Profile
"West Oak’s success has come from always putting our clients’ best interests first and always finding ways to improve and add more value to them"
Andrew mcquiston,
west oak family office, wellington-altus private wealth
Since 2012, Mike Hessling has been a key member of the global leadership team at Gallagher Bassett (GB). Upon joining the organization as GB’s first chief client officer, he quickly established innovative practices around client service management, built industry-leading analytic capabilities and innovations, and enhanced the organization’s go-to-market business development approach.
Under his leadership, GB’s North America business has enjoyed extraordinary client satisfaction, retention, and growth. In February 2020, Mike was promoted to chief executive officer of North America, where he now leads over 4,000 team members inclusive of GB’s North America claim operation. Prior to joining GB, Mike had an extensive career in client service as a management consultant with prominent firms such as Bain & Company, Bridge Strategy Group, and Arthur Andersen. These career experiences provided Mike with deep exposure to multiple industries, and an appreciation for the opportunities and challenges clients face in the areas of strategy, growth, productivity, and organizational design. As leader of GB’s North America business, he is an active champion of inclusion and diversity, serving as the organization’s executive sponsor for these initiatives. He is passionate about ensuring that GB remains a place to build long-term, meaningful risk management careers for all team members.
A graduate of Pennsylvania State University with a BS in accounting, Mike is a Certified Public Accountant and also holds an MBA from Northwestern University’s Kellogg School of Business. He, his wife, and six children proudly call the suburban Chicago area their home.
2850 Golf Rd, Rolling Meadows, IL 60008, USA
630 285 4269
michael_hessling@gbtpa.com
linkedin.com/in/mike-hessling-6809516
gallagherbassett.com
Mike Hessling
Chief Executive Officer, North America
Gallagher Bassett
Read on
Special Report
Home
Bio
Milestones
Profile
Since 2012, Mike Hessling has been a key member of the global leadership team at Gallagher Bassett (GB). Upon joining the organization as GB’s first chief client officer, he quickly established innovative practices around client service management, built industry-leading analytic capabilities and innovations, and enhanced the organization’s go-to-market business development approach.
Under his leadership, GB’s North America business has enjoyed extraordinary client satisfaction, retention, and growth. In February 2020, Mike was promoted to chief executive officer of North America, where he now leads over 4,000 team members inclusive of GB’s North America claim operation. Prior to joining GB, Mike had an extensive career in client service as a management consultant with prominent firms such as Bain & Company, Bridge Strategy Group, and Arthur Andersen. These career experiences provided Mike with deep exposure to multiple industries, and an appreciation for the opportunities and challenges clients face in the areas of strategy, growth, productivity, and organizational design. As leader of GB’s North America business, he is an active champion of inclusion and diversity, serving as the organization’s executive sponsor for these initiatives. He is passionate about ensuring that GB remains a place to build long-term, meaningful risk management careers for all team members.
A graduate of Pennsylvania State University with a BS in accounting, Mike is a Certified Public Accountant and also holds an MBA from Northwestern University’s Kellogg School of Business. He, his wife, and six children proudly call the suburban Chicago area their home.
Mike
Hessling
Chief Executive Officer, North America
Gallagher Bassett
Read on
Special Report
Home
Bio
Milestones
Profile
Since 2012, Mike Hessling has been a key member of the global leadership team at Gallagher Bassett (GB). Upon joining the organization as GB’s first chief client officer, he quickly established innovative practices around client service management, built industry-leading analytic capabilities and innovations, and enhanced the organization’s go-to-market business development approach.
Under his leadership, GB’s North America business has enjoyed extraordinary client satisfaction, retention, and growth. In February 2020, Mike was promoted to chief executive officer of North America, where he now leads over 4,000 team members inclusive of GB’s North America claim operation. Prior to joining GB, Mike had an extensive career in client service as a management consultant with prominent firms such as Bain & Company, Bridge Strategy Group, and Arthur Andersen. These career experiences provided Mike with deep exposure to multiple industries, and an appreciation for the opportunities and challenges clients face in the areas of strategy, growth, productivity, and organizational design. As leader of GB’s North America business, he is an active champion of inclusion and diversity, serving as the organization’s executive sponsor for these initiatives. He is passionate about ensuring that GB remains a place to build long-term, meaningful risk management careers for all team members.
A graduate of Pennsylvania State University with a BS in accounting, Mike is a Certified Public Accountant and also holds an MBA from Northwestern University’s Kellogg School of Business. He, his wife, and six children proudly call the suburban Chicago area their home.
Milestones
2021-2022
Insurance Business Magazine | Key Media
Managing director at Omnisure
Recognised as an Elite Broker by Insurance Business Australia, 2021
2021 to present
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2020
Ted Talk in collaboration with key media
Managing director at Omnisure
Named as a Top Insurance Broker (Finalist) by Advisr, 2020
Omnisure is a Finalist (8th place) for Top Brokerage by Insurance Business Australia, 2020
2020
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2020-present
Ted Talk in collaboration with key media
CEO, North America at Gallagher Bassett
2020-present
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2012-2020
Ted Talk in collaboration with key media
Chief Client Officer at Gallagher Bassett
Winner of Business Insurance Breakout Award in 2017
2012-2020
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2007-2012
Ted Talk in collaboration with key media
Principal at Bain & Company
2007-2012
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2007–2012
2012–2020
2020–present
2020
2021 to present
Mike Hessling
Chief Executive Officer, North America
Gallagher Bassett
Read on
Special Report
Home
Bio
Milestones
2020
2019
2018
2020-2021
2014-2022
2020
Insurance Business Magazine | Key Media
Received Best Lawyer in Canada Award (Employment and Labour Law)
2020
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2019
Ted Talk in collaboration with key media
TeD Talk Speaker
2019
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2018
Ted Talk in collaboration with key media
title of milestone
2018
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2020-2021
Human Resources Magazine | key media
Received Lexology Client Choice Award (Labour and Employment – Canada)
2020-2021
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2014-2022
human resources | key media
Received Best Lawyer in Canada Award (Employment and Labour Law)
2014-2022
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Milestones
Career Accolades
2021–present
2020
2020–
present
2012–2020
2007–2012
2021-2022
Insurance Business Magazine | Key Media
Managing director at Omnisure
Recognised as an Elite Broker by Insurance Business Australia, 2021
2021 to present
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2020
Human Resources Magazine | key media
Managing director at Omnisure
Named as a Top Insurance Broker (Finalist) by Advisr, 2020
Omnisure is a Finalist (8th place) for Top Brokerage by Insurance Business Australia, 2020
2020
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2020–present
Human Resources Magazine | key media
CEO, North America at Gallagher Bassett
2020–present
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2012–2020
Human Resources Magazine | key media
Chief Client Officer at Gallagher Bassett
Winner of Business Insurance Breakout Award in 2017
2012–2020
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2007–2012
human resources | key media
Principal at Bain & Company
2007–2012
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Career Highlights
2020
2019
2018
2020-2021
2014-2022
2020
Insurance Business Magazine | Key Media
Receive an excellence award
2020
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2019
Ted Talk in collaboration with key media
TeD Talk Speaker
2019
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2018
Ted Talk in collaboration with key media
title of milestone
2018
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2020-2021
Ted Talk in collaboration with key media
Received Lexology
Client Choice Award
(Labour and Employment – Canada)
2020-2021
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2014-2022
Ted Talk in collaboration with key media
Received Best Lawyer in
Canada Award
(Employment and Labour Law)
2014-2022
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Career Accolades
Milestones
Milestones
2020
2019
2018
2020-2021
2014-2022
2020
Insurance Business Magazine | Key Media
Receive an excellence award
2020
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2019
Ted Talk in collaboration with key media
TeD Talk Speaker
2019
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2018
Ted Talk in collaboration with key media
title of milestone
2018
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
2020-2021
Ted Talk in collaboration with key media
Received Lexology Client Choice Award (Labour and Employment – Canada)
2020-2021
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
2014-2022
Ted Talk in collaboration with key media
Received Best Lawyer in Canada Award (Employment and Labour Law)
2014-2022
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
Career Accolades
Milestones
2021 to present
2020
2020–present
2012–2020
2007–2012
2021-2022
Insurance Business Magazine | Key Media
Managing director at Omnisure
Recognised as an Elite Broker by Insurance Business Australia, 2021
2021 to present
Lorem ipsum dolor sit amet, consectetur adipiscing elit. A volutpat laoreet suscipit duis. Diam aliquam sed ut massa viverra a, eget libero.
2020
Ted Talk in collaboration with key media
Managing director at Omnisure
Named as a Top Insurance Broker (Finalist) by Advisr, 2020
Omnisure is a Finalist (8th place) for Top Brokerage by Insurance Business Australia, 2020
2020
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2020–present
Ted Talk in collaboration with key media
CEO, North America at Gallagher Bassett
2020–present
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2012–2020
Ted Talk in collaboration with key media
Chief Client Officer at Gallagher Bassett
Winner of Business Insurance Breakout Award in 2017
2012–2020
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2007–2012
Ted Talk in collaboration with key media
Principal at Bain & Company
2007–2012
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Milestones