Profile
"West Oak’s success has come from always putting our clients’ best interests first and always finding ways to improve and add more value to them"
Andrew mcquiston,
west oak family office, wellington-altus private wealth
Jennifer Wilson, the national cyber claims lead at HUB International, has many talents. When the COVID pandemic hit, she was quick to identify a serious problem with remote working and ransomware attacks. She established best practices in cyber breach response claims and hired additional claims staff, establishing a service which has proven to be invaluable to clients and HUB.
In addition to handling cyber claims, she excels at managing client expectations. “I have found that most clients are not looking for a ‘yes,’ they are looking to us, as their broker and risk management advisor, to provide them with our expert advice, opinion and advocacy,” she says. “And sometimes that means saying no, but backing it up with facts and subject matter expertise.”
Jennifer has over 28 years of experience in the industry, primarily in the cyber, specialty claims and risk management sector. As the national cyber claims lead at HUB, she has established best practices in tech E&O and cyber claims coverage analysis and negotiation. Her team focuses on all aspects of cyber risk, including policy form negotiation, pre-loss services, vendor selection, coverage review and advocacy, litigation management, education and training, benchmarking, and contractual risk transfer.
Due in part to the success and value of the cyber claims team that Wilson built, along with her leadership skills, she recently accepted the position of cyber practice leader, overseeing the cyber marketing negotiation and placement team as well as the cyber claims team for the east region. In her current role, she’s earned the respect of her teammates. She states that “it is a joy and an honor to lead such a talented group of experts.”
“Jennifer is always the first to raise her hand for any need that is identified – whether that is a business need or a colleague who could use a hand,” says her colleague Alicia Golia. “Rather than focusing her energy on difficulties, she digs in her heels, identifies root causes of difficulties, and identifies a variety of possible solutions and how she can be instrumental in deploying these solutions.”
Meanwhile, coworker Michele Lepper says: “Jennifer embraces the team approach, and everyone’s input matters and is respected. She is always approachable and not intimidating in any way. Whenever I reach out to her with questions or when seeking her guidance, I know that together, we will find a solution to any issue that arises.”
Jennifer joined HUB International in 2014 and plays an integral role in contributing to many of HUB’s business development successes. In addition to landing on the most prestigious Insurance Boston magazine’s Elite Women in Insurance list for 2022, she also made it to the Hot 100 list for 2022. She was nominated for the 2020 Boston Insurance Women to Watch Award and received the national Power Broker Award from Risk & Insurance magazine. First and foremost, Jennifer is grateful to HUB for supporting her interests in managing the cyber-related claims. This award would not have happened without the advancement that HUB extended to Jennifer in her new role.
What would she change about the insurance industry if she could? “Really, I wouldn’t change much,” she says. “I think we’re heading in the right direction, and I’m encouraged by what I’ve seen in the past five plus years. Historically insurance has been a white male-dominated industry. Following the MeToo and Black Lives Matter movements, employers have shown an interest and commitment to investing in equality and diversity to effectively service the wide range of clients in our industry, and to attract a diverse talent pool to evolve with the landscape of our country. We’re not where we need to be, but we’re on the right path.
“Additionally, there has been tremendous change in the tech and cyber space following the pandemic which brought a great deal of chaos to the industry. The onslaught of ransomware claims has created heightened scrutiny from the underwriters who have implemented stringent IT security protocols on their insured. The end result, however, is that insureds are now much better protected and equipped to prevent, combat and mitigate cyber-related attacks. The current landscape also offers a plethora of job opportunity and advancement in the cyber space, creating an employee’s market. If you’re looking for a career change, now is the time to jump into the cyber world.”
300 Ballardvale Street, Wilmington, MA 01887
978 661 6625
jennifer.wilson@hubinternational.com
www.linkedin.com/in/jennifer-wilson-20784642/
hubinternational.com
Jennifer Wilson
Cyber Practice Leader
HUB International
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Bio
Milestones
Profile
Milestones
2020–present
Insurance Business Magazine | Key Media
Deputy Principal at Australian Christian College - Southlands
Doctor of Education
2020–present
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2021
Ted Talk in collaboration with key media
Year 7 Community Leader and Leader for Learning Technologies and Platforms at Northern Beaches Christian School
Master of Business Administration, 2017–2019
2021
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2013
Ted Talk in collaboration with key media
Master of Education (Curriculum and Pedagogy)
2013
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Ted Talk in collaboration with key media
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Ted Talk in collaboration with key media
Bachelor of Education (Primary)
2009–2012
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2015
2019–present
2021
2022–present
2021–present
Jennifer Wilson
Cyber Practice Leader
HUB International
Read on
Special Report
Home
Bio
Milestones
Profile
Milestones
Insurance Business Magazine | Key Media
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
Ted Talk in collaboration with key media
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
Ted Talk in collaboration with key media
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
Ted Talk in collaboration with key media
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
Ted Talk in collaboration with key media
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
2015
2019–present
2021
2022–present
2021–present
Jennifer Wilson
Cyber Practice Leader
HUB International
Read on
Special Report
Home
Bio
Milestones
2021–present
2022–present
2021
2019–present
2015
2021–present
Insurance Business Magazine | Key Media
Executive Vice President, Executive Assurance Division at Arch Insurance Group
2021–present
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2022–present
Human Resources Magazine | key media
Current Cyber Practice Leader, East region
Included in Insurance Boston Magazine’s Hot 100 list, 2022
Included in Insurance Boston Magazine’s Elite Women in Insurance, 2022
2022–present
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2021
Human Resources Magazine | key media
National Cyber Claims Lead
2021
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2019–present
Human Resources Magazine | key media
Director of Cyber Claims
Nominated to Boston Insurance Women to Watch list, 2020
2019–present
2009–2011
2015
human resources | key media
Received Risk & Insurance Power Broker Award
2015
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Milestones