with the NAB and CBA. After a career break to undertake postgraduate studies, he joined GE Capital as a senior risk analyst in premium funding in 2010. Following the divestment of the premium funding business to the Macquarie Group in 2015, he joined Macquarie Premium Funding and was promoted to credit risk manager, where he led the credit underwriting team. Following the re-branding to IQumulate Premium Funding, Pascal was recently promoted to head of credit and legal, a role that sees him manage the credit underwriting team as well as oversee IQumulate’s in-house legal function. Pascal holds undergraduate and postgraduate tertiary qualifications in accounting and law.

Head of Credit and Legal

Thierry Pascal

Cemal Akgul sees the head of risk and collections role as pivotal in guiding and influencing business decisions. He has more than 15 years of experience across financial and government services, most recently with the NDIS, where he was the leading consultant driving the Risk Management process’ nationwide. Prior to that, he served various roles at BMW Finance across the United States, Hong Kong, Germany and Australia. During Akgul’s tenure at BMW Finance, he predominately worked in risk management, guiding the organisation through seismic changes between 2016 and 2018. In his time prior, he was based out of New York, leading BMW Finance’s American subsidiary's market risk and data analytics teams between 2011 and 2016. Akgul values a balanced approach to business, encourages a positive work culture and is passionate about teaching and guiding the business and individuals at IQumulate.

Head of Risk and Collections

Cemal Akgul

Stephen McMillan first entered the financial services Industry when he joined GE Capital as a finance analyst in 2008, from which he progressed through roles working both onshore and offshore. From there, he moved into Pacific Premium Funding as a financial planning and analysis leader in 2012 and was a key resource in the evolution of the business, first with the successful sale to Macquarie Pacific Funding and then the following progression into IQumulate Premium Funding, where he is now the commercial manager. As commercial manager, McMillan leads a team that is responsible for commercial analysis and business support, identifying and reporting improvement initiatives, and the securitization and treasury functions of the business.

Commercial Manager

Stephen McMillan

One culmination of these efforts has been the real-world, needs-based IQEdge solution. A one-stop online quoting tool designed for both the Australian and New Zealand markets, IQEdge delivers quotes in under 60 seconds. Plus, the solution offers quote comparison and quote versioning capabilities, enabling users to review vital historical and financial data in a single page view. IQEdge can streamline and automate application processing, underwriting document verification and payment collection, cutting the need for manual labour and minimising processing errors. A digital “self-service” platform, IQEdge, reduces the need for customer and administrative support. Meanwhile, borrowers can access their accounts, make payments and manage their policies independently and through sales and support teams, which are always available for further assistance. “We’ve created a quality platform that simplifies the quoting process yet amplifies the customer experience,” says Gordon. “It’s a real game changer.” IQumulate offers an online digital quoting tool to clients. The best-in-market solution enables IQumulate to tailor funding offerings to brokers that align with their prefered distribution channel.

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Accident and sickness

Travel

Brokers’ Pick – Personal accident

Turnaround time – claims

BDM support

Broker communication, training and development

Overall service level

BDM support

Medals

Overall service level

Broker communication, training and development

BDM support

Turnaround time – claims

Broker's Pick

Travel

Accident and sickness

What does IQumulate have in mind for the future? “IQumulate is on a technology journey, and we’re just getting started,” says Wayne Tower, CEO. “Through continuous engagement with our clients, partners, marketplace and industry, we will listen to the needs as they arise and position our business to be agile and respond to changes as they occur. “Faster decision-making innovations such as AI-powered decision support systems can expedite the underwriting and approval process, leading to quicker responses to clients. This can improve client satisfaction and potentially attract more business, with the potential to allow IQumulate to capture a larger market share, whilst continuing to deliver service excellence to clients.” “As forward-thinkers with a digital and ‘do it better’ mindset, we collectively and proactively look to learn and improve on our customer experience for our clients, paving the way for successful business outcomes for our clients and our business in the coming years ahead. “We’re excited for the future and look forward to what’s on the horizon.”

https://iqumulate.com/

IQumulate invests in education and people, which are vital to attracting new business and talent to the company. “We have long tenures for several of our key staff, including some in leadership positions, and this sound working knowledge of our business, practices and industry provides great insights and a wealth of experience to offer our clients,” says Bastow. “Our new head of sales, Graeme Gordon, formerly manager for New Zealand, joins us in Australia to drive our sales strategy and lead our team to successful outcomes for our clients and our business. We look forward to great things ahead with Graeme as he continues to be active and present in the New Zealand market as well as building sound working relationships and new connections in Australia.” Clients can also expect a lot from working with IQumulate. “Through active engagement with our trusted broker network, IQumulate provides relevant information, education and training content,” says Graeme Gordon, head of sales. “Our clients can expect IQumulate to support their business in several ways, providing an understanding of what premium funding solutions are available and how IQumulate can spread the cost of insurance and help borrowers get the right level of insurance cover to free up their cash flow for other expenses or business growth opportunities. Premium funding is often considered a tool for those who simply cannot afford to pay their premiums in full. While this is certainly a significant driver for many, it is also successfully used by profitable companies who use premium funding to manage their cash flows more wisely or better manage their liquidity.”

What does IQumulate have in mind for the future? “IQumulate is on a technology journey, and we’re just getting started,” says Wayne Tower, CEO. “Through continuous engagement with our clients, partners, marketplace and industry, we will listen to the needs as they arise and position our business to be agile and respond to changes as they occur. “Faster decision-making innovations such as AI-powered decision support systems can expedite the underwriting and approval process, leading to quicker responses to clients. This can improve client satisfaction and potentially attract more business, creating a competitive advantage with the potential to allow IQumulate to command premium pricing or capture a larger market share. “As forward-thinkers with a digital and ‘do it better’ mindset, we collectively and proactively look to learn and improve on our customer experience for our clients, paving the way for successful business outcomes for our clients and our business in the coming years ahead. “We’re excited for the future and look forward to what’s on the horizon.”

Adam Basaldella

Manager – Claims

Product Manager

Claire Watson

Commercial Manager

Stephen McMillan

Claire Watson

Product Manager

Claire Watson

Product Manager

Claire Watson

What sets Northbridge apart? Specialized solutions: Northbridge recognizes that not all businesses are the same and that there are some enterprises that require special attention when it comes to their insurance needs. The company’s Specialty Risk group develops coverage for businesses with unique risks as part of a larger policy or as stand-alone coverage. Northbridge’s deep understanding of customers’ exposures allows the company to work closely with brokers to offer tailored solutions. This customized approach includes flexible coverage and limit options, plus a range of value-added services for greater peace of mind. Commercial expertise: Not only does Northbridge understand the industries it serves, but it has also built its business around them. This sector focus gives brokers a competitive edge, with underwriters specialized in a specific industry and its related exposures, in-house commercial claims experts, and a national network of risk services consultants who provide tailored loss prevention recommendations. Responsive service: From new business submissions to renewals, mid-term service requests, and claims, Northbridge delivers responsive broker service. The company has set high standards for its teams and provides clear points of contact to ensure requests are not only handled quickly but also with the best possible service.

top-in-class service fast response times competitive financing options annual re-marketing of policies to get the best deal hassle-free claims experience dynamic brokers eager to impress who do not take the business for granted

“Our brokers understand their clients’ business needs and pair them with the right product and appropriate level of cover for any foreseeable risk or contingency”

Cynthia Yap, Dynamic Insurance Services

“Our brokers are encouraged to ‘specialise’ in a market niche because it allows them to negotiate an insurance scheme with the underwriters for the most competitive insurance premiums”

Cynthia Yap, Dynamic Insurance Services

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Northbridge Insurance is a leading Canadian commercial insurer. Working closely with its broker partners and leveraging its in-depth industry expertise, the company helps businesses operate more safely so they can worry less about risks and focus on opportunities.

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the best mentorship and support for whatever stage of their business or clientele one of Australia’s most attractive commission rates

Ms Yap’s own experience drove her to devise a viable broker model and commission structure that can support many startup brokers with a fast-growing clientele. This allows for a greater number of authorised representatives who are incentivised to target particular industries to maximise economies of scale, while a robust IT and support system ensures that brokers can offer the best possible service 24/7. “Our clients never have to wait longer than two hours for a response, and our brokers are contactable over the weekends for urgent claims,” says Ms Yap. “Our brokers understand their clients’ business needs and pair them with the right product and appropriate level of cover for any foreseeable risk or contingency.” The firm has made extensive efforts to refine its offering, and in 2019, it commissioned a comprehensive competitor review of the broker network market and found several gaps in the support for smaller independent brokers. This resulted in a significant investment in IT infrastructure to onboard brokers from anywhere in Australia. The tiers in the commission structure were simplified to make it more attractive for the smaller independent brokers to join while providing them Steadfast member benefits.

Dynamic Insurance Services is also continuing to boost its growth with initiatives such as:

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a 12-month branding and marketing campaign investment in digital assets and content that can support the marketing efforts of brokers strengthening their stable specialised insurance schemes to offer even better value for money for clients

Ms Yap says, “We have a supportive work environment with an emphasis on mentorship and wellbeing. This is especially helpful for female insurance professionals, who often have to balance professional goals with family duties. We actively encourage brokers to break new ground by establishing market niches and insurance schemes that best leverage their experience and contacts.”

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Kevin Kinsella

Non-Executive Chairman

David Fisk

Chief Financial Officer

Anthony Porter

Head of Business Development

Glenda Robertson

Executive Assistant

Paul McConnell

Southern Region Manager – Accident and Health

Sam Porter

Senior Underwriter – Accident and Health

Danielle Anthony

Development Underwriter Southern Region – Accident and Health

Alana Mitchell

Assistant Underwriter – Accident and Health

Jackson Cabarrus

Underwriter – Accident and Health

Siobhan Cabarrus

Broker Relationship Manager – Accident and Health

David Porter

Managing Director