Headquarters:

One Creechurch Place, London, EC3A 5AF

Year founded:

1998

Number of employees:

500+

Phone:

236 202 0076

Email:

enquiries@dualgroup.com

Website:

dualinsurance.com

LinkedIn:

linkedin.com/company/dual-uk

“Restructuring inherited and legacy positions is a particular strength of our firm because of our ability to carefully evaluate existing security positions”

Thomas Carhart, South Street Advisors LLC

DUAL UK

Simon McGinn

Chief Executive Officer

Rebecca Bramley

Head of Human Resources

Catherine Dixon

Chief Underwriting Officer

Leadership

Simon McGinn joined DUAL in 2024 to drive ambitious growth plans for the UK business. He had previously worked for 19 years at Allianz, where he was CEO of Allianz Commercial and sat on the UK PLC board. Before that, he spent three years at Aviva, having started his career as a graduate at Commercial Union.

Chief Executive Officer

Simon McGinn

Rebecca Bramley joined DUAL in 2015, having first worked at Howden in 2013. At the helm of its HR team, her role is a twofold responsibility – to empower teams to reach their full potential while meeting DUAL's business strategy through effective people solutions.

Head of Human Resources

Rebecca Bramley

Catherine Dixon is chief underwriting officer for DUAL UK. Joining the company in June 2024, she is responsible for leading the underwriting functions in the UK. She brings over 35 years of experience in the insurance industry, including roles in underwriting, risk control and portfolio management. Prior to joining DUAL, she was chief underwriting officer at Allianz Commercial UK.

Chief Underwriting Officer

Catherine Dixon

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Caroline Stone

Chief Risk Officer

Caroline Stone joined DUAL in 2022 to head up our risk and compliance teams in the UK, where she sits on the board of DUAL Corporate Risks Limited. She previously held roles at BGL, Nottingham Building Society, Experian, Capital One and Mars.

Chief Risk Officer

Caroline Stone

Julie Adams-Moore

Chief Financial Officer

Julie Adams-Moore joined DUAL in 2023, having previously worked for KGM, which is now part of DUAL. As KGM’s finance director, she also led the company’s data strategy and broker service operations.

Chief Financial Officer

Julie Adams-Moore

DUAL is a different kind of MGA. Its people-first culture and entrepreneurial spirit creates an environment where employees can bring their whole selves to work and make a real impact. DUAL's employees are valued as the company's best assets, and as the business grows, the employees grow with it. In the latest Global People Survey across 1,700 employees, the results showed 85% of employees are proud to work at DUAL, 92% know how their work contributes to the overall goals of the business and 85% would recommend DUAL as a great place to work. Since DUAL UK was founded in 1998, it has focused on one thing: being the best underwriting business it can be. DUAL leans into the challenges of an ever-evolving risk landscape by empowering its underwriters to make fast decisions and grow their products.

“Our disciplined investment process helps position our clients to reap the benefits of rising securities markets at an appropriate level of risk”

Thomas Carhart, South Street Advisors LLC

Rebecca Ince

Chief Operating Officer

Robert Corner

Chief Distribution Officer

Catherine Farnworth

Chief Actuary

Ciaran Astin

Chief Personal Lines Officer

Becky Ince joined DUAL in 2019 as COO for the UK and Europe. She is responsible for a number of teams, including IT, data, change, operations and management information, and also oversees DUAL’s outsourced functions.

Chief Operating Officer

Rebecca Ince

Rob Corner joined DUAL in 2024 as chief distribution officer. He was previously regional director for AXA and, before that, managing director of Premierline insurance broker. He spent nine years at Allianz, having joined as management trainee with a master’s degree in international business from the University of Newcastle-upon-Tyne.

Chief Distribution Officer

Robert Corner

Catherine Farnworth joined DUAL in 2024 to head up its actuaries in the UK and Europe. She was previously chief risk actuary at IQUW in London and MS Amlin in Zurich. She spent five years in Bermuda as lead actuary for PwC, and then as group actuary for MS Frontier.

Chief Actuary

Catherine Farnworth

Ciaran joined KGM as Managing Director in 2024 and has recently expanded his role to Chief Personal Lines Officer for DUAL UK. Ciaran has over a decade of leadership experience within the motor and home insurance sectors, having previously held senior roles at Hastings Group and Direct Line Group. He was most recently Managing Director of DriveScore, the app-driven motor insurance data business within ClearScore group.

Chief Personal Lines Officer

Ciaran Astin

Chief Personal Lines Officer

Ciaran Astin

Chief Personal Lines Officer

Ciaran Astin

On a larger scale, HSH handles class action and mass tort lawsuits representing groups of people injured by dangerous products, medications, medical devices, and negligent organizations. The HSH team is known for providing caring and attentive service to clients, and is proud of the firm’s excellent reputation within the legal and medical communities.

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“We will continue to strengthen our service proposition and customer experience as a key differentiator, as we build on the momentum we have achieved to date across multiple business lines and territories,” says McLean. “Our im is to continue to grow our market relevance and strengthen our partnerships with our strategic brokers as we expand our leadership position in key sectors. “We will also continue to invest in talent. We are committed to drawing from the broadest pools of talent, and to creating an environment that attracts and retains stellar employees. We recognise the importance of building teams that are diverse, collaborative, and innovative and are dedicated to cultivating a supportive and inclusive workplace culture in which all our employees can thrive.”

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By partnering with FTA, businesses gain a trusted, reliable ally that’s fully committed to both their success and the protection of their clients.

Fast turnaround: FTA quotes more than 65% of new business submissions within 48 hours, helping clients secure coverage quickly. Competitive rates: Whether your client’s risk is large or small, FTA offers premiums starting at just $400, making insurance affordable and accessible. Long-term stability: With a three-year long-term capacity agreement in place with eight highly respected Lloyd’s Syndicates, FTA guarantees long-term security and reliability. Award-winning expertise: As a five-time 5-Star award winner, FTA is recognised as an industry leader in risk solutions. Expert underwriting: FTA’s team of experienced underwriters provides tailored solutions to meet the unique needs of each client. Exceptional service: FTA is known for its commitment to clear communication, quick responses and a relentless focus on exceeding client expectations.

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Partner

Ben Irantalab enjoys the complexities of personal injury litigation. His practice is exclusively devoted to representing clients with brain injuries, spinal cord injuries, and severe orthopedic injuries. For him, the cases that require special creativity and thinking outside the box are the most gratifying.

Partner

Ben Irantalab

Partner

Ben Irantalab

Partner

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Partner

Liane Brown

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What FTA covers:

Professional indemnity (standalone and combined with general liability for white-collar professionals) Information technology liability Management liability Design and construct liability Public and products liability Associations liability Cyber insurance Excess layers

What FTA covers:

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Stephen Kerr

Chief Executive Officer, Asia

Nicki Dunn

Chief Client Officer

Nigel Cook

Chief Executive Officer, Singapore Head of Major Complex Loss, Asia

John Law

Chief Executive Officer, China

Alexa Tang

Chief Executive Officer, Hong Kong

Aldrin Wong

Chief Executive Officer and Managing Director, Malaysia

Andri Dirgantara

President Director, Indonesia

Pam Chhabra

Manager – Residential Strata

Adam Basaldella

Manager – Claims

Adam Basaldella

Manager – Claims

Nuts and bolts Along with extensive training in the algorithms used in South Street’s investment process, the firm’s analysts and portfolio managers are taught the fundamentals of business and financial analysis. While most firms are moving toward the use of third-party mutual funds and ETFs in portfolio construction, South Street possesses this research capability, and it also has the ability to identify undervalued investment opportunities that fit its clients’ financial picture. Carhart comments, “For instance, restructuring inherited and legacy positions is a particular strength of our firm because of our ability to carefully evaluate existing security positions.” What has inspired clients to remain with South Street for so long is the firm’s holistic approach that applies the same investment criteria to allocation decisions across multiple asset classes and security selection for equities, bonds, and other publicly traded instruments. The firm’s portfolios only hold individual securities that have been fully vetted and researched by its experienced investment team. Several algorithms are employed to identify purchase candidates in the yield, growth, and technology sectors. Depending on their income and risk profiles, clients often hold a variety of securities, from traditional common stocks and bonds to publicly traded master limited partnerships and gold-bullion-backed ETFs. “While securities are drawn from a universe of over 19,000 companies, we are a concentrated manager that typically holds 25 to 30 issues in our clients’ equity component,” says Carhart. “Candidates for in-depth fundamental business analysis must pass a set of rigorous screening criteria that have tended over time to be reliable indicators of future business and financial success.”

Meticulous onboarding The key building block in South Street’s process is earning the trust of all new clients by ensuring they and their advisors’ visions align. Early discussions focus on return expectations, income requirements, and risk tolerance. Carhart says, “Based on these conversations, we will model projected investment returns, income generation, and capital appreciation for a number of different portfolio mixes over a 10-year time frame. After further discussion, we agree on a set of guidelines that often are summarized in an investment policy statement. These guidelines are not static, but can change along with the client’s evolving financial picture.” Another fundamental of South Street’s approach is a give-and-take relationship between the firm and the client, which reinforces the trust critical to success. “In our view, talk about trust and personal relationships means little if a client doesn’t see market-beating gains in portfolio value over time. Our disciplined investment process helps position our clients to reap the benefits of rising securities markets at an appropriate level of risk,” says Carhart. Due to its longevity, record of success, and satisfied clientele, South Street is a firm comfortable in its own skin. Its team knows who they are and will continue to do so.

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“At the end of the day, many individual wealth managers tout personal service, custom portfolio management, and responsiveness, but few can match South Street Advisors’ record of wealth creation since its inception 26 years ago.”

Stephen Owen, South Street Advisors LLC