Headquarters:

10 Fenchurch Avenue, London, EC3M 5BN

Year founded:

2004

Number of employees:

900

Phone:

403-253-1980

Email:

gus.evans@springloans.co.nz

Website:

archinsurance.com/international

LinkedIn:

linkedin.com/company/arch-insurance-europe

“We put our customers at the centre of our business, responding to brokers in a proactive and timely manner and working with the customer to understand their unique risk profile and tailor appropriate solutions”

Erica Kofie, QBE

Hugh Sturgess

Chief Executive Officer, Arch Insurance International

Steve Bashford

Chief Executive Officer, Arch Insurance UK Regional Division

Krista Bonneau

Chief Reinsurance and Exposure Officer, Arch Insurance International

Leadership

Robyn Young is a second-generation insurance broker and is extremely proud of the 40-year history her family has built. She is a past president of the Insurance Brokers Association of Alberta (IBAA), the Insurance Brokers Association of Canada (IBAC), and the Association of Alberta Registry Agents. She is a self-described insurance nerd who loves the industry and fosters a great working culture for an experienced team of brokers and admin to ensure a great customer experience.

President and Chief Executive Officer

Robyn Young, CAIB

Jody Lohr has worked in insurance since 2005, starting as a receptionist and quickly deciding that a career as a broker was where she wanted to be. She has worked in various roles, as both a personal and commercial lines broker and in management, before taking the role as VP, operations at E&Y in 2018. Lohr loves insurance and is always promoting brokering as a career. She is a past president of the Professional Young Insurance Brokers (PYIB) and the Insurance Brokers Association of Alberta (IBAA) and she continues to be a strong advocate for the insurance profession.

Vice President, Operations

Jody Lohr

With over 17 years of experience in insurance, Sami Yahya is a professional specializing in sales strategy and brand management. As a results-driven leader with a track record of driving revenue growth through innovative campaigns, Yahya understands the customer journey. His background in sales and business development, he possesses an understanding of market dynamics and customer needs, enabling him to identify new business opportunities and develop tailored sales strategies. He coaches his team to always educate their clients on updates in the insurance industry as he believes all policyholders should be aware of their risk exposure so they can obtain proper coverage with ease and understanding.

Vice President, Sales and Marketing

Sami Yayha

Erica Kofie, QBE

“We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations”

Erica Kofie, QBE

Leadership

“We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations”

Erica Kofie, QBE

Leadership

Jason Kittinger

Chief Financial Officer and Chief Operating Officer, Arch Insurance International

Erron Grasby is a seasoned professional with over 15 years of accounting experience, including eight years spent on building and implementing accounting systems in many industries. Grasby completed his bachelor’s in management, with a major in accounting, and obtained his professional designation in 2018. He joined the Excel & Y team in 2021, and with his experience of systems and accounting, he works to collaborate with his colleagues and use his experiences to add continuity and support during a new system implementation, as well as in the execution of the company’s dynamic business strategies. He fosters a team spirit and can explain the accounting process in a way the whole team can understand.

Controller

Erron Grasby, CPA, BMgt, CPM

Mike Lay

Chief Underwriting Officer, Property, Casualty and Motor

In addition to his outsourcing and offshore finance team expertise, Luke De Campo is PANDR’s head of finance. With his extensive background in corporate finance, consulting, and leading finance teams, he is uniquely qualified to help businesses achieve their financial goals. He is passionate about helping small and medium-sized enterprises improve their efficiency, profitability, and scalability, and he brings a wealth of experience to the table. In his current role, De Campo oversees the company’s financial operations and ensures that all accounting practices are compliant and transparent. His commitment to excellence and deep understanding of finance make him an invaluable asset to PANDR and its clients.

Head of Finance

Luke De Campo

Arch Insurance International (Arch) is part of Arch Capital Group Ltd (ACGL), an S&P 500 company with over 5,000 employees worldwide. ACGL is one of the largest (re)insurance companies in the market, with an annual GWP of $17.9 billion as of 30 September 2023. Arch provides underwriting solutions across a diverse and growing portfolio of more than 20 business classes, spanning multiple platforms in the London company market, the Lloyd’s market, the UK regional market, Australia, Bermuda and the European Union. Through its Lloyd’s and London company market platforms, Arch provides customised solutions and high levels of capacity across multiple (re)insurance classes. Arch’s UK Regional division, launched in 2018, offers specialised insurance solutions for a wide range of businesses from 11 locations across the country. The past few years have been transformational for Arch Insurance International. Since 2019, the company has more than trebled in size in terms of GWP, and this growth has been seen across all territorial platforms. In 2021, Arch launched its new brand promise, “Pursuing Better Together,” encapsulating an approach to doing business based on collaboration, responsiveness and a genuine commitment to continually raising the bar.

“We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations”

Erica Kofie, QBE

Lino Leoni

Chief Underwriting Officer, Short Tail Lines, Arch Insurance International

Steven Loyens

Chief Actuary, Arch Insurance International

Kirsten Valder

Chief Administrative Officer, Arch Insurance International

Simon Williams

Chief Strategy and Distribution Officer, Arch Insurance International and Active Underwriter, Syndicate 1955

Kylie Quinlivan is general counsel and company secretary of hipages Group and a member of the executive team. This is her second role as general counsel of an ASX-listed company. Quinlivan is a top-tier trained corporate lawyer with over 17 years of experience in public and private M&A/transactional work, fundraising, and corporate governance. She is commercially oriented, curious, and with a demonstrated ability to understand complex matters quickly and communicate simply. Quinlivan is excited by hipages’ growth potential, its entrepreneurial spirit and conviction for creating a unique culture. She holds a Bachelor of Commerce/Laws (Honours) and a Master of Laws from the University of Sydney.

General Counsel and Company Secretary

Kylie Quinlivan

Keith Schlosser is global chief information officer at AXIS Capital, where he leads the company’s global information technology and data strategy. He is also responsible for driving change throughout the organisation by delivering high-quality, future-oriented IT services in line with AXIS Capital’s business strategy. Schlosser has more than 30 years of insurance industry experience, spanning roles in information technology, business solutions, marketing and sales. Prior to AXIS, he served as chief information officer for Chubb’s Overseas General Insurance division, where he spearheaded a number of growth, innovation, digital and change initiatives. Before that, he served as CIO at The Travelers Companies international division. Schlosser was also a vice president for marketing technology and web communications at AIG.

Global Chief Information Officer

Keith Schlosser

Dan Draper was appointed group chief underwriting officer in September 2022. He had previously served for more than two years as group head of underwriting at AXIS. Prior to that, he had been group chief risk and actuarial officer at VIBE. Before joining VIBE, Draper spent eight years with AXIS, holding a number of leadership roles that included group chief actuary, chief risk analytics officer, and insurance segment chief risk officer. Before that, he held managerial positions at the Financial Services Authority, XL Capital, and EY.

Group Chief Underwriting Officer

Dan Draper

Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.

Partner

Kimi Shah

Partner

Kimi Shah

Partner

Kimi Shah

“Despite the challenging claims environment, QBE’s coverage and risk appetite have remained consistent. Brokers and customers know and understand our risk appetite and the cover we offer, providing them with certainty for the future,” says Erica Kofie, head of cyber proposition. “We put our customers at the centre of our business, responding to brokers in a proactive and timely manner and working with the customer to understand their unique risk profile and tailor appropriate solutions.” Kofie adds, “Through 2022, QBE successfully delivered significant growth in the cyber sector, reflecting the depth and strength of our team. We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations.”

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Small business

Brokers’ Pick – Professional liability

Broker's Pick – Personal Accident and Illness Insurance

Turnaround time – claims

BDM support

Broker communication, training and development

Overall service level

BDM support

Medal

Overall service level

Broker communication, training and development

BDM support

Turnaround time – claims

Broker's Pick – Personal Accident and Illness Insurance

Brokers’ Pick – Professional liability

Small business

Medal

Overall service level

Broker communication, training and development

BDM support

Turnaround time – claims

Broker's Pick – Personal Accident and Illness Insurance

Brokers’ Pick – Professional liability

Small business