Headquarters:
Australia Square, Suite 3803, Level 38/264 George St., Sydney, NSW 2000
Year founded:
2004
Number of employees:
73
Phone:
1300 555 068
Email:
assist@iqumulate.com
Website:
iqumulate.com
LinkedIn:
linkedin.com/company/iqumulate-premium-funding
Wayne Tower
Chief Executive Officer
Graeme Gordon
Head of Sales
Wai-Lum Tang
Head of IT
Leadership
Wayne Tower serves as CEO of IQumulate, overseeing the company’s financial and operational performance. He is responsible for setting the strategic direction and fostering a culture of positive teamwork, ensuring the business environment supports ongoing success
Chief Executive Officer
Wayne Tower
Graeme Gordon is the head of sales for Australia and New Zealand at IQumulate, overseeing sales delivery across both countries. He is committed to building consistent, exceptional customer service by leveraging innovative technology solutions. Gordon leads a highly experienced national team dedicated to developing genuine partnerships with brokers through regular engagement and fostering a foundation of trust and accountability.
Head of Sales
Graeme Gordon
Wai-Lum Tang brings nearly 20 years of experience across the retail, property, construction, funds management and teleradiology sectors. Joining IQumulate in 2019 from Macquarie Bank as part of the Macquarie Pacific Funding divestment, he took on the leadership of the technology stream, becoming directly responsible for developing all new technology services for the IQumulate Premium Funding business. Today, Tang remains a driving force for innovation through smart technology at IQumulate. He has led numerous transformation projects throughout his career, most recently spearheading Project 350, which highlights his pragmatic, collaborative and customer-focused leadership style.
Head of IT
Wai-Lum Tang
Tricia Kopka
Head of Operations and Process Improvement
Tricia Kopka is a highly experienced operations leader with a strong track record managing teams across various sectors, primarily in banking and financial services. She played a key role in the rebranding of the business to IQumulate Premium Funding in 2019 and was subsequently promoted to operations manager and project specialist. Since then, Kopka has been part of the IQumulate Leadership team, overseeing the loan origination teams and driving core strategic projects to enhance processes within the company. She leverages smart technology and automation to deliver faster, more successful outcomes.
Head of Operations and Process Improvement
Tricia Kopka
Josh Crawford
Vice President of Training & Development
Josh Crawford is a leader in the financial services industry, bringing the power of Nobel Prize-winning investing science to communities across the US and Puerto Rico. His expertise includes leading breakthrough educational experiences to hundreds of advisors and thousands of their clients, helping lead and engineer innovative advisor training programs, and training and developing entrepreneurs to expand themselves and their businesses. As vice president of training and development at Matson Money, he is instrumental in bringing the American Dream Experience to families across North America.
Vice President of Training & Development
Josh Crawford
Matt Matson
Vice President of Technology
Francine Minervini
Senior Vice President, Chief Technical Claims Officer
Nicholas Webber
VP, WC Litigation
Pam Chhabra
Manager – Residential Strata
A founding team member of Matson Money, Matt Matson has brought innovation to the organization through the implementation of technological advancements since the early 1990s. He put Matson at the forefront of the industry by pioneering its online presence in the early days. For 10 years, Matt guided the firm’s technology and design teams, expanding them into full design, development, and networking departments.
He returned in 2018 to revolutionize Matson Money’s technology by championing the new Matson Tech team. Matson Tech is reimagining how technology can fulfill the promise of bringing purpose and the American Dream to every family it serves.
Vice President of Technology
Matt Matson
Francine Minervini is chief technical claims officer at Arch Insurance. She joined the company in 2007 as an assistant vice president in the casualty division and has held various roles of increasing responsibility in the claims department, ultimately being promoted to senior vice president in 2018.
Prior to joining Arch, Minervini held several claims handling roles with AIG. She has her JD from New England School of Law and a Bachelor of Arts in political science from Seton Hall University. She is licensed to practice law in New Jersey and New York.
Senior Vice President, Chief Technical Claims Officer
Francine Minervini
Cemal Akgul sees the head of risk and collections role as pivotal in guiding and influencing business decisions. He has more than 15 years of experience across financial and government services, most recently with the NDIS, where he was the leading consultant driving the Risk Management process’ nationwide. Prior to that, he served various roles at BMW Finance across the United States, Hong Kong, Germany and Australia.
During Akgul’s tenure at BMW Finance, he predominately worked in risk management, guiding the organisation through seismic changes between 2016 and 2018. In his time prior, he was based out of New York, leading BMW Finance’s American subsidiary's market risk and data analytics teams between 2011 and 2016.
Akgul values a balanced approach to business, encourages a positive work culture and is passionate about teaching and guiding the business and individuals at IQumulate.
Head of Risk and Collections
Cemal Akgul
Stephen McMillan first entered the financial services Industry when he joined GE Capital as a finance analyst in 2008, from which he progressed through roles working both onshore and offshore. From there, he moved into Pacific Premium Funding as a financial planning and analysis leader in 2012 and was a key resource in the evolution of the business, first with the successful sale to Macquarie Pacific Funding and then the following progression into IQumulate Premium Funding, where he is now the commercial manager.
As commercial manager, McMillan leads a team that is responsible for commercial analysis and business support, identifying and reporting improvement initiatives, and the securitization and treasury functions of the business.
Commercial Manager
Stephen McMillan
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Manager – Claims
Stephen McMillan first entered the financial services Industry when he joined GE Capital as a finance analyst in 2008, from which he progressed through roles working both onshore and offshore. From there, he moved into Pacific Premium Funding as a financial planning and analysis leader in 2012 and was a key resource in the evolution of the business, first with the successful sale to Macquarie Pacific Funding and then the following progression into IQumulate Premium Funding, where he is now the commercial manager.
As commercial manager, McMillan leads a team that is responsible for commercial analysis and business support, identifying and reporting improvement initiatives, and the securitization and treasury functions of the business.
Product Manager
Claire Watson
Stephen McMillan first entered the financial services Industry when he joined GE Capital as a finance analyst in 2008, from which he progressed through roles working both onshore and offshore. From there, he moved into Pacific Premium Funding as a financial planning and analysis leader in 2012 and was a key resource in the evolution of the business, first with the successful sale to Macquarie Pacific Funding and then the following progression into IQumulate Premium Funding, where he is now the commercial manager.
As commercial manager, McMillan leads a team that is responsible for commercial analysis and business support, identifying and reporting improvement initiatives, and the securitization and treasury functions of the business.
Commercial Manager
Stephen McMillan
“IQumulate frames innovation through the lens of broker and client needs, not just internal efficiency”
Wai-Lum Tang,
IQumulate Premium Funding
“Technology isn’t just about speed and efficiency; it’s about enabling better conversations and outcomes for brokers and their clients.”
Wai-Lum Tang,
IQumulate Premium Funding
When IQumulate unveiled IQEdge, brokers could generate an online premium funding quote in under a minute. The platform, designed for speed and transparency, changed how partners accessed and compared funding options. That practical leap helped the firm secure Insurance Business’ 5-Star Insurance Innovators Award again for 2025, a recognition of its technology focus and ability to keep service human.
Identity and purpose run through the company’s approach. IQumulate positions itself as a premium funder that pairs efficiency with personal support, a balance it describes as central to every decision.
Its people-first philosophy has been recognised repeatedly, with the firm named a Top Insurance Employer for three consecutive years and listed as a Kincentric Best Employer in 2023 and 2024. These accolades reflect a culture where inclusion and accountability sit alongside innovation.
Leadership has been deliberate in shaping that identity. Chief executive officer Wayne Tower and a nine-member leadership team draw on decades of combined experience in finance, banking, technology and insurance.
IQumulate invests in education and people, which are vital to attracting new business and talent to the company.
“We have long tenures for several of our key staff, including some in leadership positions, and this sound working knowledge of our business, practices and industry provides great insights and a wealth of experience to offer our clients,” says Bastow. “Our new head of sales, Graeme Gordon, formerly manager for New Zealand, joins us in Australia to drive our sales strategy and lead our team to successful outcomes for our clients and our business. We look forward to great things ahead with Graeme as he continues to be active and present in the New Zealand market as well as building sound working relationships and new connections in Australia.”
Clients can also expect a lot from working with IQumulate.
“Through active engagement with our trusted broker network, IQumulate provides relevant information, education and training content,” says Graeme Gordon, head of sales. “Our clients can expect IQumulate to support their business in several ways, providing an understanding of what premium funding solutions are available and how IQumulate can spread the cost of insurance and help borrowers get the right level of insurance cover to free up their cash flow for other expenses or business growth opportunities. Premium funding is often considered a tool for those who simply cannot afford to pay their premiums in full. While this is certainly a significant driver for many, it is also successfully used by profitable companies who use premium funding to manage their cash flows more wisely or better manage their liquidity.”
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Their strategy is built on clear communication and defined roles. Operations and IT leaders, such as Tricia Kopka and Wai-Lum Tang, drive projects that strip out inefficiency and reclaim time, while sales head Graeme Gordon focuses on deepening broker relationships.
“Technology isn’t just about speed and efficiency; it’s about enabling better conversations and outcomes for brokers and their clients,” Tang says.
Achievements in recent years centre on two initiatives. IQEdge delivered a seamless client-facing tool that accelerated quoting and approval processes, cutting turnaround from days to seconds.
Internally, Project 350 restructured more than 150 processes and reclaimed over 3,000 staff hours, allowing teams to reallocate time to client engagement. This most recent project was developed with partners Nintex and Tecala, underscoring the company’s willingness to collaborate externally to better serve customers.
These outcomes provide tangible differentiators in a competitive market. Brokers report that IQEdge’s tabular view and versioning capability make side-by-side comparisons easier, saving effort for advisers and their clients.
On the back end, automation has reduced manual errors while boosting consistency. That dual focus on outward simplicity and inward discipline has allowed IQumulate to scale without eroding the personal service on which it built its reputation.
Awards mark progress along the way. In 2023, IQumulate earned Nintex’s Customer Award as a High Achiever for Project 350. In 2025, it was again named an IB’s 5-Star Insurance Innovator, recognised for process changes that boosted efficiency and pushed approval rates close to perfect. The pattern is evident. Each milestone begins with a client need and delivers results that can be measured.
“IQumulate frames innovation through the lens of broker and client needs, not just internal efficiency,” adds Tang.
Future direction is already mapped. The company refers to its work as a technology journey, signalling that new capabilities will arrive in stages rather than as one-off launches.
Leaders at IQumulate are testing how artificial intelligence can support tougher decisions in underwriting, risk checks, and approvals. The aim is to take automation beyond simple tasks and apply it where judgement and speed both matter. The firm is also expanding its CPD-accredited training so brokers gain more practical knowledge while deepening their connection to the company.
For brokers, the message is simple. Faster systems give them more time with clients. For the wider market, IQumulate shows how a premium funder can grow by marrying technical ambition with a culture built on trust, consistency, and reliable service.