Headquarters:

Rosedale, Auckland

Year founded:

2003

Number of employees:

Phone:

0800 555 095

Email:

jom@nzbrokers.co.nz

Website:

nzbrokers.co.nz

LinkedIn:

linkedin.com/company/nzbrokers-management-limited

“We put our customers at the centre of our business, responding to brokers in a proactive and timely manner and working with the customer to understand their unique risk profile and tailor appropriate solutions”

Erica Kofie, QBE

Jo Mason

Chief Executive Officer

Danielle Brookbanks

Chief Operating Officer

Rochelle Nayler

Head of Technology Solutions

Leadership

Jo Mason has close to 40 years of insurance industry experience, both in New Zealand and Australia. In July 2016, she was appointed CEO of NZbrokers. Prior to this, she was national manager – underwriting agencies and cluster groups at Allianz Australia, a role that had responsibility for the strategic growth and development of the Specialised Agencies, including Global Transport, Strata Community Insurance and Pet Plan. Preceding this role, Mason was at IAG for 30 years, her last role being NZI’s GM corporate and facilities in Auckland, where she helped lead the integration of the Lumley NZ business into IAG. She attended INSEAD business school in France and Singapore, completing an Advanced Management Programme. She also holds a New Zealand Certificate in Financial Services (Level 5) and is an independent board member of the Insurance Brokers Association of NZ (IBANZ).

Chief Executive Officer

Jo Mason

Danielle Brookbanks has been with NZbrokers since early 2017 in an operational capacity, and was appointed chief operating officer in 2023. Prior to joining NZbrokers, she held roles in key account management in the beauty distribution industry in Australia, and sales and client services and compliance for a leading provider of energy trading solutions in the UK. Working across multiple industries has led her to relish the challenge of truly understanding a business and how it operates. Brookbanks enjoys the NZbrokers number 8 wire attitude that ensures the company is focused on delivering its promise and keeping its members and end customers at the forefront of everything it does.

Chief Operating Officer

Danielle Brookbanks

Rochelle Nayler has more than 30 years of insurance industry experience across underwriting, broking and technology. In 2014, she was appointed head of technology solutions for NZbrokers. Prior to this, she was a software consultant at Ebix NZ, a role that had responsibility for delivering and supporting software solutions to insurance brokers. Preceding this role, Nayler was in the broking space, initially as a broker, then moved into the IT space where she was responsible for implementing and administering a new broker system in the New Zealand and Australian offices. Her career in the insurance industry started in underwriting. In 2017, Nayler attended the AUB Group Academy, a joint venture with the Australian Institute of Management, and gained her Diploma of Leadership & Management. She completed a Leadership Program through the Institute for Strategic Leadership in 2023. She is passionate about the use of technology as an enabler. Her current role is particularly focused on having technology behind the scenes, enabling brokers to do what they do best – give insurance and risk advice.

Head of Technology Solutions

Rochelle Nayler

Erica Kofie, QBE

“We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations”

Erica Kofie, QBE

Leadership

“We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations”

Erica Kofie, QBE

Leadership

John Davison

Technical Manager – Insurance

John Davison joined NZbrokers in November 2017 after spending 37 years with NZI. He brings significant experience and local knowledge to the role. His previous roles have been in all aspects of insurance, sales, underwriting, audit, branch management in Auckland, Rotorua and Tauranga, and more recently as national manager, CPF, responsible for managing the NZI team that services CPF throughout NZ.  Davison has a strong technical background, particularly in negotiating wording and dealing with claims issues. He also has strategic, people management, and leadership skills from being a people manager with NZI for over 25 years. He is also a senior associate at ANZIIF. 

Technical Manager – Insurance 

John Davison

Simon Moss

Member Services Manager

Simon Moss has worked as a senior underwriter, a senior broker and is back for a second turn with NZbrokers. As an underwriter, he worked for NZI (formerly South British), then moved to Commercial Union. In 1993, he took up the challenge to become a broker, initially with Marsh (formerly Sedgwick) and then for FMR Risk. More recently, Moss worked for BrokerWeb, managing their Auckland branch. His role with NZbrokers from 2012 to 2019 helped build relationships and an understanding of many broker businesses throughout New Zealand. He aims to use this experience to further develop the member services role for the benefit of NZbrokers’ members and their clients. He has been fortunate to work in Canterbury, Mid Canterbury, Wellington, Hawkes Bay and Auckland. Moss has a Diploma in Business Studies, endorsed in Insurance Management, from Massey University. These studies included insurance management, risk management, public relations and human resource papers.

Member Services Manager

Simon Moss

NZbrokers is the largest independent insurance broking collective and the third largest broking group in New Zealand. Its purpose is to provide support and systems for independent brokers that enable better client outcomes. NZbrokers has 47 members representing approximately $850 million. Its local strength, coupled with the financial backing of its parent company, AUB, puts the company in a strong position to continue to be successful in the future. NZbrokers lives by its values of keeping it real, being one team, upholding the philosophy, delivering the promise, having a "number 8 wire mentality" and punching above its weight.

“We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations”

Erica Kofie, QBE

Rachel Green

Underwriting Manager, Cyber

Kane Bradford

Head Professional Practice, Innovation and Partnership

Constantine Osuchukwu

Reverend

Simon Williams

Chief Strategy & Distribution Officer, Arch Insurance International and Active Underwriter, Syndicate 1955

Moving to Arch a year ago made Rachel Green feel like she has finally found her insurance home. It has been great to be part of a company in Australia that celebrates birthdays, everyone being invested in the company’s trajectory, and the nimble way of operating where all ideas are heard. Green finds it so refreshing – all combined with having the large Arch brand behind the workforce, which has been fantastic.   The company benefits show Arch’s commitment to its employees’ health and wellbeing, which is supported by trust and flexibility on a day-to-day basis. Culture comes from the top, and regional manager, Dominic Brannigan, drives a positive working environment and genuine care for employees, which is replicated throughout the company.

Underwriting Manager, Cyber 

Rachel Green

Kane Bradford oversees the school’s teaching and learning agenda, with a particular focus on harnessing strategic partnerships to the benefit of our staff and students. He brings significant experience from his previous work as a teacher and leader in independent schools to his leadership spanning senior roles at the Australian Institute for Teaching and School Leadership (AITSL) and the Australian Sports Commission (ASC).

Head Professional Practice, Innovation and Partnership

Kane Bradford

Constantine Osuchukwu joined Lindisfarne as chaplain in 2021. Previously, he was the parish priest of St Matthew’s in Wendouree, Diocese of Ballarat, Victoria. He has a Bachelor of Arts (Philosophy and Theology), a Masters of Counselling and a Graduate Diploma in Community Development. Osuchukwu brings experience in a variety of parish roles, plus ministry work in prisons and the tertiary sector.

Reverend

Constantine Osuchukwu

Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.

Partner

Kimi Shah

Partner

Kimi Shah

Partner

Kimi Shah

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Brokers’ Pick – Professional liability

Broker's Pick – Personal Accident and Illness Insurance

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BDM support

Broker communication, training and development

Overall service level

BDM support

Medal

Overall service level

Broker communication, training and development

BDM support

Turnaround time – claims

Broker's Pick – Personal Accident and Illness Insurance

Brokers’ Pick – Professional liability

Small business

Medal

Overall service level

Broker communication, training and development

BDM support

Turnaround time – claims

Broker's Pick – Personal Accident and Illness Insurance

Brokers’ Pick – Professional liability

Small business