Profile
“I’m so proud to see that through my hard work and that of my team, we have built trust with our industry partners”
Victoria Coster,
Credit Fix Solutions
Throughout her career, Megan Arndt has held a variety of increasingly senior positions, which have given her hands-on experience in the various roles within a successful brokerage. From administration, technical service, account management, marketing, human resources, and operations, she has fostered and built a strong reputation and relationship with both clients and insurer partners alike.
Currently in her vice president, strategy and transformation position, Arndt is a key driver of organizational change management and responsible for fostering a culture of collaboration, accountability, and excellence by providing mentorship, coaching, and development opportunities for team members and stakeholders. As a critical member of the executive team, she has direct input on the strategic, financial, and operation strategies of the brokerage. This includes M&A, talent acquisition, operational planning, insurer partnerships, and third-party vendor relationships.
Arndt has spearheaded multiple community initiatives, is an active member of ISC Group, a global non-profit organization dedicated to the development and advancement of women in the insurance industry, and is a member of Berkley’s prestigious Leadership Learning Circle, a program that supports continued growth, success, and the development of leadership skills.
Arndt was selected for her ability to be visible, pragmatic, and an inspirational change champion, helping to develop a dynamic, high-performance culture. She has demonstrated a high ceiling for her professional potential, has learned the industry through firsthand experience, is an advocate for emerging talent through mentorship, has been a positive voice for women in insurance and driving DEI initiatives, and is a true inspirational leader in our industry.
3100 Rutherford Rd., Suite 401, Vaughan, ON L4K 0G6
416 913 0035 extension 134
megan.arndt@lyonbutler.com
linkedin.com/in/megan-arndt-73864255
lyonbutler.com
Megan Arndt
Vice President, Strategy and Transformation
Lyon & Butler Insurance Brokers
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Bio
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Bio
Milestones
“I’m genuinely keen to keep bettering myself”
Victoria Coster,
Credit Fix Solutions
2013–2020
2020–2024
2024
2021–2022
2024
2013–2020: Held various roles in insurance brokerage, including administration, technical service, account management, and commercial marketing, gaining comprehensive industry experience
2014: Earned a Bachelor of Arts (Honours) in Communications and a Master’s of Education (MEd) with a focus on social justice, teaching, and mentorship
2013–
2020
Progressed through increasingly senior positions in operations and management, culminating in the role of Senior Vice President
2020–
2024
Assumed the role of Vice President of Strategy and Transformation at a mid-large brokerage before the age of 35
Selected for Berkley’s prestigious Learning Leadership Circle (LLC)
2024
2021: Commercial Producer at Mitch Insurance
2022: Joined the Insurance Brokers of Durham Region Board as Director
2021–
2022
Started own branch of Mitch Insurance
2024
Assistant Vice President and Senior Broker at MJ Hall & Company since 2018
Present
Milestones
Aug 2022
Milestones
Sept 2021
Feb 2022
Apr 2022
Jul 2022
Aug
2022
Suncorp Bank introduces Solar Home Bonus offer for customers who are choosing renewable energy for their homes
Sept 2021
Month-on-month market share growth commences
Feb 2022
Suncorp Bank wins the Canstar award for most outstanding value in investment loans
Apr 2022
Suncorp Bank wins Money Magazine’s Bank of the Year and Business Bank of the Year awards for the fifth year in a row
Jul 2022
Suncorp Bank’s turnaround times are the lowest they have ever been. The lender becomes Australia’s first certified carbon neutral bank for both its operation and transaction services
Aug 2022
Milestones
Coster brings depth and breadth of experience to her current position, having joined the industry as a mortgage processor before leaping into broking. She later honed her credit reporting education and credit repair skills for several years while working directly for various brokers.
“Starting Credit Fix Solutions was a deliberate move, as I saw there was a niche in ‘no win, no fee’ credit repair that the industry didn’t currently offer,” she says.
As a CEO, Coster learned through business coaching that there are no challenges in business, only opportunities to learn and grow. She wholeheartedly adopted that perspective, enabling her to overcome the obstacles inherent in team management and implement new and improved systems. She employs several strategies for challenging situations, such as following routines, forward planning, sleeping well and exercising.
“If I make sure I look after myself, have a plan of action, and I’m organised, then I can overcome any challenge (opportunity to learn) if and when it presents itself,” Coster says.
A firm believer in the power of leadership, Coster strives to set an example that the next generation of women and men can look up to. She prides herself on her reliability and trustworthiness and is the first person to show up and the last to leave the workplace.
“I’m genuinely keen to keep bettering myself,” she says. “Even now, at the top of my game, I’m still always learning.”
Guided by her favourite quote, “It’s better to be green and growing than ripe and rotting”, Coster constantly stokes her curiosity and keeps an open mind about life and business. Her kindness, positive attitude, business acumen and dedication to her profession make her a trusted and valuable partner to her peers and the mortgage industry.