Profile
“No matter how many clients I have, I make sure to call each one personally every quarter. It’s a chance to not only update them on their portfolio, but also check on how they’re doing personally”
Kelvin Rampersad,
Carte Wealth Management
Erika Schiavoni's career was influenced by her values and goals early on, leading her to pursue opportunities that allowed her to thrive. She established a successful career trajectory by focusing on what matters most and creating routines that achieve work-life balance.
“I understand now that I can only do great work if all my needs are met, and this means having time to take care of myself and my family,” she notes about the change in her mindset that she considers the most significant career achievement.
As the assistant vice president of OneTD Strategies for TD Insurance (TDI), Schiavoni drove the growth of TDI general insurance and its line of life and health businesses. The insurance professional, who has also made her mark at international financial institutions, is known for her integrity, empathy, listening skills, and courage in standing by her convictions. Her peers recognize her unwavering commitment to deepening and strengthening client relationships in her work at TDI.
Schiavoni joined the organization in 2016 as senior manager on the TDI general insurance product management team and quickly established herself as a thoughtful leader with a deep passion for customer experience. She implemented the national affinity retention strategy and the Ontario gender-neutral pricing strategy, which helped better serve the company’s clients in these groups.
Before her current role, Schiavoni was the assistant vice president and chief of staff for the group head of wealth and insurance, providing counsel, analytics, and decision support.
Regardless of Schiavoni's role, she anchors herself on several fundamental principles she regards as her professional foundation. She believes work is meaningful when one cares about what they’re doing, the people with whom they’re doing it, and the communities in which they live.
She values patience because it allows her to connect better with others and gain consensus on pressing issues. Staying grounded in her beliefs enables her to tie her actions back to her core values. And finally, viewing setbacks as learning experiences has paved the way for Schiavoni to dream big and take risks.
“I am grounded in logic and have an analytical mindset, and it’s important for me to understand the ‘why’,” she explains. “If people can understand that they'll sign up to do the unimaginable and choose extraordinary over ordinary.”
The biggest challenge in her current role is prioritizing flexibility and paying it the attention it deserves, particularly regarding collaboration and finding the best solutions. She acknowledges that building trust between management and employees is essential for creating safe spaces for experimentation, and she constantly strives to maintain an open and transparent environment. Hence, the efforts of all align with the organization's purpose.
Schiavoni has an honours degree in finance from the Pan-American University in Mexico, and a master’s degree from HEC Montreal.She has worked at Aviva Canada, Citibank, and other financial institutions in Mexico, Central America, and Canada, where she held various senior positions in investing, corporate finance, operations, and strategy.
66 Welllington Street, 39th Floor, Toronto, ON
416 802 0508
erika.schiavoni@td.com
linkedin.com/in/erika-schiavoni-695b001
tdinsurance.com
Erika Schiavoni
Vice President, Product Management and Pricing, Life, Health, and Credit Protection, TD Insurance
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“I strongly believe in working smarter, not harder. I think it’s one of the keys to living a great life, and I want to share that with as many people as possible”
Kelvin Rampersad,
Carte Wealth Management
2011–2013
2014–2016
2016–2018
2018–2022
2021 – 2023
Special Assistant to SVP Underwriting, Pricing and Reinsurance at Aviva Canada
2011–
2013
AVP, Operations and Commercial Insurance at Aviva Canada
2014–
2016
Senior Product Manager, Ontario Region at TD Insurance
2016–
2018
2018–2022: AVP and Chief of Staff, Group Head Wealth and Insurance at TD Bank
2019: TD Insurance All-Star Winner
2018–
2022
AVP, OneTD Strategy at TD Insurance
2021 – 2023
Vice President, Product Management and Pricing, Life, Health, and Credit Protection, TD Insurance
Present
Milestones
Present
Milestones
Sept 2021
Feb 2022
Apr 2022
Jul 2022
Aug
2022
Suncorp Bank introduces Solar Home Bonus offer for customers who are choosing renewable energy for their homes
Sept 2021
Month-on-month market share growth commences
Feb 2022
Suncorp Bank wins the Canstar award for most outstanding value in investment loans
Apr 2022
Suncorp Bank wins Money Magazine’s Bank of the Year and Business Bank of the Year awards for the fifth year in a row
Jul 2022
Suncorp Bank’s turnaround times are the lowest they have ever been. The lender becomes Australia’s first certified carbon neutral bank for both its operation and transaction services
Aug 2022
Milestones
Present
Vice President, Product Management and Pricing, Life, Health, and Credit Protection, TD Insurance
Present
Vice President, Product Management and Pricing, Life, Health, and Credit Protection, TD Insurance
Present