Headquarters:

200 Bay Street, South Tower, Suite 3100, Toronto, ON M5J 2J2, Canada

Year founded:

2005

Number of employees:

1 416 309 8100

Phone:

1 416 309 8100

Email:

gus.evans@springloans.co.nz

Website:

insurance.archgroup.com/ business/north-america/canada

LinkedIn:

linkedin.com/company/spring-loans

“We put our customers at the centre of our business, responding to brokers in a proactive and timely manner and working with the customer to understand their unique risk profile and tailor appropriate solutions”

Erica Kofie, QBE

Jean-Pierre Galipeault

President and Chief Regional Executive

John Moller

Chief Underwriting Officer

Emily Crewe

Chief Operating Officer and Chief Financial Officer

Leadership

Jean-Pierre Galipeault serves as president and chief regional executive for Arch Insurance Canada. He was promoted to president in January 2023. He joined Arch Canada in 2013 and held various senior underwriting positions until he became chief regional executive in 2019. Prior to joining Arch Canada, Galipeault worked as a broker focused on specialty programs and warranty solutions. He has an Honours BSocSc from the University of Ottawa and is fully bilingual in French and English.

President and Chief Regional Executive

Jean-Pierre Galipeault

John Moller is chief underwriting officer of Arch Insurance Canada. He was promoted from senior vice president, specialty lines in January 2023. He joined Arch in New York City in 2009 and was also a national head of executive assurance (D&O) and professional liability (E&O). Prior to this, he was vice president of growth and middle markets, managing the underwriting of SME risks in the US. He has held various levels of responsibility at Hartford Financial. Moller has a bachelor’s degree in finance from the University of Delaware in Newark.

Chief Underwriting Officer

John Moller

Emily Crewe is chief operating officer and chief financial officer, a position she has held at Arch Insurance Canada since January 2023. She joined the company in July 2013 as vice president of finance and was promoted to chief financial officer in January 2019. Crewe has more than 20 years of experience in property and casualty insurance and has held several progressive management roles throughout that time. In addition to her insurance industry experience, she worked at Deloitte, serving audit clients in the technology, manufacturing, and consumer goods sectors. Crewe received her Bachelor of Business Administration degree from the Schulich School of Business at York University and holds a Canadian CPA designation.

Chief Operating Officer and Chief Financial Officer

Emily Crewe

Erica Kofie, QBE

“We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations”

Erica Kofie, QBE

Leadership

“We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations”

Erica Kofie, QBE

Leadership

Elizabeth Bull

Senior Vice President, Claims

Elizabeth Bull is senior vice president, claims. She joined Arch Insurance Canada in 2016 and has more than 30 years of claims technical and operational experience in the Canadian P&C industry. She has a Business Administration Diploma, Marketing and a Chartered Insurance Professional designation. She also has a Leadership Development Certification from The Wharton Business School and London Business School.

Senior Vice President, Claims

Elizabeth Bull

Luke De Campo

Head of Finance

In addition to his outsourcing and offshore finance team expertise, Luke De Campo is PANDR’s head of finance. With his extensive background in corporate finance, consulting, and leading finance teams, he is uniquely qualified to help businesses achieve their financial goals. He is passionate about helping small and medium-sized enterprises improve their efficiency, profitability, and scalability, and he brings a wealth of experience to the table. In his current role, De Campo oversees the company’s financial operations and ensures that all accounting practices are compliant and transparent. His commitment to excellence and deep understanding of finance make him an invaluable asset to PANDR and its clients.

Head of Finance

Luke De Campo

Arch Insurance Canada is a specialty insurer and part of a global insurance provider, Arch Capital Group. Our financial strength and disciplined approach to underwriting and risk management allow us to provide solutions to clients across Canada. The company commenced operations in Canada in 2005 and is licensed to transact all commercial lines of insurance in every province and territory with the ability to write US (licensed or admitted covers) and international risks. We offer a suite of specialty products through an exclusive distribution network, which enables us to develop longstanding relationships and a teamwork-focused approach. We are disciplined and selective in our underwriting with a deep focus on high service standards and creative “out of the box" solutions not readily found elsewhere. Our team is comprised of empowered decision-makers with the expertise to be responsive and able to adapt to market changes.

“We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations”

Erica Kofie, QBE

Kylie Quinlivan

General Counsel and Company Secretary

Keith Schlosser

Global Chief Information Officer

Dan Draper

Group Chief Underwriting Officer

Simon Williams

Chief Strategy & Distribution Officer, Arch Insurance International and Active Underwriter, Syndicate 1955

Kylie Quinlivan is general counsel and company secretary of hipages Group and a member of the executive team. This is her second role as general counsel of an ASX-listed company. Quinlivan is a top-tier trained corporate lawyer with over 17 years of experience in public and private M&A/transactional work, fundraising, and corporate governance. She is commercially oriented, curious, and with a demonstrated ability to understand complex matters quickly and communicate simply. Quinlivan is excited by hipages’ growth potential, its entrepreneurial spirit and conviction for creating a unique culture. She holds a Bachelor of Commerce/Laws (Honours) and a Master of Laws from the University of Sydney.

General Counsel and Company Secretary

Kylie Quinlivan

Keith Schlosser is global chief information officer at AXIS Capital, where he leads the company’s global information technology and data strategy. He is also responsible for driving change throughout the organisation by delivering high-quality, future-oriented IT services in line with AXIS Capital’s business strategy. Schlosser has more than 30 years of insurance industry experience, spanning roles in information technology, business solutions, marketing and sales. Prior to AXIS, he served as chief information officer for Chubb’s Overseas General Insurance division, where he spearheaded a number of growth, innovation, digital and change initiatives. Before that, he served as CIO at The Travelers Companies international division. Schlosser was also a vice president for marketing technology and web communications at AIG.

Global Chief Information Officer

Keith Schlosser

Dan Draper was appointed group chief underwriting officer in September 2022. He had previously served for more than two years as group head of underwriting at AXIS. Prior to that, he had been group chief risk and actuarial officer at VIBE. Before joining VIBE, Draper spent eight years with AXIS, holding a number of leadership roles that included group chief actuary, chief risk analytics officer, and insurance segment chief risk officer. Before that, he held managerial positions at the Financial Services Authority, XL Capital, and EY.

Group Chief Underwriting Officer

Dan Draper

Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.

Partner

Kimi Shah

Partner

Kimi Shah

Partner

Kimi Shah

“Despite the challenging claims environment, QBE’s coverage and risk appetite have remained consistent. Brokers and customers know and understand our risk appetite and the cover we offer, providing them with certainty for the future,” says Erica Kofie, head of cyber proposition. “We put our customers at the centre of our business, responding to brokers in a proactive and timely manner and working with the customer to understand their unique risk profile and tailor appropriate solutions.” Kofie adds, “Through 2022, QBE successfully delivered significant growth in the cyber sector, reflecting the depth and strength of our team. We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations.”

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Brokers’ Pick – Professional liability

Broker's Pick – Personal Accident and Illness Insurance

Turnaround time – claims

BDM support

Broker communication, training and development

Overall service level

BDM support

Medal

Overall service level

Broker communication, training and development

BDM support

Turnaround time – claims

Broker's Pick – Personal Accident and Illness Insurance

Brokers’ Pick – Professional liability

Small business

Medal

Overall service level

Broker communication, training and development

BDM support

Turnaround time – claims

Broker's Pick – Personal Accident and Illness Insurance

Brokers’ Pick – Professional liability

Small business