Profile
“Insurance is very much about education”
Sylvie Forget Swim
Palladium Insurance Brokers
Sylvie Forget-Swim has always put education, leadership, and service at the forefront of her 20-year career in the insurance industry. As a former teacher, she values learning and makes it a priority to ensure clients and her team have the knowledge they need to make informed decisions.
As partner and CEO of Palladium Insurance, she continues to teach today as a RIBO instructor, helping to shape the next generation of insurance professionals.
“Insurance is very much about education,” says Forget-Swim.
Her entrepreneurial mindset and vision have significantly expanded the brokerage, growing it from one office to four locations across Ontario. She has also developed niche industry products such as DentAssure, MedAssure, BrewAssure, and FarmAssure, tailored to meet clients’ needs in various industries.
Her ability to identify gaps in the market and create innovative solutions has positioned the organization as a leader in specialized insurance products.
Forget-Swim is known for leading by example, especially regarding health, wellness, and community involvement. She encourages her team to stay active and engaged, weaving wellness initiatives into staff events and team meetings.
From organizing Heart Month challenges to rallying employees for charity fundraisers, she creates a workplace that gets the job done while having fun, staying healthy, and making a difference.
“Our staff events always include an element of health and lifestyle awareness, but with the fun and humour we all love her for,” says a team member.
2712 St Joseph Blvd
613 806 0441
sylvie@palladiuminsurance.ca
linkedin.com/in/sylvieforgetswim
palladiuminsurance.ca
Sylvie Forget-Swim
Chief Executive Officer and Partner
Palladium Insurance Brokers
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“I strongly believe in working smarter, not harder. I think it’s one of the keys to living a great life, and I want to share that with as many people as possible”
Sylvie Forget Swim
Palladium Insurance Brokers
1997–2005
2012
2013–2021
2022
2024–present
1997–2005: Teacher
2005: Left teaching to start as an insurance broker and partner in her father’s brokerage, Bourgeois Cote Forget; CAIB (Top Student Award)
1997–
2005
Featured in Ontario Broker
2012
2013: Merged her brokerage with Palladium Insurance
2013–2021: Made a few acquisitions; developed niche commercial programs on a national level
2021: Partnered with Synex Performance, an independent, Canadian equity partner to drive further specialties in complex commercial risk and to grow program footprint Nationally
2013–
2021
Ottawa’s Best Insurance Broker
2022
Unit Leader – TSW – Eastern Canada
2024–
present
Milestones
Milestones
ELITE WOMEN 2024 JUDGE
Forget-Swim’s commitment to giving back underpins her leadership and personal values. In February 2024, she helped raise $10,000 for the Ottawa Heart Institute, continuing her strong support of charitable causes.
She is also a sponsor and active participant in the Ottawa RedBlacks Women’s Training Camp, Girls on the Run, the Great Canadian Lemonade Standemonium, and fundraising efforts for the Ottawa Cancer Centre.
When devastating tornadoes and derecho storms hit the Ottawa region, Forget-Swim met with clients and non-clients, helping families find temporary housing, secure food, and navigate their insurance claims during a stressful and uncertain time. She believed stepping in to help was the right thing to do.
Insurance Business Canada named Forget-Swim to its prestigious list of Elite Women 2025, recognizing her significant impact on the industry and community.
She embraces a bottom-up, transparent approach to new ideas and strategies and listens to her team, using their strengths to improve the workplace.
Her team describes her as an inspiring mentor who encourages continued learning, often supporting employees in obtaining new certifications and insurance designations.