Headquarters:
Beaconsfield, Victoria
Year founded:
1985
Number of employees:
19
Phone:
03 9707 3033
Email:
service@tudorinsurance.com.au
Website:
tudorinsurance.com.au
LinkedIn:
linkedin.com/company/tudorinsurance
“What drives our success is our results-driven people. Capable, entrepreneurial Rohitians are the driving force behind our growth”,
Masa Idelbi,
Manager - Human Resources
Cameron McKerchar
Managing Director
Jenny Bennett
Operations Manager
Christian Rono
Claims Handler
Leadership
Cameron McKerchar is a dedicated professional with a passion for safeguarding businesses and livelihoods through personalised and cost-effective insurance solutions. With a keen eye for detail and a strong sense of responsibility, he takes pride in crafting bespoke plans that cater to the unique needs of each client. Beyond his expertise in the insurance realm, McKerchar is also a proponent of fostering a supportive and empowering workplace culture. Striving to create an environment where every team member thrives, he prioritises nurturing individual growth and providing opportunities for realising one’s full potential. His passion for both business protection and employee wellbeing shines through in his impactful contributions to the industry.
Managing Director
Cameron McKerchar
Jenny Bennett is committed to her profession and staff, with a passion for providing exceptional service and ensuring smooth operations. She recognises the critical role insurance plays in people’s lives during challenging times and is committed to delivering the best solutions for clients. Bennett’s devotion to the team stems from her belief in fostering a supportive and empowering work environment. She understands that a motivated and cohesive team is essential for achieving collective goals and maintaining high-quality services. Leading by example and valuing her team’s growth, Bennett cultivates a culture of excellence and dedication that is consistently demonstrated and recognised by a supportive and responsive clientele, industry providers and team of professionals.
Operations Manager
Jenny Bennett
Christian Rono likes working for Arch because he feels respected and valued as an individual and that he matters as a person. All his co-workers are lovely to work with, and there is a sense of community in the company. Everyone gets along well, and this runs throughout all levels. Arch has a strong leadership core in the organisation, and co-workers support each other. The benefits are very generous at Arch, and they help to support Rono and his family.
Claims Handler
Christian Rono
“What drives our success is our results-driven people. Capable, entrepreneurial Rohitians are the driving force behind our growth”,
Masa Idelbi,
Manager - Human Resources
“We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations”
Erica Kofie, QBE
Leadership
“We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations”
Erica Kofie, QBE
“What drives our success is our results-driven people. Capable, entrepreneurial Rohitians are the driving force behind our growth”,
Masa Idelbi, Manager - Human Resources
Leadership
Nick Best
Team Manager – Property
Nick Best started with Pen in March 2022 as the property team manager, working with underwriting teams in Melbourne, Sydney and Brisbane. Prior to joining Pen, Best was a branch manager and broker at Insurance House. He also held a number of roles at QBE across underwriting, sales and distribution.
Best believes strongly that the insurance industry is very much a people business, and as a team, they are focusing strongly on the existing broker relationships and are continually looking to foster new relationships across Australia. The team underwrites a wide variety of occupations, including food and beverage, manufacturing, hospitality and wholesale. The team has extensive experience and the authority to make quick decisions and develop solutions with their partners.
Outside of insurance, Best is heavily involved in his local junior cricket teams despite an admission of his inability to play the sport.
Team Manager – Property
Nick Best
Kerrie Coxell
Team Manager – Care Liability
Kerrie Coxell joined Pen in February 2018, initially as an underwriter in the care team, and was appointed team manager in 2021. Prior to joining Pen, Coxell was an insurance broker for more than 25 years with experience servicing aged and disability care clients and as a loss adjuster for three years.
The Pen Care liability team offers bespoke combined liability (GL/PI malpractice and ML) products to the aged care and retirement village sectors and disability and home and community care providers. The team of four full-time underwriters pride themselves on their superior knowledge and insight into these sectors. They are passionate about assisting brokers and their clients to manage the risks associated with being service providers.
Coxell loves to engage and work with brokers to understand their clients’ needs, providing first-class service, knowledge and support that continues into the claims process.
Coxell spends her time living between the sunny Gold Coast and the thriving metropolis of Sydney – living her best life.
Team Manager – Care Liability
Kerrie Coxell
Tudor Insurance Australia provides personalised insurance solutions and claims advocacy that put clients first. Using expertise, professionalism and market strength, it brokers the most comprehensive insurance coverage available to give its clients peace of mind for continued lifestyle protection and prosperity. The company’s experienced team is expert at assessing the risks and exposures of businesses across a diverse array of industries. With care, respect and integrity at the heart of its service delivery, Tudor Insurance takes pride in its professional approach to efficient and effective claims management and arranging risk management services.
The company’s specialised insurance offerings and membership in the global Steadfast Group give them superior market access, exclusive products and services, and unrivalled negotiating power to broker the most comprehensive coverage at competitive rates. Tudor Insurance’s vision is lifestyle protection and prosperity for clients; its mission is to use the company’s expertise, professionalism and market strength to provide personalised insurance solutions and advocacy that put clients first; and its core values are the following:
“We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations”
Erica Kofie, QBE
Paul Behm
Underwriting Manager – Hospitality
Barry Long
Team Manager – General Liability
Chris Bounos
Underwriting Manager – Professional Risks
Simon Williams
Chief Strategy & Distribution Officer, Arch Insurance International
and Active Underwriter, Syndicate 1955
Paul Behm joined Pen in 2017 as hospitality underwriting manager.
Behm is a career insurance industry professional with 25 years of experience covering underwriting, business development, relationship management, broking and portfolio management.
For the last 13 years, Behm has been focused on the delivery of products to the hospitality sector and has built significant relationships across this industry group.
Behm has a passion for service that is translated into speed to market and deep knowledge of Pen’s products and how they relate to the hospitality industry.
Underwriting Manager – Hospitality
Paul Behm
Barry Long joined Pen in May 2021 and was appointed team manager at the end of 2021. He leads a team of highly experienced liability underwriters across the Sydney, Melbourne and Brisbane offices and is dedicated to providing outstanding service and technical expertise to the company’s brokers. Long and his team collaborate with brokers to develop innovative products and risk solutions across a wide range of liability classes, both primary and excess. The company’s broad appetite and superior capacity enable it to tailor its coverage to meet its clients’ needs.
Long began his insurance career after university, first in broking and then in underwriting financial lines. He moved into casualty underwriting in 2011, where he has underwritten and managed portfolios of complex corporate, energy, mining and construction risks, most recently at Zurich.
Team Manager – General Liability
Barry Long
Chris Bounos is the professional risks underwriting manager at Pen. He has been with the company since 2016. Bounos has been underwriting PI for 16 years, having worked at Dual, Allianz and Quanta.
The professional risks team specialises in excess loss, professional indemnity and cyber. The PI focus is mostly on the construction and engineering sectors for medium-sized and smaller corporate accounts, as well as lawyers and other miscellaneous professions. The company’s cyber facility has a very broad appetite and can accommodate risks up to $450m in turnover.
The professional risks team prides itself on service, technical knowledge and a solution-driven attitude for their broking partners.
Underwriting Manager – Professional Risks
Chris Bounos
Kimi Shah leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic, and tailored to each situation.
Partner
Kimi Shah
Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.
Partner
Kimi Shah
Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.
Partner
Kimi Shah
“Despite the challenging claims environment, QBE’s coverage and risk appetite have remained consistent. Brokers and customers know and understand our risk appetite and the cover we offer, providing them with certainty for the future,” says Erica Kofie, head of cyber proposition. “We put our customers at the centre of our business, responding to brokers in a proactive and timely manner and working with the customer to understand their unique risk profile and tailor appropriate solutions.”
Kofie adds, “Through 2022, QBE successfully delivered significant growth in the cyber sector, reflecting the depth and strength of our team. We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations.”
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Medal
Small business
Brokers’ Pick – Professional liability
Broker's Pick – Personal Accident and Illness Insurance
Turnaround time – claims
BDM support
Broker communication, training and development
Overall service level
BDM support
BDM support
Medal
Overall service level
Broker communication, training and development
BDM support
Turnaround time – claims
Broker's Pick – Personal Accident and Illness Insurance
Brokers’ Pick – Professional liability
Small business
Medal
Overall service level
Broker communication, training and development
BDM support
Turnaround time – claims
Broker's Pick – Personal Accident and Illness Insurance
Brokers’ Pick – Professional liability
Small business
• TEAMWORK – to support each other to be their best
• EDUCATION – a commitment to ongoing learning
• CARE – listening to understand and valuing relationships
• RESPECT – treating others as they would want to be treated
• INTEGRITY – acting with honesty, transparency and professionalism in all
they do