Headquarters:
5 Concourse Parkway, Suite 2150, Atlanta, GA 30328
Year founded:
1901
Number of employees:
3,000+
Phone:
1 866 283 7545
Email:
customerservices@tssa.org
Website:
hiscox.com
LinkedIn:
linkedin.com/company/hiscox-small-business-insurance/
Hiscox
Mary Boyd
Chief Executive Officer
Hiscox USA
Mike Maletsky
VP, Practice Leader of Technology E&O and Cyber
Hiscox USA
Emily Licitra
Senior Vice President, Professional Liability
Leadership
Mary Boyd, CEO of Hiscox USA, has more than 30 years of experience leading businesses and people through transformative periods that span invention, renovation, integration, and rebuilding. Known for translating strategic vision into measurable results, she has led large-scale operational, technological, and team transformations that drive innovation and performance.
Drawing on that experience, and with Hiscox serving as a leading insurer of entrepreneurs in the US and the preferred partner of their advisors, Boyd is especially passionate about helping small business owners fulfill their dreams with the peace of mind that comes from having the right protection in place. When small businesses thrive, so do communities and the broader economy: more than 36 million small businesses contribute roughly 43 percent of US GDP.
Boyd leads the Hiscox team in delivering solutions that help business owners manage risk through education, risk mitigation, and access to a growing network of professional services, backed by an A+ AM Best rated carrier so entrepreneurs can grow with confidence.
Chief Executive Officer
Hiscox USA
Mary Boyd
Mike Maletsky is VP, practice leader of technology E&O and cyber at Hiscox USA. With 20 years of industry experience, he has developed insurance products for customers around the world and currently serves customers across the technology E&O and cyber sectors.
VP, Practice Leader of Technology E&O and Cyber
Hiscox USA
Mike Maletsky
Emily Licitra is senior vice president, professional liability of the Northeast and Southeast regions for Arch Insurance. In this role, she is responsible for overseeing the East Coast team for the Cyber liability department within professional liability. Licitra’s group considers cyber, technology E&O, and miscellaneous professional liability for a diverse range of revenue and industry classes.
After graduating from the College of the Holy Cross in 2014, she joined Arch Insurance as an underwriting trainee. Her career has developed within Arch over the last 12 years, her most recent position being senior vice president since 2026.
Senior Vice President, Professional Liability
Emily Licitra
Connor Brennan
Senior Vice President, Professional Liability
Connor Brennan is a senior vice president at Arch Insurance, where he leads the privacy/cyber, technology E&O, and miscellaneous professional liability team for the Central and West regions. His responsibilities include new and renewal business production, underwriting strategy and profitability, and distribution management. He joined Arch in 2016 and has over 13 years of underwriting experience, including the last eight years in cyber underwriting management, and previous roles underwriting large commercial D&O at Arch and professional liability at Hiscox.
Brennan is based in Chicago and manages a team of underwriters located in Chicago, Dallas, Los Angeles, and New York. He attended the University of Wisconsin-Madison, where he earned bachelor’s degrees in economics and political science.
Senior Vice President, Professional Liability
Connor Brennan
Kyle Lutterman
Vice President, Cybersecurity Risk Engineer, Cyber Product Leader
Kyle Lutterman is an information security professional with over 10 years of experience in managed services with a focus on incident response. He has supported multiple government agencies and Fortune 500 clients and currently leads the cyber risk engineering team at Arch Insurance. In this role, he developed a proprietary framework for cyber insurance underwriters to follow and he consults with organizations seeking to enhance their cyber controls to obtain cyber insurance.
Vice President, Cybersecurity Risk Engineer, Cyber Product Leader
Kyle Lutterman
Hiscox, the global specialist insurer, has origins dating back to 1901. The Hiscox Group employs over 3,000 people in 13 countries and has customers worldwide. Through its retail businesses in the UK, Europe and the USA, Hiscox offers a range of specialist insurance products in commercial and personal lines. Internationally traded, bigger ticket business and reinsurance is underwritten through Hiscox London Market and Hiscox Re.
Hiscox USA is a leading provider of small business specialty insurance and serves over 600,000 customers through multi-channel distribution. Hiscox USA currently provides a variety of admitted or specialty risk solutions, including a broad spectrum of errors & omissions, general liability, cyber and data security, media liability, management liability, crime, entertainment, and terrorism insurance products.
“Expectations are high, as is support. There is a shared understanding that we are building something meant to last, both for clients and within the firm”
Jared Chase, Team Holmes – Signature Estate & Investment Advisors, LLC
Rich Gatz
Vice President, Cyber Claims
Neil FitzGerald
Vice President, Strategic Analytics
Dan Brazier
Vice President, Information Technology
Simon Williams
Chief Strategy & Distribution Officer, Arch Insurance International
and Active Underwriter, Syndicate 1955
Rich Gatz is vice president, head of cyber claims for Arch Insurance Group. He is a cyber insurance and privacy subject matter expert and a distinguished Fellow of Information Privacy with the International Association of Privacy Professionals. A professed “coverage geek,” he enjoys crafting policy language that solves risk for Arch customers.
Gatz has spoken on various panels and at national conferences regarding cyber claims, insurance coverage, data breach response, and privacy issues plaguing technology. He is a graduate Ohio State University and DePaul University School of Law and is admitted to practice law in the state of Illinois.
Vice President, Cyber Claims
Rich Gatz
As vice president of strategic analytics, Neil FitzGerald is responsible for organizing data, analytics, and AI to strengthen TSSA’s evidence-based decision-making and improve safety outcomes across Ontario. FitzGerald brings over 25 years of experience across data management, governance, business intelligence, AI, and advanced analytics. He has delivered impactful data solutions across diverse industries including high tech/software, commercial real estate, and oil and gas.
FitzGerald earned his degree in computer science from Queen’s University, his MBA from the Ivey School of Business, and advanced certification in the application of AI from the Massachusetts Institute of Technology.
Vice President, Strategic Analytics
Neil FitzGerald
Daniel Brazier, CPA, CA, serves as TSSA’s vice president of information technology (IT), following his previous role as chief financial officer, where he held broader responsibilities that included oversight of IT operations.
In this focused mandate, Brazier leads TSSA’s IT strategy and implementation, with a priority on modernizing the organization’s IT policies, infrastructure, and security to support its outcome-based regulatory approach.
Before joining TSSA, he held interim management and consulting roles with the Ontario Securities Commission and Moneris. Earlier in his career, he held a range of executive finance positions in Canada and internationally with CIBC, Standard Chartered Bank, and UBS.
Vice President, Information Technology
Dan Brazier
Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.
Partner
Kimi Shah
maintaining an in-house team of more than 20 programmers to facilitate fast improvements
direct bill options to streamline the payment process for the agent and the insured
providing IVANS policy downloads that enable up to 30 percent labor savings to independent agencies
delivering online capabilities including rating, policy documents, payments, and claims reporting
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InvestmentNews’ 2026 5-Star Wealth Management Teams award was awarded in May 2026 and recognized US-based firms for client growth and retention over the preceding 12 months. A total of 772 firms were nominated, and 97 were recognized following the IN editorial team’s qualitative and quantitative review. No fees were paid for consideration or receipt, and clients were not involved in the process. Some recipients, including the advisor, paid post-award fees for optional promotional materials, which did not influence the award process. Third-party rankings and recognitions serve as benchmarks but do not guarantee future investment success or represent individual client evaluations. For details on the professional designations displayed herein, including descriptions, minimum requirements, and ongoing education requirements, as well as full details on third-party rankings, awards, and accolades, please visit the similarly named section at seia.com/disclosures. Alternative investments may not be suitable for all investors. Signature Estate & Investment Advisors, LLC (SEIA) is an SEC-registered investment adviser; however, such registration does not imply a certain level of skill or training, and no inference to the contrary should be made. Securities offered through Signature Estate Securities, LLC, member FINRA/SIPC. Investment advisory services offered through SEIA, 2121 Avenue of the Stars, Suite 1600, Los Angeles, CA 90067, (310) 712-2323.
Many new clients arrive through referrals – from existing clients and professional partners – reflecting relationships built over time.
Perhaps the most telling aspect of SEIA’s recognition is what it says about the firm’s approach to client relationships at their most human moments. When markets grow turbulent and anxiety rises, the firm’s advisors are trained not simply to reassure but to slow decisions down, provide context, and gently reinforce the long-term plans when they are needed most.
In an era when wealth management is under pressure to automate, commoditize, and digitize, SEIA’s positioning within the wealth management landscape rests on something more analog: the steady presence of people who know their clients well, show up consistently, and take the responsibility of guiding others seriously.
Jared Chase adds, “Expectations are high, as is support. There is a shared understanding that we are building something meant to last, both for clients and within the firm.”
The firm’s investment approach, while secondary to its broader wealth management mandate, remains a key component of its process. In the past year across 2025, SEIA deployed structured notes; employed concentrated stock solutions, including long-short strategies and option collars; and leaned into conviction-driven individual stock selection through its internal investment management team – a combination utilized by the firm during a volatile market environment.
What further distinguishes SEIA from many of its peers is not only a structural choice but also a cultural one. A significant portion of the firm’s advisors began their careers at SEIA itself, advancing through a formal development track that emphasizes mentorship and shared responsibility. Long tenures are common, and turnover is relatively low.
Leadership at the firm has reinforced this culture through deliberate decision-making, consistently prioritizing infrastructure, governance, and people over rapid expansion. The result is an organization that has man aged to scale while maintaining a consistent, coherent client experience.
“We are not built around individual advisors; we are built around teams”
Brian Holmes, Team Holmes – Signature Estate & Investment Advisors, LLC
