Profile
“No matter how many clients I have, I make sure to call each one personally every quarter. It’s a chance to not only update them on their portfolio, but also check on how they’re doing personally”
Kelvin Rampersad,
Carte Wealth Management
Driven to make an impact on issues critical to our environment and our customers, Moira Gill harnessed her negotiation, advocacy, public policy, and government relations skills to push for progress on these issues both within TD Insurance and in the national and international insurnce industry.
She is a tenacious voice for developing approaches to address the protection gaps in underserved groups, physical regions, or types of coverages that consumers and communities need to be financially and climate risk resilient.
The assistant vice president of environment, government and industry relations had her sights set on a career in international relations before joining the financial services sector. “I have taken opportunities ever since then that incorporated the most valued aspects of that original goal,” explains Gill, whose strengths lie in her diplomacy and leadership abilities. “Not only was it personally fulfilling to hone those skills, but it also meant that when opportunities similar to my original goal presented themselves, I had the qualities necessary to succeed.”
Gill’s path to success may not have been straight, but she has tweaked her goals along the way. A maxim that has served her well throughout her career says, “Be prepared to be lucky.” Her education, experience, and professional relationships have stood her in good stead to take advantage of unexpected opportunities.
In her current role, Gill's mandate has expanded to include leadership of TDI’s sustainability strategy. She learned that part of her mandate from the ground up over the past seven years, thanks to her commitment to lifelong learning. Her peers note that she applies that same philosophy to employee engagement and development.
For more than 20 years , she has been recognized as an influential TD leadership team member, providing valuable guidance on emerging industry issues. She's a passionate advocate for insurers to enact meaningful environmental and social responsibility changes, and her leadership has brought attention to ESG opportunities within TDI.
She is a regular speaker at industry conferences on sustainability issues and leads several sector-leading committees prioritizing education and action through Canadian and international partner collaboration. She is a standout leader in the industry and a champion for sustainability and economic inclusion.
One of her biggest challenges is the continuing evolution of issues on both sustainability and government relations files. Learning and adapting is constantFor Gill, it’s a labour of love due to the significant impact such involvement can bring. Those volunteer efforts drive one of her most notable achievements: serving as board chairperson of the United Nations Principles of Sustainable Insuranceand , and participating in recent UN conventions on biodiversity and disaster risk reduction
“The opportunity to have an impact on an agenda at the foundations of the insurance business model and is vital to the planet and our society drives and inspires me,” she remarks. “What I have
learned from these experiences inspires, informs, enriches, and sustains all the work that I do with our Canadian associations and in my own company.”
Gill is at her best when working collaboratively to find solutions and paths forward through challenging situations. She is an active listener who finds common ground even among the most disparate views.
“Your career takes up a large portion of your life, so it should enrich you personally and create some intrinsic value to society,” she notes. “The more time I spend in insurance, the more I understand how the industry is critical to the economy, society, and specific individual customers. If you base your strategies and decisions on improving the situation of your customers, that foundation will stand firm against the many pressures facing our industry.”
66 Wellington Street West, 39th Floor, Toronto, ON M5K 1B1
902 943 4859
moira.gill@td.com
linkedin.com/in/moira-gill1
tdinsurance.com
Moira Gill
Associate Vice President, Environment, Government and Industry Relations
TD Insurance
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“I strongly believe in working smarter, not harder. I think it’s one of the keys to living a great life, and I want to share that with as many people as possible”
Kelvin Rampersad,
Carte Wealth Management
2022
Present
2006–2008
2006–2019
2019–2022
Part of the Canadian Delegation to the Convention on Biodiversity (COP15)
2022
Member of the Board of Directors for the Canadian Association of Direct Response Insurers since 2008
FSRA Board Stakeholder Advisory Committee Member since 2019
Chair of the Insurance Bureau of Canada B.C. Committee and Vice Chair of the Insurance Bureau of Canada Natural Catastrophe and Climate Standing Committee since 2022
Chair of the Board of Directors for the UN Principles for Sustainable Insurance
Recognized as one of Insurance Business’ Global 100
Present
Manager Professional Services at SolutionInc
2006–
2008
Held progressive roles in senior management at Manulife for more than 10 years, leading to vice president, insurance and WAM customer experience, and Canadian division contact centres
2006–
2019
2019–2022: Twenty years of industry experience with proven leadership and strategic guidance to drive Medavie’s operations as senior vice president of operations
2022: Excellence Award in Claims Service, Insurance Business Canada Awards; Canadian delegate, Executive Development Program, International Federation of Health Plans; four times nominated for the Manulife Stars of Excellence award, which celebrates top-performing employees across its global operations each year
2019–
2022
Suncorp Bank’s turnaround times are the lowest they have ever been. The lender becomes Australia’s first certified carbon neutral bank for both its operation and transaction services
Aug 2022
Milestones
Aug 2022
Milestones
Sept 2021
Feb 2022
Apr 2022
Jul 2022
Aug
2022
Suncorp Bank introduces Solar Home Bonus offer for customers who are choosing renewable energy for their homes
Sept 2021
Month-on-month market share growth commences
Feb 2022
Suncorp Bank wins the Canstar award for most outstanding value in investment loans
Apr 2022
Suncorp Bank wins Money Magazine’s Bank of the Year and Business Bank of the Year awards for the fifth year in a row
Jul 2022
Suncorp Bank’s turnaround times are the lowest they have ever been. The lender becomes Australia’s first certified carbon neutral bank for both its operation and transaction services
Aug 2022
Milestones