Profile
"West Oak’s success has come from always putting our clients’ best interests first and always finding ways to improve and add more value to them"
Andrew mcquiston,
west oak family office, wellington-altus private wealth
A senior portfolio underwriter at Unica Insurance since March 2019, Mark Morilla is best known for focusing on solutions. “Mark was recently tasked to fill in for a colleague not knowing the complexities of an account and was provided with a short timeline to find a solution to retain it,” says Monica Celisano, the company’s regional vice president of commercial.
“By quickly establishing contact with our broker partner through a video call, Mark was able to address their needs from start to finish and retain this high margin account with terms that were agreeable to all involved. Mark exemplifies Unica’s hands-on, personalized approach to serving brokers despite the limitations imposed by the pandemic.”
The foundation of Mark’s current mindset and success was laid in 2000 when he enrolled in the insurance program at Mohawk College in Hamilton, ON. After completing the Insurance program in April 2001, he was hired on as a commercial lines underwriter trainee in May 2001 where he developed many critical skills. With patience, he developed into a senior underwriter and became a key resource for his colleagues. His early exposure to all aspects of underwriting and his continued development eventually progressed into a key leadership role leading a team of commercial lines experts. Over the years, he has discovered that his sweet spot is working in the trenches on the front line of the business. Communicating and interacting with brokers gives him the most satisfaction, and making a positive impact on the company’s bottom line is where he thrives.
Mark’s day-to-day work as a senior portfolio underwriter brings something new each day. He is primarily tasked to review a large volume of P&C and fleet risks with varying complexities, ensuring that he provides Unica’s brokers with all the necessary details and coverage options available in the company’s niche commercial product suite. Review of these commercial files requires a balancing act as he is often tasked to manage expectations of brokers, policyholders, and the company. Due to the pandemic, service levels and maintaining broker relationships are required to be ramped up as that has now become a differentiating factor among other carriers, and it is something that has always been a key priority
for Unica.
Mark’s work as a senior portfolio underwriter requires flexibility and wearing many different hats. Servicing a large volume of commercial business that is made up of P&C as well as fleet, he has become a go-to member among the team and assists his colleagues within the region by training them on processes, guidelines, and systems. Overcoming obstacles and finding solutions with his broker partners has helped him succeed in his role.
During his over 20-year career, he has developed key skills that have brought longevity in a dynamic and evolving industry. He has extensive experience in commercial underwriting, marketing, and leadership, which has helped him build strong relationships with his broker partners. He holds Chartered Insurance Professional and Canadian Risk Management designations.
And he stands out among the competition. “What differentiates Mark from his peers is his ability to pivot and adapt to market conditions,” says Celisano. “With his many years of experience, he has seen the Canadian insurance market in both the hard and soft conditions. Mark’s success is attributed to his ability to focus on three key areas regardless of market conditions: building strong working relationships with his broker partners, being solutions oriented, and being customer-service driven.”
Mark Morilla
Senior Portfolio Underwriter, Commercial
Unica Insurance
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Milestones
2020
Insurance Business Magazine | Key Media
Receive an excellence award
2020
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2019
Ted Talk in collaboration with key media
TeD Talk Speaker
2019
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2018
Ted Talk in collaboration with key media
title of milestone
2018
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2020-2021
Ted Talk in collaboration with key media
Received Lexology Client Choice Award (Labour and Employment – Canada)
2020-2021
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2014-2022
Ted Talk in collaboration with key media
Received Best Lawyer in Canada Award (Employment and Labour Law)
2014-2022
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2014-2022
2020-2021
2018
2019
2020
Senior Portfolio Underwriter, Commercial
Unica Insurance
Read on
Special Report
Home
Bio
Milestones
Profile
Milestones
2019–present
Insurance Business Magazine | Key Media
Senior Commercial Portfolio Underwriter at Unica Insurance
2019–present
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2015–2019
Ted Talk in collaboration with key media
Regional Property Underwriter Commercial Lines at Economical Insurance
2015–2019
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2013–2014
Ted Talk in collaboration with key media
Territory Underwriter Business Insurance at Travelers Canada/The Dominion of Canada General Insurance Company
2013–2014
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2008–2013
Ted Talk in collaboration with key media
Commercial Lines Manager at The Dominion of Canada General Insurance Company
2008–2013
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2001–2007
Ted Talk in collaboration with key media
Appointed Commercial Lines Underwriter and developed into Senior Underwriter Commercial Lines at The Dominion of Canada General Insurance Company
2001–2007
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2001–2007
2008–2013
2013–2014
2015–2019
2019–present
Stefan Feldmann
Senior Portfolio Underwriter, Commercial
Unica Insurance
Read on
Special Report
Home
Bio
Milestones
2020
2019
2018
2020-2021
2014-2022
2020
Insurance Business Magazine | Key Media
Received Best Lawyer in Canada Award (Employment and Labour Law)
2020
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2019
Ted Talk in collaboration with key media
TeD Talk Speaker
2019
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2018
Ted Talk in collaboration with key media
title of milestone
2018
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2020-2021
Human Resources Magazine | key media
Received Lexology Client Choice Award (Labour and Employment – Canada)
2020-2021
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2014-2022
human resources | key media
Received Best Lawyer in Canada Award (Employment and Labour Law)
2014-2022
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Milestones
Career Accolades
2019–present
2015–2019
2013–2014
2008–2013
2001–2007
2019–present
Insurance Business Magazine | Key Media
Senior Commercial Portfolio Underwriter at Unica Insurance
2019–present
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2015–2019
Human Resources Magazine | key media
Regional Property Underwriter Commercial Lines at Economical Insurance
2015–2019
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2013–2014
Human Resources Magazine | key media
Territory Underwriter Business Insurance at Travelers Canada/The Dominion of Canada General Insurance Company
2013–2014
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2008–2013
Human Resources Magazine | key media
Commercial Lines Manager at The Dominion of Canada General Insurance Company
2008–2013
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2001–2007
human resources | key media
Appointed Commercial Lines Underwriter and developed into Senior Underwriter Commercial Lines at The Dominion of Canada General Insurance Company
2001–2007
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Career Highlights
2019–present
2015–2019
2013–2014
2008–2013
2001–2007
2019–present
Insurance Business Magazine | Key Media
Senior Commercial Portfolio Underwriter at Unica Insurance
2019–present
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2015–2019
Ted Talk in collaboration with key media
Regional Property Underwriter Commercial Lines at Economical Insurance
2015–2019
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
2013–2014
Ted Talk in collaboration with key media
Territory Underwriter Business Insurance at Travelers Canada/The Dominion of Canada General Insurance Company
2013–2014
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
2008–2013
Ted Talk in collaboration with key media
Commercial Lines Manager at The Dominion of Canada General Insurance Company
2008–2013
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
2001–2007
Ted Talk in collaboration with key media
Appointed Commercial Lines Underwriter and developed into Senior Underwriter Commercial Lines at The Dominion of Canada General Insurance Company
2001–2007
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
Career Accolades
2020
2019
2018
2020-2021
2014-2022
2020
Insurance Business Magazine | Key Media
Receive an excellence award
2020
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
2019
Ted Talk in collaboration with key media
TeD Talk Speaker
2019
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
2018
Ted Talk in collaboration with key media
title of milestone
2018
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
2020-2021
Ted Talk in collaboration with key media
Received Lexology
Client Choice Award
(Labour and Employment – Canada)
2020-2021
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
2014-2022
Ted Talk in collaboration with key media
Received Best Lawyer in
Canada Award
(Employment and Labour Law)
2014-2022
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
Career Accolades
Milestones
Milestones
Milestones
unicainsurance.com
linkedin.com/in/mark-morilla-03535254
mark.morilla@unicainsurance.com
289 562 2106
7150 Derrycrest Drive Mississauga, ON L5W 0E5, Canada
