Profile
Mila Araujo is assistant vice president, DigitalShield and personal cyber insurance practice leader (North America) at NFP. With more than 20 years of experience in the insurance industry, she has extensive expertise in insurance coverages and product lines across North America.
Passionate about empowering people to better understand their insurance and maximize its value, Araujo is also an author whose articles have been published in international publications and leading websites, including The Balance, Investopedia, and Brides. She has been a featured speaker on a range of topics, including insurance, workplace innovation, writing, social business strategy, and employee engagement through social tools in the workplace.
Araujo has a diverse background spanning management, public relations, nonprofit organizations, marketing, and events. She frequently participates in industry pilot projects with major insurers, industry suppliers, and strategic partners, enabling her to stay informed about emerging trends, evolving consumer needs, and new insurance coverages. Both her brokerage and her work have been cited as model examples in case studies, interviews, academic papers, and industry articles.
551 Ridgecrest Dr, Madison, MS 39110
888 823 3567
casmith@higginbotham.net
linkedin.com/in/calebsmith2
higginbotham.com
Mila Araujo
Assistant Vice President, DigitalShield and Personal Cyber Insurance Practice Leader (North America)
NFP
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Bio
Milestones
2016–2018
2018–2023
2024
2024–2026
2022–present
Financial Analyst, Worldwide Commercial Operations and Global Marketing at Align Technology: developed business cases and financial models for new products and global marketing initiatives; helped launch the Advantage Doctor Loyalty Program; managed a $60M marketing budget with less than 2% variance
2016–2018
Vice President, Corporate Development at Refuge Group: led portfolio restructuring, including 12 acquisitions and divestitures; enhanced profitability and stability; structured strategic partnership with Higginbotham
2018–2023
Director, Program Development at Higginbotham: created Fortress Affinity Management, Higginbotham’s affinity distribution and program platform
2024
Managing Director, Program Development at Fortress Affinity Management (Higginbotham): scaled specialty insurance platforms through proprietary distribution, technology, and product development; founding board member of via by Higginbotham
2024–2026
Managing Director at Euclid Transactional
2022–present
Milestones
“By focusing on doing the best possible job for every client, they naturally tell their friends and family. That organic growth has been very rewarding”
Alan Borthwick,
DUX Financial Services
“Our goal is not to speed up transactions but to slow down where it matters, taking the time to truly understand each client’s situation and deliver thoughtful, personalised guidance”
Alan Borthwick,
DUX Financial Services
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