Headquarters:
Encino, CA
Year founded:
1974
Number of employees:
340+
Phone:
(818) 382-2030
Email:
dkhoury@tmhcc.com
Website:
tmhcc.com/pro
LinkedIn:
linkedin.com/company/tmhcc-cyber-and-professional-lines-group
“We prioritise embracing cutting-edge technologies, creative problem solving and continuous improvement to enhance our premium funding solutions and provide exceptional value to our clients”
Brett Bastow, IQumulate Premium FundinG
Michael Palotay
Chief Executive Officer
Desiree Khoury
Chief Growth Officer
Jill Daly
Senior Vice President, Claims – Professional Lines & Public Risk Groups
Leadership
Michael Palotay serves as chief executive officer of Tokio Marine HCC – Cyber & Professional Lines Group, where he leads the organization’s strategic growth and vision across the cyber and professional liability markets. Since joining NAS Insurance in 2009 to launch its cyber and technology underwriting facility, he has played a pivotal role in building and expanding the organization’s market-leading portfolio.
Known for his underwriting expertise, innovative mindset, and people-first leadership, Palotay previously served as the group’s chief underwriting officer and president. He continues to champion operational excellence, product innovation, and strong industry partnerships while advancing the organization’s commitment to helping businesses thrive in an evolving risk landscape.
Chief Executive Officer
Michael Palotay
Desiree Khoury serves as chief growth officer for Tokio Marine HCC – CPLG, where she leads strategic growth initiatives across marketing, business development, communications, and market expansion. She oversees marketing and brand strategy for CPLG’s portfolio of specialty insurance solutions, including cyber liability, technology errors and omissions (E&O), employment practices liability insurance (EPLI), and professional liability programs.
Known for her collaborative leadership and strategic vision, Khoury plays a key role in strengthening broker and partner relationships, expanding distribution opportunities, and enhancing the organization’s market presence. She was recognized as an Elite Woman in Insurance in 2019 and has dedicated more than a decade to the organization’s growth and success.
Chief Growth Officer
Desiree Khoury
Jill Daly serves as senior vice president of claims at Tokio Marine HCC – CPLG, where she oversees the Professional Lines Claims Department and leads a team of claims professionals handling complex third-party liability matters involving employment practices, architects and engineers, contractors, health care and social services, and miscellaneous professional liability. She works closely with underwriting, marketing, and product development teams to help shape market-leading policy language and develop risk management resources for policyholders.
With more than 20 years of insurance industry experience, Daly brings extensive knowledge of insurance coverage and claims handling to her leadership role. She also oversees claims for Tokio Marine HCC’s Public Risk Group. Before joining the organization, she practiced civil litigation in White Plains, New York. Daly is admitted to practice law in New York and New Jersey.
Senior Vice President, Claims – Professional Lines & Public Risk Groups
Jill Daly
Jonathan Holmes
Senior Vice President, Professional Lines
Jonathan Holmes serves as senior vice president of professional lines underwriting at Tokio Marine HCC – CPLG, where he leads the organization’s professional lines portfolio. He joined the organization in 2024 to lead Healthcare Professional Liability, and his responsibilities have since expanded to include Miscellaneous Professional Liability, Architects & Engineers Professional Liability, Contractors Professional Liability, and Employment Practices Liability.
With experience spanning claims, multiline professional liability underwriting, and underwriting management, Holmes brings a well-rounded perspective to his leadership role. He combines deep technical underwriting expertise with a strong commitment to broker relationships. He has also played an active role in advancing technology initiatives designed to transform the underwriting experience and better meet the evolving needs of CPLG’s partners.
Senior Vice President, Professional Lines
Jonathan Holmes
Chris Murphy
Senior Vice President, Employment Practices Liability
Chris Murphy serves as senior vice president of Employment Practices Liability (EPL) underwriting at Tokio Marine HCC – CPLG, bringing more than 20 years of experience to the organization’s EPL business. He leads the portfolio’s strategic direction and profitability, overseeing product development, underwriting strategy and guidelines, and complex referrals. A seasoned EPL specialist, Murphy also represents CPLG at franchise industry events and conventions, sharing insights on employment-related risks and the evolving insurance landscape.
Since joining the organization in 2003, Murphy has built his career in EPL, advancing from underwriter to underwriting manager, vice president, and senior vice president. His experience spans underwriting leadership, pricing, broker development, claims coordination, and portfolio management, giving him a comprehensive perspective on the business and the needs of brokers and insureds. He holds a Bachelor of Arts in Law from the University of California, Santa Barbara.
Senior Vice President, Employment Practices Liability
Chris Murphy
Stevens & Associates Lawyers is a leading and trusted employment law firm based in Sydney known for delivering high-quality legal expertise in the area of employment law and industrial relations across Australia, alongside a proven track record of effectively and swiftly resolving a variety of workplace law issues.
In the past year, the firm’s growth has been notable. It has:
• experienced a 213% growth in the number of client matters, increasing from 149 client matters in the 2022 financial year to 390 client matters in the 2023 financial year
• improved its online visibility, leading to over 50 online enquiries each month and a conversion rate of client leads of up to 40%
• significantly expanded the breadth and type of matters that it advises on day to day, which has increased the firm’s skillsets, diversity and resilience
• expanded its community outreach by collaborating with local Sydney venues for client seminars and continuing active participation in a Sydney small/family business group
Stevens & Associates Lawyers has adapted to digital trends by implementing an effective strategy with SEO and web design, resulting in a structural shift that has seen increased representation of employees where the firm previously mainly advised employers.
The firm’s recognition as a “Fast Firm” attests to its momentum in the employment law space.
“IQumulate is on a technology journey, and we’re just getting started”
Wayne Tower,
IQumulate Premium Funding
Steve Hansen
Vice President, Head of Architects & Engineers/Contractors Professional
Paul Meinschenk
President, Underwriting Operations
Paul Meinschenk
President, Underwriting Operations
Pam Chhabra
Manager – Residential Strata
Steve Hansen serves as vice president and head of Architects & Engineers/Contractors Professional (AE/CP) underwriting at Tokio Marine HCC – CPLG, bringing nearly 30 years of experience with the organization. He plays a key role in managing the underwriting team and portfolio, with responsibilities spanning new and renewal business, complex account referrals and approvals, product development, staff training, marketing, and business development.
Hansen joined Tokio Marine HCC in 1997 as an underwriter after spending seven years as an environmental and geotechnical engineer. His combination of technical expertise and extensive underwriting experience gives him a unique perspective on the professional risks facing architects, engineers, and contractors. He holds a Bachelor of Science in Civil Engineering from the University of California, Davis, and an MBA from Saint Mary’s College. Hansen is also a licensed professional civil engineer in California and holds a California property and casualty broker license.
Vice President, Head of Architects & Engineers/Contractors Professional
Steve Hansen
Jo Blackburn is an inclusive and supportive leader who is passionate about creating opportunities for people to thrive. She brings valuable frontline perspective into the business and ensures colleagues’ experiences and voices help shape how the organisation moves forward. A strong advocate for female leadership, Blackburn actively champions and celebrates women across the business, encouraging confidence, development and progression. Her approachable leadership style helps create a culture where people feel represented and supported to succeed.
President, Underwriting Operations
Paul Meinschenk
Laura Martin puts people at the heart of her leadership, helping to embed a positive, supportive culture within her own team and across the wider business. She invests time in mentoring and developing others, creating safe spaces where colleagues feel able to speak openly, ask for support and be themselves. Martin leads with kindness and emotional intelligence, taking time to understand each individual behind the role. Her supportive and collaborative approach helps people feel valued, builds confidence and encourages colleagues to grow and thrive.
President, Underwriting Operations
Paul Meinschenk
Stephen McMillan first entered the financial services Industry when he joined GE Capital as a finance analyst in 2008, from which he progressed through roles working both onshore and offshore. From there, he moved into Pacific Premium Funding as a financial planning and analysis leader in 2012 and was a key resource in the evolution of the business, first with the successful sale to Macquarie Pacific Funding and then the following progression into IQumulate Premium Funding, where he is now the commercial manager.
As commercial manager, McMillan leads a team that is responsible for commercial analysis and business support, identifying and reporting improvement initiatives, and the securitization and treasury functions of the business.
Commercial Manager
Stephen McMillan
One culmination of these efforts has been the real-world, needs-based IQEdge solution. A one-stop online quoting tool designed for both the Australian and New Zealand markets, IQEdge delivers quotes in under 60 seconds. Plus, the solution offers quote comparison and quote versioning capabilities, enabling users to review vital historical and financial data in a single page view.
IQEdge can streamline and automate application processing, underwriting document verification and payment collection, cutting the need for manual labour and minimising processing errors. A digital “self-service” platform, IQEdge, reduces the need for customer and administrative support. Meanwhile, borrowers can access their accounts, make payments and manage their policies independently and through sales and support teams, which are always available for further assistance.
“We’ve created a quality platform that simplifies the quoting process yet amplifies the customer experience,” says Gordon. “It’s a real game changer.” IQumulate offers an online digital quoting tool to clients. The best-in-market solution enables IQumulate to tailor funding offerings to brokers that align with their prefered distribution channel.
Read on
Award Winner
Tokio Marine HCC – Cyber & Professional Lines Group
SPECIAL REPORT
Home
Bio
What does IQumulate have in mind for the future?
“IQumulate is on a technology journey, and we’re just getting started,” says Wayne Tower, CEO. “Through continuous engagement with our clients, partners, marketplace and industry, we will listen to the needs as they arise and position our business to be agile and respond to changes as they occur.
“Faster decision-making innovations such as AI-powered decision support systems can expedite the underwriting and approval process, leading to quicker responses to clients. This can improve client satisfaction and potentially attract more business, with the potential to allow IQumulate to capture a larger market share, whilst continuing to deliver service excellence to clients.”
“As forward-thinkers with a digital and ‘do it better’ mindset, we collectively and proactively look to learn and improve on our customer experience for our clients, paving the way for successful business outcomes for our clients and our business in the coming years ahead.
“We’re excited for the future and look forward to what’s on the horizon.”
Adam Basaldella
Manager – Claims
Stephen McMillan first entered the financial services Industry when he joined GE Capital as a finance analyst in 2008, from which he progressed through roles working both onshore and offshore. From there, he moved into Pacific Premium Funding as a financial planning and analysis leader in 2012 and was a key resource in the evolution of the business, first with the successful sale to Macquarie Pacific Funding and then the following progression into IQumulate Premium Funding, where he is now the commercial manager.
As commercial manager, McMillan leads a team that is responsible for commercial analysis and business support, identifying and reporting improvement initiatives, and the securitization and treasury functions of the business.
Product Manager
Claire Watson
Stephen McMillan first entered the financial services Industry when he joined GE Capital as a finance analyst in 2008, from which he progressed through roles working both onshore and offshore. From there, he moved into Pacific Premium Funding as a financial planning and analysis leader in 2012 and was a key resource in the evolution of the business, first with the successful sale to Macquarie Pacific Funding and then the following progression into IQumulate Premium Funding, where he is now the commercial manager.
As commercial manager, McMillan leads a team that is responsible for commercial analysis and business support, identifying and reporting improvement initiatives, and the securitization and treasury functions of the business.
Commercial Manager
Stephen McMillan
“RPS is committed to driving an inclusive workplace for the benefit of our clients, employees, and the communities in which we live and work. We foster an environment that embraces the diverse talents, perspectives, and ideas of all employees, enabling everyone to reach their fullest potential”
???, RPS
“Continuous learning is built into the fabric of our operation. Through initiatives like Orion180 University, we provide tailored training for our team members to ensure they are at the forefront of insurance technology, underwriting standards, and customer engagement techniques”
Kenneth Gregg,
Orion180
Ivan Verescuk
Chief Executive Officer and Managing Director
Shaun O’Brien
Head of Underwriting
Emily Walker
Head of Strata and Development
Rex Oakman
Head of Operations and Risk
Sandy Newton
Head of Underwriting
Andrew Mitchell
Manager – NSW
Michael Prokopis
Manager – Southern Region
Pam Chhabra
Manager – Residential Strata
Jeffrey Valdivia
Manager – Commercial Strata
Adam Basaldella
Manager – Claims
Tokio Marine HCC – Cyber & Professional Lines Group (CPLG) is a market-leading specialty insurance organization that helps businesses navigate an increasingly complex and interconnected world. Combining deep underwriting and claims expertise with innovative products, technology, and a culture of partnership, CPLG delivers cyber and professional liability solutions for today’s risks and tomorrow’s challenges.
For decades, CPLG has built its business on specialized expertise, underwriting discipline, and the ability to anticipate evolving risks. Its experienced professionals bring industry knowledge, sound judgment, and claims expertise to clients when they need it most. Investments in data, analytics, and emerging technologies further strengthen how CPLG evaluates risk, supports broker partners, and develops solutions for a changing market. Backed by Tokio Marine HCC, CPLG combines global strength and stability with the agility, specialization, and innovative thinking of a focused specialty insurer.
Tokio Marine HCC is a member of the Tokio Marine Group, a premier global company founded in 1879 with a market capitalization of $81 billion as of September 30, 2025. Headquartered in Houston, Texas, Tokio Marine HCC is a leading specialty insurance group with offices in the United States, Mexico, the United Kingdom, and continental Europe. Tokio Marine HCC is the marketing name used to describe the affiliated companies under the common ownership of HCC Insurance Holdings, a Delaware-incorporated insurance holding company. For more information, visit tokiomarinehcc.com.
As Orion180 introduces new coverage options and deepens product offerings, it is upskilling employees to become experts in the next generation of property protection. Retention is a cornerstone of its service standards, supported by regular feedback loops, tracked engagement, and clear internal career paths that give top talent room to advance. With a rapidly growing national presence, Orion180 offers flexible and standard home insurance solutions, including FLEX and HO-3 coverage, as well as DP Landlord, flood and jewelry protection across AL, AZ, CA, CO, FL, GA, IL, IN, MA, MS, NC, OH, SC, and TX. Its proprietary MY180 platform serves as essential, high-impact technology for agents and insureds alike, further enhanced by smart tech innovations like the AWTOS water damage mitigation system and the PRYZMIQ home self-inspection tool. Orion180 proudly collaborates with more than 10,000 partner agents to serve 500,000 customers, safeguarding more than $150 billion in assets. Its unwavering commitment to operational excellence and exceptional agent and customer service is demonstrated by an impressive track record: 17-day average claims resolution and 5,000 five-star Google reviews. Connect with Orion180 on X, LinkedIn, Facebook, Instagram, TruthSocial, and YouTube, or visit www.Orion180.com to learn more.
