Headquarters:
Encino, CA
Year founded:
2001
Number of employees:
2,500+
Phone:
323 428 2485
Email:
dkhoury@tmhcc.com
Website:
insurance.archgroup.com
LinkedIn:
linkedin.com/company/arch-insurance-group
“We prioritise embracing cutting-edge technologies, creative problem solving and continuous improvement to enhance our premium funding solutions and provide exceptional value to our clients”
Brett Bastow, IQumulate Premium FundinG
Donna James
Vice President, Professional Liability
Margaux Lansen
Vice President, Professional Liability
Emily Licitra
Senior Vice President, Professional Liability
Leadership
Donna James serves as vice president of professional liability for Arch Insurance in North America. She joined the company in 2003 as an assistant vice president, bringing six years of prior experience with Zurich’s Professional Liability Programs team. Throughout her career, James has underwritten and managed national programs covering lawyers’ professional liability, accountants’ professional liability, and insurance agents’ professional liability. Since 2006, she has overseen Arch’s California Bar Program, expanding its offerings to include three additional subprograms designed to address the coverage needs of California attorneys. Her experience spans program management, underwriting, and professional liability insurance solutions.
Vice President, Professional Liability
Donna James
Margaux Lansen serves as vice president in the Professional Liability Division of Arch Insurance Group North America. She oversees exclusive errors and omissions programs for insurance agents and brokers and registered investment advisers, manages the captive agents portfolio, and supports select miscellaneous professional liability products. Lansen joined Arch in 2006, beginning her career in Executive Assurance, where she held various roles on the Large Public Directors and Officers team. She transitioned to professional liability in 2016 after building experience in executive risk. Before joining Arch, she spent four years on AIG’s Large Public Directors and Officers team. She holds a bachelor’s degree in economics from the University of Connecticut.
Vice President, Professional Liability
Margaux Lansen
Emily Licitra serves as senior vice president of professional liability for Arch Insurance’s Northeast and Southeast regions. She oversees the East Coast team within the company’s cyber liability department, which handles cyber, technology errors and omissions, and miscellaneous professional liability coverage across diverse industries and revenue segments. Licitra joined Arch in 2014 after graduating from the College of the Holy Cross. She began her career as an underwriting trainee and has progressed through the organization over the past 12 years, developing extensive experience in professional liability underwriting and management. She was appointed senior vice president in 2026.
Senior Vice President, Professional Liability
Emily Licitra
Connor Brennan
Senior Vice President, Professional Liability
Connor Brennan serves as senior vice president at Arch Insurance, leading the privacy and cyber, technology errors and omissions, and miscellaneous professional liability team across the Central and West regions. His responsibilities include new and renewal business production, underwriting strategy, portfolio profitability, and distribution management. Brennan joined Arch in 2016 and brings more than 14 years of underwriting experience, including nine years in cyber underwriting management. His previous roles include underwriting large commercial directors and officers coverage at Arch and professional liability at Hiscox. Based in Chicago, he manages underwriters across Chicago, Dallas, Los Angeles, and New York. He holds bachelor’s degrees in economics and political science from the University of Wisconsin–Madison.
Senior Vice President, Professional Liability
Connor Brennan
Alex Asquino
Vice President, Professional Liability
Alex Asquino serves as vice president of professional liability at Arch Insurance, overseeing the national Open Brokerage Small Business team and underwriting for errors and omissions digital partnerships. His team provides miscellaneous professional liability, cyber, and technology errors and omissions coverage to organizations with revenues below $100 million. Asquino joined Arch in 2013 and has since held various roles spanning operations, underwriting, and management. Based in New York, he leads a team of underwriters across New York, New Jersey, and Philadelphia. He holds a bachelor’s degree in economics from Binghamton University, bringing a strong analytical foundation to his insurance leadership role.
Vice President, Professional Liability
Alex Asquino
Stevens & Associates Lawyers is a leading and trusted employment law firm based in Sydney known for delivering high-quality legal expertise in the area of employment law and industrial relations across Australia, alongside a proven track record of effectively and swiftly resolving a variety of workplace law issues.
In the past year, the firm’s growth has been notable. It has:
• experienced a 213% growth in the number of client matters, increasing from 149 client matters in the 2022 financial year to 390 client matters in the 2023 financial year
• improved its online visibility, leading to over 50 online enquiries each month and a conversion rate of client leads of up to 40%
• significantly expanded the breadth and type of matters that it advises on day to day, which has increased the firm’s skillsets, diversity and resilience
• expanded its community outreach by collaborating with local Sydney venues for client seminars and continuing active participation in a Sydney small/family business group
Stevens & Associates Lawyers has adapted to digital trends by implementing an effective strategy with SEO and web design, resulting in a structural shift that has seen increased representation of employees where the firm previously mainly advised employers.
The firm’s recognition as a “Fast Firm” attests to its momentum in the employment law space.
“IQumulate is on a technology journey, and we’re just getting started”
Wayne Tower,
IQumulate Premium Funding
Jamie Schibuk
Executive Vice President, Professional Liability and Cyber
Marilyn Marshall
Executive Vice President, Professional Liability
Christina Lee
Assistant Vice President, Professional Liability Claims
Pam Chhabra
Manager – Residential Strata
Jamie Schibuk serves as executive vice president of professional liability and cyber for Arch Insurance Group in North America. He joined Arch in 2009 as an underwriting manager in Executive Assurance. Before joining the company, Schibuk spent four years in The Hartford’s financial services department within its Financial Products unit. His background combines extensive underwriting and leadership experience with a strong academic foundation in economics, mathematics, and risk management. Schibuk holds a master’s degree in risk management from St. John’s University in Queens, New York, and a bachelor’s degree in economics and mathematics from Hamilton College in Clinton, New York. He also holds the Chartered Property Casualty Underwriter and Registered Professional Liability Underwriter designations.
Executive Vice President, Professional Liability and Cyber
Jamie Schibuk
Marilyn Marshall serves as executive vice president of Arch Insurance’s Professional Liability Division. She joined the professional liability team in 2018 as head of PL Programs, having previously served as a senior vice president in Arch’s Business Process Management office, where she led the open brokerage segment. Earlier at Arch, Marshall held senior underwriting management positions in Executive Assurance, overseeing alternative asset protection, financial institutions, and growth and middle-market businesses, as well as product development and IT initiatives. Before joining Arch, she spent more than 10 years at The Hartford and worked at Marsh and Reliance National. She holds an MBA in finance from New York University and a bachelor’s degree in economics from Boston College.
Executive Vice President, Professional Liability
Marilyn Marshall
Christina Lee serves as assistant vice president, professional liability claims, for Arch Insurance North America, where she oversees the lawyers’ professional liability claims programs. She joined Arch in April 2026 after nearly 15 years on Beazley’s employment practices liability claims team and several years as a professional liability and coverage litigation defense attorney at a national law firm. Throughout her career, Lee has overseen various claims programs and managed the claims professionals responsible for handling them. Her focus has always been to ensure that insureds receive the most efficient and compassionate claims service possible as they navigate the circumstances that led to a claim. She is excited to bring that same commitment to California attorneys when they find themselves on the other side of a claim.
Assistant Vice President, Professional Liability Claims
Christina Lee
Stephen McMillan first entered the financial services Industry when he joined GE Capital as a finance analyst in 2008, from which he progressed through roles working both onshore and offshore. From there, he moved into Pacific Premium Funding as a financial planning and analysis leader in 2012 and was a key resource in the evolution of the business, first with the successful sale to Macquarie Pacific Funding and then the following progression into IQumulate Premium Funding, where he is now the commercial manager.
As commercial manager, McMillan leads a team that is responsible for commercial analysis and business support, identifying and reporting improvement initiatives, and the securitization and treasury functions of the business.
Commercial Manager
Stephen McMillan
One culmination of these efforts has been the real-world, needs-based IQEdge solution. A one-stop online quoting tool designed for both the Australian and New Zealand markets, IQEdge delivers quotes in under 60 seconds. Plus, the solution offers quote comparison and quote versioning capabilities, enabling users to review vital historical and financial data in a single page view.
IQEdge can streamline and automate application processing, underwriting document verification and payment collection, cutting the need for manual labour and minimising processing errors. A digital “self-service” platform, IQEdge, reduces the need for customer and administrative support. Meanwhile, borrowers can access their accounts, make payments and manage their policies independently and through sales and support teams, which are always available for further assistance.
“We’ve created a quality platform that simplifies the quoting process yet amplifies the customer experience,” says Gordon. “It’s a real game changer.” IQumulate offers an online digital quoting tool to clients. The best-in-market solution enables IQumulate to tailor funding offerings to brokers that align with their prefered distribution channel.
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Award Winner
Arch Insurance
SPECIAL REPORT
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What does IQumulate have in mind for the future?
“IQumulate is on a technology journey, and we’re just getting started,” says Wayne Tower, CEO. “Through continuous engagement with our clients, partners, marketplace and industry, we will listen to the needs as they arise and position our business to be agile and respond to changes as they occur.
“Faster decision-making innovations such as AI-powered decision support systems can expedite the underwriting and approval process, leading to quicker responses to clients. This can improve client satisfaction and potentially attract more business, with the potential to allow IQumulate to capture a larger market share, whilst continuing to deliver service excellence to clients.”
“As forward-thinkers with a digital and ‘do it better’ mindset, we collectively and proactively look to learn and improve on our customer experience for our clients, paving the way for successful business outcomes for our clients and our business in the coming years ahead.
“We’re excited for the future and look forward to what’s on the horizon.”
Adam Basaldella
Manager – Claims
Stephen McMillan first entered the financial services Industry when he joined GE Capital as a finance analyst in 2008, from which he progressed through roles working both onshore and offshore. From there, he moved into Pacific Premium Funding as a financial planning and analysis leader in 2012 and was a key resource in the evolution of the business, first with the successful sale to Macquarie Pacific Funding and then the following progression into IQumulate Premium Funding, where he is now the commercial manager.
As commercial manager, McMillan leads a team that is responsible for commercial analysis and business support, identifying and reporting improvement initiatives, and the securitization and treasury functions of the business.
Product Manager
Claire Watson
Stephen McMillan first entered the financial services Industry when he joined GE Capital as a finance analyst in 2008, from which he progressed through roles working both onshore and offshore. From there, he moved into Pacific Premium Funding as a financial planning and analysis leader in 2012 and was a key resource in the evolution of the business, first with the successful sale to Macquarie Pacific Funding and then the following progression into IQumulate Premium Funding, where he is now the commercial manager.
As commercial manager, McMillan leads a team that is responsible for commercial analysis and business support, identifying and reporting improvement initiatives, and the securitization and treasury functions of the business.
Commercial Manager
Stephen McMillan
“RPS is committed to driving an inclusive workplace for the benefit of our clients, employees, and the communities in which we live and work. We foster an environment that embraces the diverse talents, perspectives, and ideas of all employees, enabling everyone to reach their fullest potential”
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“Continuous learning is built into the fabric of our operation. Through initiatives like Orion180 University, we provide tailored training for our team members to ensure they are at the forefront of insurance technology, underwriting standards, and customer engagement techniques”
Kenneth Gregg,
Orion180
Ivan Verescuk
Chief Executive Officer and Managing Director
Shaun O’Brien
Head of Underwriting
Emily Walker
Head of Strata and Development
Rex Oakman
Head of Operations and Risk
Sandy Newton
Head of Underwriting
Andrew Mitchell
Manager – NSW
Michael Prokopis
Manager – Southern Region
Pam Chhabra
Manager – Residential Strata
Jeffrey Valdivia
Manager – Commercial Strata
Adam Basaldella
Manager – Claims
Arch Insurance is a market-leading insurer providing a wide range of property, casualty, and specialty insurance options for corporations, professional firms, and financial institutions across the US. Its approach to doing business is based on collaboration, responsiveness, and commitment. Together with its business partners, the firm pursues better ways of doing things and designing more effective solutions to respond to the needs of its customers.
As Orion180 introduces new coverage options and deepens product offerings, it is upskilling employees to become experts in the next generation of property protection. Retention is a cornerstone of its service standards, supported by regular feedback loops, tracked engagement, and clear internal career paths that give top talent room to advance. With a rapidly growing national presence, Orion180 offers flexible and standard home insurance solutions, including FLEX and HO-3 coverage, as well as DP Landlord, flood and jewelry protection across AL, AZ, CA, CO, FL, GA, IL, IN, MA, MS, NC, OH, SC, and TX. Its proprietary MY180 platform serves as essential, high-impact technology for agents and insureds alike, further enhanced by smart tech innovations like the AWTOS water damage mitigation system and the PRYZMIQ home self-inspection tool. Orion180 proudly collaborates with more than 10,000 partner agents to serve 500,000 customers, safeguarding more than $150 billion in assets. Its unwavering commitment to operational excellence and exceptional agent and customer service is demonstrated by an impressive track record: 17-day average claims resolution and 5,000 five-star Google reviews. Connect with Orion180 on X, LinkedIn, Facebook, Instagram, TruthSocial, and YouTube, or visit www.Orion180.com to learn more.
Vice President, Professional Liability
