Headquarters:
200 Bay Street, South Tower, Suite 3100, Toronto, ON
Year founded:
2005
Number of employees:
2,500+
Phone:
1 416 309 8100
Email:
dkhoury@tmhcc.com
Website:
insurance.archgroup.com/business/north-america/canada
LinkedIn:
linkedin.com/company/arch-insurance-group
“We prioritise embracing cutting-edge technologies, creative problem solving and continuous improvement to enhance our premium funding solutions and provide exceptional value to our clients”
Brett Bastow, IQumulate Premium FundinG
Jean-Pierre Galipeault
President and Chief Regional Executive
Emily Crewe
Chief Operating Officer and Chief Financial Officer
Dmitri Iankine
Senior Vice President and Head of Property and Casualty
Leadership
Jean-Pierre Galipeault serves as president and chief regional executive at Arch Insurance Canada. He was promoted to president in January 2023. Galipeault joined Arch Canada in 2013 and held various senior underwriting positions until he became chief regional executive in 2019. Prior to joining Arch Canada, Galipeault worked as broker focused on specialty programs and warranty solutions. He has an Honours BSocSc from the University of Ottawa and is fully bilingual in French and English.
President and Chief Regional Executive
Jean-Pierre Galipeault
Emily Crewe is chief operating officer and chief financial officer at Arch Insurance Canada, a position she has held since January 2023. She joined Arch Canada in July 2013 as VP-finance and in January 2019 she was promoted to chief financial officer. Crewe has more than 20 years of experience in property and casualty insurance and has held several progressive management roles throughout that time. In addition to her insurance industry experience, she worked at Deloitte, serving audit clients in the technology, manufacturing and consumer goods sectors. Crewe received her Bachelor of Business Administration degree from the Schulich School of Business at York University, and she holds a Canadian CPA designation.
Chief Operating Officer and Chief Financial Officer
Emily Crewe
Dmitri Iankine is senior vice president and head of property and casualty. He has worked in the insurance industry for 20 years. Iankine joined Arch from Allianz Canada, where he led the MidCorp division’s Central Zone. He also spent nine years at CNA Canada as Ontario branch manager and national manufacturing practice leader, and before that, he held various underwriting positions with AXA Insurance. Iankine holds a bachelor’s degree in economics and management, as well as Chartered Insurance Professional and Canadian Risk Management designations.
Senior Vice President and Head of Property and Casualty
Dmitri Iankine
Deanna Cain
Vice President, Claims
Deanna Cain is vice president of claims at Arch Insurance Canada. She joined Arch in December 2008. Cain has 20 years of claims handling experience within the commercial insurance industry, and she has her Chartered Insurance Professional certificate as well as her Fellow Chartered Insurance Professional and Certified Risk Management designations. Cain is a graduate of Brock University with a bachelor’s degree in kinesiology. She entered the insurance field after working three years in the physical rehabilitation sector.
Vice President, Claims
Deanna Cain
Lisa Fisher
VP, Strategy and Distribution
Lisa Fisher is vice president of national strategy and distribution at Arch Insurance Canada with responsibility for engagement and expansion of distribution relationships with retail and wholesale brokers. In addition, she assists Arch with its marketing strategies across all product lines and geographies in Canada. Prior to joining Arch, Fisher spent eight years at Aon in various roles including strategic carrier engagement leader and VP treaty broker. She holds a Bachelor of Arts (hons) from Brock University, a post graduate certificate in research analytics (hons) from Humber College, and is a chartered insurance professional.
VP, Strategy and Distribution
Lisa Fisher
Stevens & Associates Lawyers is a leading and trusted employment law firm based in Sydney known for delivering high-quality legal expertise in the area of employment law and industrial relations across Australia, alongside a proven track record of effectively and swiftly resolving a variety of workplace law issues.
In the past year, the firm’s growth has been notable. It has:
• experienced a 213% growth in the number of client matters, increasing from 149 client matters in the 2022 financial year to 390 client matters in the 2023 financial year
• improved its online visibility, leading to over 50 online enquiries each month and a conversion rate of client leads of up to 40%
• significantly expanded the breadth and type of matters that it advises on day to day, which has increased the firm’s skillsets, diversity and resilience
• expanded its community outreach by collaborating with local Sydney venues for client seminars and continuing active participation in a Sydney small/family business group
Stevens & Associates Lawyers has adapted to digital trends by implementing an effective strategy with SEO and web design, resulting in a structural shift that has seen increased representation of employees where the firm previously mainly advised employers.
The firm’s recognition as a “Fast Firm” attests to its momentum in the employment law space.
“IQumulate is on a technology journey, and we’re just getting started”
Wayne Tower,
IQumulate Premium Funding
Christopher Gonzales
VP, Cyber and Professional Lines
Jeff Robinson
VP, Programs
Paul Meinschenk
President, Underwriting Operations
Pam Chhabra
Manager – Residential Strata
Christopher Gonzales is vice president of cyber and professional liability lead at Arch Insurance Canada. He brings nearly two decades of experience in cyber, technology E&O, and professional liability underwriting, with a strong track record of building and leading high-performing underwriting teams. Prior to joining Arch in 2025, Gonzales held senior cyber underwriting roles at AXIS Capital and previously worked with Allianz Global Corporate & Specialty, Chubb, and Zurich. He holds a degree in economics from York University and maintains multiple industry designations, including FCIP, CIP, and CRM, reflecting his deep technical expertise and leadership in the Canadian insurance market.
VP, Cyber and Professional Lines
Christopher Gonzales
Jeff Robinson is vice president of programs at Arch Insurance Canada, responsible for the strategic leadership and growth of the programs portfolio. With more than 25 years of experience in commercial insurance, including senior leadership roles at Aviva Canada and Economical Insurance, Robinson brings extensive expertise in portfolio management, underwriting strategy, and broker distribution. He is known for building profitable specialty businesses and fostering strong market relationships across Canada. Robinson holds a Chartered Insurance Professional (CIP) designation
VP, Programs
Jeff Robinson
Laura Martin puts people at the heart of her leadership, helping to embed a positive, supportive culture within her own team and across the wider business. She invests time in mentoring and developing others, creating safe spaces where colleagues feel able to speak openly, ask for support and be themselves. Martin leads with kindness and emotional intelligence, taking time to understand each individual behind the role. Her supportive and collaborative approach helps people feel valued, builds confidence and encourages colleagues to grow and thrive.
President, Underwriting Operations
Paul Meinschenk
Stephen McMillan first entered the financial services Industry when he joined GE Capital as a finance analyst in 2008, from which he progressed through roles working both onshore and offshore. From there, he moved into Pacific Premium Funding as a financial planning and analysis leader in 2012 and was a key resource in the evolution of the business, first with the successful sale to Macquarie Pacific Funding and then the following progression into IQumulate Premium Funding, where he is now the commercial manager.
As commercial manager, McMillan leads a team that is responsible for commercial analysis and business support, identifying and reporting improvement initiatives, and the securitization and treasury functions of the business.
Commercial Manager
Stephen McMillan
One culmination of these efforts has been the real-world, needs-based IQEdge solution. A one-stop online quoting tool designed for both the Australian and New Zealand markets, IQEdge delivers quotes in under 60 seconds. Plus, the solution offers quote comparison and quote versioning capabilities, enabling users to review vital historical and financial data in a single page view.
IQEdge can streamline and automate application processing, underwriting document verification and payment collection, cutting the need for manual labour and minimising processing errors. A digital “self-service” platform, IQEdge, reduces the need for customer and administrative support. Meanwhile, borrowers can access their accounts, make payments and manage their policies independently and through sales and support teams, which are always available for further assistance.
“We’ve created a quality platform that simplifies the quoting process yet amplifies the customer experience,” says Gordon. “It’s a real game changer.” IQumulate offers an online digital quoting tool to clients. The best-in-market solution enables IQumulate to tailor funding offerings to brokers that align with their prefered distribution channel.
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Award Winner
Arch Insurance Canada
SPECIAL REPORT
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Bio
What does IQumulate have in mind for the future?
“IQumulate is on a technology journey, and we’re just getting started,” says Wayne Tower, CEO. “Through continuous engagement with our clients, partners, marketplace and industry, we will listen to the needs as they arise and position our business to be agile and respond to changes as they occur.
“Faster decision-making innovations such as AI-powered decision support systems can expedite the underwriting and approval process, leading to quicker responses to clients. This can improve client satisfaction and potentially attract more business, with the potential to allow IQumulate to capture a larger market share, whilst continuing to deliver service excellence to clients.”
“As forward-thinkers with a digital and ‘do it better’ mindset, we collectively and proactively look to learn and improve on our customer experience for our clients, paving the way for successful business outcomes for our clients and our business in the coming years ahead.
“We’re excited for the future and look forward to what’s on the horizon.”
Adam Basaldella
Manager – Claims
Stephen McMillan first entered the financial services Industry when he joined GE Capital as a finance analyst in 2008, from which he progressed through roles working both onshore and offshore. From there, he moved into Pacific Premium Funding as a financial planning and analysis leader in 2012 and was a key resource in the evolution of the business, first with the successful sale to Macquarie Pacific Funding and then the following progression into IQumulate Premium Funding, where he is now the commercial manager.
As commercial manager, McMillan leads a team that is responsible for commercial analysis and business support, identifying and reporting improvement initiatives, and the securitization and treasury functions of the business.
Product Manager
Claire Watson
Stephen McMillan first entered the financial services Industry when he joined GE Capital as a finance analyst in 2008, from which he progressed through roles working both onshore and offshore. From there, he moved into Pacific Premium Funding as a financial planning and analysis leader in 2012 and was a key resource in the evolution of the business, first with the successful sale to Macquarie Pacific Funding and then the following progression into IQumulate Premium Funding, where he is now the commercial manager.
As commercial manager, McMillan leads a team that is responsible for commercial analysis and business support, identifying and reporting improvement initiatives, and the securitization and treasury functions of the business.
Commercial Manager
Stephen McMillan
Ivan Verescuk
Chief Executive Officer and Managing Director
Shaun O’Brien
Head of Underwriting
Emily Walker
Head of Strata and Development
Rex Oakman
Head of Operations and Risk
Sandy Newton
Head of Underwriting
Andrew Mitchell
Manager – NSW
Michael Prokopis
Manager – Southern Region
Pam Chhabra
Manager – Residential Strata
Jeffrey Valdivia
Manager – Commercial Strata
Adam Basaldella
Manager – Claims
Arch Insurance Canada is a specialty insurer and part of global insurance provider Arch Capital Group Ltd. Our financial strength and disciplined approach to underwriting and risk management allow us to provide solutions to clients across Canada.
Arch Canada commenced operations in Canada in 2005 and is licensed to transact all commercial lines of insurance in every province and territory with the ability to write US (licensed or admitted covers) and international risks.
We offer a suite of specialty products through an exclusive distribution network, which allows us to develop longstanding relationships and a teamwork-focused approach. We are disciplined and selective in our underwriting with a deep focus on high service standards and creative “out of the box” solutions not readily found elsewhere. Our team comprises empowered decision makers with the expertise to be responsive and adapt to market changes.
As Orion180 introduces new coverage options and deepens product offerings, it is upskilling employees to become experts in the next generation of property protection. Retention is a cornerstone of its service standards, supported by regular feedback loops, tracked engagement, and clear internal career paths that give top talent room to advance. With a rapidly growing national presence, Orion180 offers flexible and standard home insurance solutions, including FLEX and HO-3 coverage, as well as DP Landlord, flood and jewelry protection across AL, AZ, CA, CO, FL, GA, IL, IN, MA, MS, NC, OH, SC, and TX. Its proprietary MY180 platform serves as essential, high-impact technology for agents and insureds alike, further enhanced by smart tech innovations like the AWTOS water damage mitigation system and the PRYZMIQ home self-inspection tool. Orion180 proudly collaborates with more than 10,000 partner agents to serve 500,000 customers, safeguarding more than $150 billion in assets. Its unwavering commitment to operational excellence and exceptional agent and customer service is demonstrated by an impressive track record: 17-day average claims resolution and 5,000 five-star Google reviews. Connect with Orion180 on X, LinkedIn, Facebook, Instagram, TruthSocial, and YouTube, or visit www.Orion180.com to learn more.
