Profile
“No matter how many clients I have, I make sure to call each one personally every quarter. It’s a chance to not only update them on their portfolio, but also check on how they’re doing personally”
Kelvin Rampersad,
Carte Wealth Management
Kawkab Jamal is a highly accomplished insurance professional with over 30 years’ experience in the industry. Currently serving as the head of insurance services at SCU Insurance Services Ltd., the insurance agency owned by Vancity, Canada's largest community credit union, she leads the agency's growth strategy and overall operations. Under her guidance, SCU Insurance has experienced significant transformation and growth. Recently, Vancity additionally appointed Kawkab as the designated nominee for their life insurance operations.
Kawkab's educational background includes a Bachelor of Science degree from the University of British Columbia and a Master of Management for Co-operatives and Credit Unions from the Sobey School of Business at St. Mary's University. Her academic pursuits, particularly in the triple bottom line framework, demonstrate her commitment to balancing social, environmental, and financial performance. To enhance her expertise, she has also successfully completed the Risk Management Program at McMaster University and obtained a certificate in commercial insurance from the Insurance Institute of Canada.
As an enthusiastic advocate for progress and positive change, Kawkab aligns herself with organizations grounded in ethics and values, driving both financial success and social impact. In addition to owning her insurance agency, she has collaborated with esteemed institutions such as Vancity, Co-operators, and CIBC. Her dedication to community involvement extends to her volunteer efforts with the Aga Khan Foundation Canada, Vantage Point, and the BC Co-operative Association. Recognizing her expertise and leadership, Kawkab was recently appointed to the Insurance Council of BC, a self-regulatory body operating under the Financial Institutions Act.
in line with Vancity's mission, Kawkab actively promotes diversity, equity, inclusion, and reconciliation within her agency through meaningful employment policies and outstanding benefits that prioritize maternity and mental health, creating an inclusive and supportive workplace. Under her leadership, SCU Insurance was named a finalist for the 2021 Insurance Business Canada Awards in the Corporate Social Responsibility category. This recognition showcases the agency's dedication to charitable giving, environmentally friendly practices, and fair wages.
Understanding the urgency to address climate change, environmental risks, and sustainability challenges, Kawkab embraces a forward-thinking approach. She aims to contribute to building a clean and fair world through innovative insurance products, services and policies.
Kawkab's personal journey, overcoming adversity as an immigrant from Uganda during the 1972 expulsion by Idi Amin, imbues her work with a unique perspective and an empathetic ethos. Her experiences fuel her vision to empower women within her agency and the broader community, enabling them to thrive and succeed.
1325 Pemberton Avenue, Squamish, BC, V8B 0B4
604 340 3686
kawkab_jamal@vancity.com
linkedin.com/in/kawkabjamal
vancity.com/Squamish/Insurance
Kawkab Jamal
General Manager and Head of Operations, Strategy and Risk
SCU Insurance Services
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“I strongly believe in working smarter, not harder. I think it’s one of the keys to living a great life, and I want to share that with as many people as possible”
Kelvin Rampersad,
Carte Wealth Management
2011–2013
2014–2016
2016–2018
2018–2022
Present
Special Assistant to SVP Underwriting, Pricing and Reinsurance at Aviva Canada
2011–
2013
AVP, Operations and Commercial Insurance at Aviva Canada
2014–
2016
Senior Product Manager, Ontario Region at TD Insurance
2016–
2018
2018–2022: AVP and Chief of Staff, Group Head Wealth and Insurance at TD Bank
2019: TD Insurance All-Star Winner
2018–
2022
AVP, One TD Strategy at TD Insurance since 2021
Present
Suncorp Bank’s turnaround times are the lowest they have ever been. The lender becomes Australia’s first certified carbon neutral bank for both its operation and transaction services
Aug 2022
Milestones
Aug 2022
Milestones
Sept 2021
Feb 2022
Apr 2022
Jul 2022
Aug
2022
Suncorp Bank introduces Solar Home Bonus offer for customers who are choosing renewable energy for their homes
Sept 2021
Month-on-month market share growth commences
Feb 2022
Suncorp Bank wins the Canstar award for most outstanding value in investment loans
Apr 2022
Suncorp Bank wins Money Magazine’s Bank of the Year and Business Bank of the Year awards for the fifth year in a row
Jul 2022
Suncorp Bank’s turnaround times are the lowest they have ever been. The lender becomes Australia’s first certified carbon neutral bank for both its operation and transaction services
Aug 2022
Milestones