Headquarters:
Boston, MA
Year founded:
2021
Number of employees:
1,900
Phone:
786 865 4614
Email:
lmilne@one80intermediaries.com
Website:
one80intermediaries.com
LinkedIn:
linkedin.com/company/one80intermediaries
“We maintain several cross-company employee networks allowing staff to connect and learn from each other, fostering our inclusive culture and celebrating the diversity within our business”
Marcella McLean,
Arch Insurance International
ONE80 INTERMEDIARIES
Matthew F. Power
President
Edward Lopes
Chief Operating Officer
Joy LaFrance
Chief Underwriting Officer
Leadership
Matthew F. Power serves as president of One80 Intermediaries, which was formally launched in December of 2019. He formerly served as EVP of Lexington Insurance Company, one of the strongest and most stable excess and surplus carriers. He continues to advance the mission of One80 through innovation, specialization and the development of new programs designed to meet the demands of a changing market.
Power is a 1990 graduate of the University of Massachusetts and, in 2005, completed postgraduate studies at Harvard Business School. He serves on the boards of directors of The New England Council, The Greater Boston Chamber of Commerce and The University of Massachusetts College of Management Advisory Board.
President
Matthew F. Power
Edward Lopes serves as the chief operating officer of One80 Intermediaries. In this role, he leads the integration of new acquisitions, One80’s market-leading information technology platforms and process optimization strategies.
With over 35 years in the insurance industry, Lopes most recently served as regional executive for the East Region at Zurich North America. Prior to joining Zurich, he was regional president for American International Group (AIG) in the northeast region.
Lopes is actively engaged in several charitable efforts in the greater New York area, including Make-A-Wish of Metro New York and Western New York, the Stephen Siller Tunnel to Towers Foundation and St. Jude’s Northeast. He earned his bachelor’s degree in business management from the University of Massachusetts at Dartmouth.
Chief Operating Officer
Edward Lopes
Joy LaFrance currently serves as the chief underwriting officer for One80 Intermediaries. She is responsible for all aspects of business operations, strategic planning and procedural oversight at One80. With over 30 years of experience in the excess and surplus line industry, she personifies directional leadership, guidance, intuition and creativity.
Previously, LaFrance served as president and chief underwriting officer of International Excess Program Managers, located in Beachwood, OH.
LaFrance is a well-established commercial underwriter with over 30 years of experience in the excess and surplus lines industry. She has developed dozens of successful, long-tenured programs in the transportation, logistics, habitational and professional liability spaces.
Chief Underwriting Officer
Joy LaFrance
“We maintain several cross-company employee networks allowing staff to connect and learn from each other, fostering our inclusive culture and celebrating the diversity within our business”
Marcella McLean,
Arch Insurance International
“We will continue to strengthen our service proposition and customer experience as a key differentiator, as we build on the momentum we have achieved to date across multiple business lines and territories”
Marcella McLean, Arch Insurance International
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“We will continue to strengthen our service proposition and customer experience as a key differentiator, as we build on the momentum we have achieved to date across multiple business lines and territories”
Marcella McLean,
Arch Insurance International
“We maintain several cross-company employee networks allowing staff to connect and learn from each other, fostering our inclusive culture and celebrating the diversity within our business”
Marcella McLean,
Arch Insurance International
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Lenika Milne
Chief Marketing Officer
Lenika Milne is the chief marketing officer for One80 Intermediaries and is responsible for articulating the company’s strategic vision, mission statement and value, and ultimately crafting the company’s brand and narrative. She joined One80 in 2019 as national director of sales and marketing, where she raised revenue and brand awareness by leading the company’s sales and growth initiatives as well as media relations, sponsorship activity and social responsibility.
Milne previously served as global trade marketing head for Citigroup in London, following assignments in Hong Kong, Shanghai and New York City. Prior to joining Citigroup, she held a number of key underwriting and sales positions with American International Group (AIG) and worked as a media relations intern under the Clinton administration.
Milne is a graduate of the University of California and has an MBA in international business from Georgetown.
Chief Marketing Officer
Lenika Milne
Christopher L. Pesce
National Programs Practice Leader
Christopher L. Pesce is the national programs practice leader for One80 Intermediaries. In this role, he is responsible for the company’s in-house binding authority. Prior to this role, he was a principle shareholder and board member for Gowrie Holdings. He also served as president of the Maritime Program Group and EVP and secretary of the Gowrie Group.
Pesce currently serves on the producer council for the American Institute of Marine Underwriters. Past leadership positions within the insurance community include president of the advisory board for the Target Markets Program Administrators Association, executive committee member for the Independent Insurance Agents Association of CT and chairman of the Young Agents Committee. He is a licensed continuing education instructor and holds classes and speaking engagements throughout the country on topics ranging from operating and building a successful MGA to various areas within the marine insurance specialty.
National Programs Practice Leader
Christopher L. Pesce
One80 Intermediaries is a leading insurance wholesaler and program manager with offices throughout the US and Canada. The firm provides placement services and binding authority for property and casualty, life, travel/accident and health, affinity and administrative services and warranty business.
Launched in 2020, One80 was determined to build a unique business model – to foster sustained growth, mitigate risks, and position itself for long-term success in fluctuating market conditions.
“We will continue to strengthen our service proposition and customer experience as a key differentiator, as we build on the momentum we have achieved to date across multiple business lines and territories”
Marcella McLean,
Arch Insurance International
Gary Pearl
Affinity and Administrative Services Industry Practice Leader
Martin Burlingame
Binding Authority Practice Leader
Rick Grimes
National Wholesale Practice Leader
Simon Williams
Chief Strategy & Distribution Officer, Arch Insurance International
and Active Underwriter, Syndicate 1955
Gary Pearl serves as One80’s affinity groups practice leader. In this role, he leads the team in offering professional liability and personal lines insurance, as well as specialty insurance programs for associations and unions. He joined One80 with the acquisition of Pearl Companies in 2022, where he has served as Pearl’s chairman and CEO.
Pearl provides the team with a wealth of insurance knowledge and experience, which he developed during his years working in various sales, marketing and operational divisions at both Pearl Insurance and CIGNA Insurance Company (where he started his career). He remains deeply involved in every aspect of the business and is committed to continuing Pearl’s tradition of innovation.
Pesce also served as president of the Professional Insurance Marketing Association (PIMA) in 2000.
Affinity and Administrative Services Industry Practice Leader
Gary Pearl
Martin Burlingame is the binding authority practice leader for One80 Intermediaries where he leads a team that places property, liability, package and management liability across more than 30 carriers in the binding authority marketplace.
Previously, he was the CEO of Bigfoot Insurance, an online MGA platform that handled submissions for over 15,000 agents across the US. Burlingame served in the US Army as an armor and intelligence officer, with a combat tour in Mogadishu, Somalia.
Binding Authority Practice Leader
Martin Burlingame
Rick Grimes, national wholesale practice leader, leads One80’s wholesale distribution strategy for key lines of business such as property, casualty, financial lines, excess, life sciences and environmental coverages.
Prior to this appointment, he served as managing director and financial lines practice leader, where he was responsible for the development, delivery and growth of management liability, professional liability and cyber offerings across the One80 network. He joined One80 with the acquisition of Professional Risk Solutions, where he was the company president and oversaw production, day-to-day staff management and client relations. Grimes started his career as an assistant vice president at Chubb’s executive protection division and as a regional vice president at Travelers. He is a marketing graduate of Hampton University in Virginia.
National Wholesale Practice Leader
Rick Grimes
Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.
Partner
Kimi Shah
Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.
Partner
Kimi Shah
Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.
Partner
Kimi Shah
Sarah M Stewart
Associate Vice President,
Leasing and Call Centre Operations
Karen Bannister, CM
Vice President, Marketing
Dave Longbottom
Chief Technology Officer
Alex Ventura
Head of Marketing
Damian Palovick
Senior Vice President of Underwriting
AXA XL – Delegated Authority Programs, North America
Dr. Mary Lavoie
Head of Risk Management and Senior Vice President
AXA XL – Delegated Authority Programs, North America
Mark Bernacki
Chief Underwriting Officer
Ryan Armijo
Chief Operating Officer, Underwriting Division
Bob Petrilli
President, Underwriting Division
The strategy has worked well. “One80’s diverse offerings have reduced dependency on a single market segment, minimizing the impact of economic fluctuations and potential risks,” says Matthew F. Power, President, One80 Intermediaries. “Our diversified business model has spread revenue streams across various businesses, increasing overall stability and financial resilience. Moreover, our expansive product suite caters to diverse customer needs, attracting a larger customer base and expanding market penetration. It has also allowed us to efficiently respond to changing market demands and emerging trends, and finally it has created opportunities for cross-selling maximizing revenue potential.”
Part of this success can be attributed to the company’s entrepreneurial culture. At One80, employees are encouraged to think creatively and take risks. One80 empowers team members to act autonomously, seek out new business opportunities, and help adapt to market trends.
“Leaders across One80 prioritize open communication, providing a platform for ideas to be shared and debated,” explains Edward Lopes, Chief Operating Officer, One80 Intermediaries. “This cultivates a sense of ownership and accountability among employees, who are motivated to go the extra mile to drive business success. Celebrating both individual and team achievements, One80 emphasizes recognition and rewards for outstanding contributions.
“At One80, the decision-making processes is quick and agile, enabling rapid responses to market changes. Communication is direct and efficient, promoting collaboration and transparency among team members. We further employee empowerment and ownership, boosting motivation and creativity, and encourage a culture of open feedback and continuous improvement.”
With this specialized service model, One80 has instilled trust in their clients and built long-term relationships.
What’s more, the company has grown inorganically – acquiring over 50 niche insurance providers over the past three years and ensuring the company has access to tailored solutions across its geographies. This, in turn, drives faster, more efficient transactions, helps cut costs and saves time for clients.
“Our clients and broker partners can expect One80 to prioritize their needs and interests above all else,” says Lenika Milne, Chief Marketing Officer, One80 Intermediaries. “We invest in building strong relationships, actively listening to clients to understand their specific requirements. This allows us to offer tailored solutions and personalized services that align with the clients' objectives.
“At One80, our client's success becomes our success. We offer long-term partnerships built on trust, reliability, and exceptional service, ultimately solidifying One80’s position as a preferred and trusted partner in the market.”
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“We will continue to strengthen our service proposition and customer experience as a key differentiator, as we build on the momentum we have achieved to date across multiple business lines and territories,” says McLean. “Our im is to continue to grow our market relevance and strengthen our partnerships with our strategic brokers as we expand our leadership position in key sectors.
“We will also continue to invest in talent. We are committed to drawing from the broadest pools of talent, and to creating an environment that attracts and retains stellar employees. We recognise the importance of building teams that are diverse, collaborative, and innovative and are dedicated to cultivating a supportive and inclusive workplace culture in which all our employees can thrive.”