Profile
"West Oak’s success has come from always putting our clients’ best interests first and always finding ways to improve and add more value to them"
Andrew mcquiston,
west oak family office, wellington-altus private wealth
Like many professionals in her field, Iris Chan faced daunting mental and physical challenges getting through the COVID-19 pandemic and its associated lockdowns. “I was not able to meet physically with colleagues, business partners, friends and even family,” she says. “I refocused myself to face it in a proactive way by frequently connecting with them. I [communicated with] others through scheduled and spontaneous video calls – either group or individual – to share ideas and offer help after I can see their facial expressions, listen to their concerns, and understand their emotions.”
As the executive director of construction in Hong Kong and Macau at WTW, she provides her team members with regular support and resources to ensure they are happy, engaged, and productive, especially during the pandemic. She is also a member of the General Committee of The Hong Kong Confederation of Insurance Brokers, and is a senior associate of The Australian and New Zealand Institute of Insurance and Finance. With over 20 years of experience, she has held various senior positions with major insurance brokers in Asia.
She has focused on seeking innovative and the best risk transfer solutions for infrastructure, superstructure, hospitality, power, and petrochemical projects. In the past decade, she has supported numerous construction projects in Hong Kong and Macau, demonstrating professionalism, innovation and service excellence to her clients.
Iris has been actively promoting knowledge exchange across industries by enhancing knowledge about insurance and speaking at different industry events. In 2020, she spoke at the annual conference of the Society of Construction Law Hong Kong, advising construction legal professionals on various insurance matters that might affect their overall risk transfer strategy. In 2021, she spoke to members of the Hong Kong Construction Association on COVID-19 and employers’ liability under the Employees’ Compensation Ordinance. In January 2022, she spoke at the Asian Financial Forum, contributing her views on innovating insurance to combat climate change.
She is passionate about talent attraction and retention in the insurance industry. Hence, she supports industry initiatives that attract young talent and enable young professionals to advance their insurance brokerage career.
“I believe that focus, positivity, helpfulness and respect are the key to success. I focus on each step to attain my goals and challenge the status quo. I remain positive when I fail and try again in a more efficient and pragmatic way, and I respect my teammates and always offer sincere help,” she says.
17th Floor, Lee Garden Three, 1 Sunning Road, Causeway Bay, Hong Kong SAR
+852 2195 5608
Iris.Chan@WillisTowersWatson.com
linkedin.com/in/iris-chan-7b484616
wtwco.com/en-HK
Iris Chan
Executive Director, Construction, Hong Kong & Macau
WTW
Read on
Special Report
Home
Bio
Milestones
Profile
Like many professionals in her field, Iris Chan faced daunting mental and physical challenges getting through the COVID-19 pandemic and its associated lockdowns. “I was not able to meet physically with colleagues, business partners, friends and even family,” she says. “I refocused myself to face it in a proactive way by frequently connecting with them. I [communicated with] others through scheduled and spontaneous video calls – either group or individual – to share ideas and offer help after I can see their facial expressions, listen to their concerns, and understand
their emotions.”
As the executive director of construction in Hong Kong and Macau at WTW, she provides her team members with regular support and resources to ensure they are happy, engaged, and productive, especially during the pandemic. She is also a member of the General Committee of The Hong Kong Confederation of Insurance Brokers, and is a senior associate of The Australian and New Zealand Institute of Insurance and Finance. With over 20 years of experience, she has held various senior positions with major insurance brokers in Asia.
She has focused on seeking innovative and the best risk transfer solutions for infrastructure, superstructure, hospitality, power, and petrochemical projects. In the past decade, she has supported numerous construction projects in Hong Kong and Macau, demonstrating professionalism, innovation and service excellence to her clients.
Iris has been actively promoting knowledge exchange across industries by enhancing knowledge about insurance and speaking at different industry events. In 2020, she spoke at the annual conference of the Society of Construction Law Hong Kong, advising construction legal professionals on various insurance matters that might affect their overall risk transfer strategy. In 2021, she spoke to members of the Hong Kong Construction Association on COVID-19 and employers’ liability under the Employees’ Compensation Ordinance. In January 2022, she spoke at the Asian Financial Forum, contributing her views on innovating insurance to combat climate change.
She is passionate about talent attraction and retention in the insurance industry. Hence, she supports industry initiatives that attract young talent and enable young professionals to advance their insurance brokerage career.
“I believe that focus, positivity, helpfulness and respect are the key to success. I focus on each step to attain my goals and challenge the status quo. I remain positive when I fail and try again in a more efficient and pragmatic way, and I respect my teammates and always offer sincere help,”
she says.
Iris Chan
Executive Director, Construction, Hong Kong
& Macau
WTW
Read on
Special Report
Home
Bio
Milestones
Profile
Like many professionals in her field,
Iris Chan faced daunting mental and physical challenges getting through the COVID-19 pandemic and its associated lockdowns. “I was not able to meet physically with colleagues, business partners, friends and even family,” she says. “I refocused myself to face it in a proactive way by frequently connecting with them. I [communicated with] others through scheduled and spontaneous video calls – either group or individual – to share ideas and offer help after I can see their facial expressions, listen to their concerns, and understand their emotions.”
As the executive director of construction in Hong Kong and Macau at WTW, she provides her team members with regular support and resources to ensure they are happy, engaged, and productive, especially during the pandemic. She is also a member of the General Committee of The Hong Kong Confederation of Insurance Brokers, and is a senior associate of The Australian and New Zealand Institute of Insurance and Finance. With over 20 years of experience, she has held various senior positions with major insurance brokers in Asia.
She has focused on seeking innovative and the best risk transfer solutions for infrastructure, superstructure, hospitality, power, and petrochemical projects. In the past decade, she has supported numerous construction projects in Hong Kong and Macau, demonstrating professionalism, innovation and service excellence to
her clients.
Iris has been actively promoting knowledge exchange across industries by enhancing knowledge about insurance and speaking at different industry events. In 2020, she spoke at the annual conference of the Society of Construction Law Hong Kong, advising construction legal professionals on various insurance matters that might affect their overall risk transfer strategy. In 2021, she spoke to members of the Hong Kong Construction Association on COVID-19 and employers’ liability under the Employees’ Compensation Ordinance. In January 2022, she spoke at the Asian Financial Forum, contributing her views on innovating insurance to combat climate change.
She is passionate about talent attraction and retention in the insurance industry. Hence, she supports industry initiatives that attract young talent and enable young professionals to advance their insurance brokerage career.
“I believe that focus, positivity, helpfulness and respect are the key to success. I focus on each step to attain my goals and challenge the status quo. I remain positive when I fail and try again in a more efficient and pragmatic way, and I respect my teammates and always offer sincere help,” she says.
Milestones
2022
Insurance Business Magazine | Key Media
LEADS THE PUBLICITY, PROMOTION AND MEMBER RELATIONS SUBCOMMITTEE
OF THE CIB
SPEAKER AT ASIAN FINANCIAL
FORUM 2022
2022
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
2021
Ted Talk in collaboration with key media
INCLUDED IN INSURANCE BUSINESS ASIA’S ELITE WOMEN 2021
SPEAKER AT HK CONSTRUCTION ASSOCIATION ON COVID ISSUES
HEAD OF INCLUSION AND DIVERSITY (I&D) AT WTW HK
2021
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
2020
Ted Talk in collaboration with key media
COUNCIL MEMBER OF THE CONFEDERATION OF INSURANCE BROKERS (CIB) IN HONG KONG
SPEAKER AT SOCIETY OF CONSTRUCTION LAW ANNUAL CONFERENCE
2020
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
2012
Ted Talk in collaboration with key media
GREW AND LEARNED WITH A GROUP OF EXCELLENT AND PROFESSIONALLY ADMIRABLE TEAMMATES
APPOINTED AS EXECUTIVE DIRECTOR & HEAD OF CONSTRUCTION OF WILLIS HK LTD
2012
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
1997
Ted Talk in collaboration with key media
FELL IN LOVE WITH THE EXPOSURE, KNOWLEDGE AND NETWORK IN CONSTRUCTION INSURANCE BROKING
1997
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
1997
2012
2020
2021
2022
Iris Chan
Executive Director, Construction, Hong Kong & Macau
WTW
Read on
Special Report
Home
Bio
Milestones
2020
2019
2018
2020-2021
2014-2022
2020
Insurance Business Magazine | Key Media
Received Best Lawyer in Canada Award (Employment and Labour Law)
2020
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
2019
Ted Talk in collaboration with key media
TeD Talk Speaker
2019
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2018
Ted Talk in collaboration with key media
title of milestone
2018
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2020-2021
Human Resources Magazine | key media
Received Lexology Client Choice Award (Labour and Employment – Canada)
2020-2021
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
2014-2022
human resources | key media
Received Best Lawyer in Canada Award (Employment and Labour Law)
2014-2022
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
Milestones
Career Accolades
2022
2021
2020
2012
1997
2022
Insurance Business Magazine | Key Media
LEADS THE PUBLICITY, PROMOTION AND MEMBER RELATIONS SUBCOMMITTEE OF THE CIB
SPEAKER AT ASIAN FINANCIAL FORUM 2022
2022
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
2021
Human Resources Magazine | key media
INCLUDED IN INSURANCE BUSINESS ASIA’S ELITE WOMEN 2021
SPEAKER AT HK CONSTRUCTION ASSOCIATION ON COVID ISSUES
HEAD OF INCLUSION AND DIVERSITY (I&D) AT WTW HK
2021
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
2020
Human Resources Magazine | key media
COUNCIL MEMBER OF THE CONFEDERATION OF INSURANCE BROKERS (CIB) IN HONG KONG
SPEAKER AT SOCIETY OF CONSTRUCTION LAW ANNUAL CONFERENCE
2020
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
2012
Human Resources Magazine | key media
GREW AND LEARNED WITH A GROUP OF EXCELLENT AND PROFESSIONALLY ADMIRABLE TEAMMATES
APPOINTED AS EXECUTIVE DIRECTOR & HEAD OF CONSTRUCTION OF WILLIS HK LTD
2012
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
1997
human resources | key media
FELL IN LOVE WITH THE EXPOSURE, KNOWLEDGE AND NETWORK IN CONSTRUCTION INSURANCE BROKING
1997
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
Career Highlights
2020
2019
2018
2020-2021
2014-2022
2020
Insurance Business Magazine | Key Media
Receive an excellence award
2020
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
2019
Ted Talk in collaboration with key media
TeD Talk Speaker
2019
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
2018
Ted Talk in collaboration with key media
title of milestone
2018
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
2020-2021
Ted Talk in collaboration with key media
Received Lexology
Client Choice Award
(Labour and Employment – Canada)
2020-2021
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
2014-2022
Ted Talk in collaboration with key media
Received Best Lawyer in
Canada Award
(Employment and Labour Law)
2014-2022
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
Career Accolades
Milestones
Milestones
2020
2019
2018
2020-2021
2014-2022
2020
Insurance Business Magazine | Key Media
Receive an excellence award
2020
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
2019
Ted Talk in collaboration with key media
TeD Talk Speaker
2019
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
2018
Ted Talk in collaboration with key media
title of milestone
2018
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
2020-2021
Ted Talk in collaboration with key media
Received Lexology Client Choice Award (Labour and Employment – Canada)
2020-2021
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
2014-2022
Ted Talk in collaboration with key media
Received Best Lawyer in Canada Award (Employment and Labour Law)
2014-2022
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
Career Accolades
Milestones
2022
2021
2020
2012
1997
2022
Insurance Business Magazine | Key Media
LEADS THE PUBLICITY, PROMOTION AND MEMBER RELATIONS SUBCOMMITTEE OF THE CIB
SPEAKER AT ASIAN FINANCIAL FORUM 2022
2022
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
2021
Ted Talk in collaboration with key media
INCLUDED IN INSURANCE BUSINESS ASIA’S
ELITE WOMEN 2021
SPEAKER AT HK CONSTRUCTION ASSOCIATION
ON COVID ISSUES
HEAD OF INCLUSION AND DIVERSITY (I&D) AT WTW HK
2021
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
2020
Ted Talk in collaboration with key media
COUNCIL MEMBER OF THE CONFEDERATION OF INSURANCE BROKERS (CIB) IN HONG KONG
SPEAKER AT SOCIETY OF CONSTRUCTION LAW
ANNUAL CONFERENCE
2020
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
2012
Ted Talk in collaboration with key media
GREW AND LEARNED WITH A GROUP OF EXCELLENT AND PROFESSIONALLY ADMIRABLE TEAMMATES
APPOINTED AS EXECUTIVE DIRECTOR & HEAD OF CONSTRUCTION OF WILLIS HK LTD
2012
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
1997
Ted Talk in collaboration with key media
FELL IN LOVE WITH THE EXPOSURE, KNOWLEDGE AND NETWORK IN CONSTRUCTION INSURANCE BROKING
1997
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
Milestones