Headquarters:
Oak Ridge, TN
Year founded:
1996
Number of employees:
230+
Phone:
865 425 7341
Email:
carrie.bay@appund.com
Website:
appund.com
LinkedIn:
carrie.bay@appund.com
“We put our customers at the centre of our business, responding to brokers in a proactive and timely manner and working with the customer to understand their unique risk profile and tailor appropriate solutions”
Erica Kofie, QBE
Robert Arowood
President
Brian Fischer
Program Manager
Carrie Bay
Marketing Director
Leadership
Robert (Bob) Arrowood brings more than 30 years of leadership experience in the insurance retails and wholesale industry. Leading a national wholesale operation on a nationwide scale and offering products and ease of doing business has always been the focus of his leadership.
President
Robert Arowood
Brian Fischer has been involved in the carrier, specialty programs and agency sectors of the insurance marketplace for over 35 years. With diverse experience in commercial, underwriting, loss control and sales, he assists all departments in developing and managing programs.
Program Manager
Brian Fischer
Carrie Bay has been in the insurance field since 1992 in many different capacities on both the carrier and wholesale sides. With a strong background in underwriting and agency relations, she continues to manage the message and training to agents for continued client growth.
Marketing Director
Carrie Bay
“We put our customers at the centre of our business, responding to brokers in a proactive and timely manner and working with the customer to understand their unique risk profile and tailor appropriate solutions”
Erica Kofie, QBE
“We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations”
Erica Kofie, QBE
Leadership
“We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations”
Erica Kofie, QBE
“We put our customers at the centre of our business, responding to brokers in a proactive and timely manner and working with the customer to understand their unique risk profile and tailor appropriate solutions”
Erica Kofie, QBE
Leadership
Conrad D. Brooks
General Counsel
Conrad D. Brooks is General Counsel of AXIS Capital, where he has global oversight of legal, compliance and regulatory operations across all AXIS offices. Prior to his appointment to the role in January 2017, he served for nearly a decade as the company’s corporate counsel. He joined AXIS from McKenna Long & Aldridge LLP (now Dentons), where he was a partner and served as practice team leader in the firm’s corporate and securities practice.
A former officer in the United States Navy, Brooks graduated magna cum laude from the Georgia State University College of Law. He received his Bachelor of Science degree from the University of Illinois and earned a Master of Business Administration (Finance) from Old Dominion University.
General Counsel
Conrad D. Brooks
Noreen McMullan
Chief People Officer
Noreen McMullan joined AXIS Capital as chief human resources officer in September 2014 and is responsible for HR strategy and the delivery of HR services worldwide. McMullan has over 26 years of leadership experience in corporate HR for the financial services industry. Before joining AXIS, she served as executive vice president and CHRO for FirstKey Holdings, a diversified specialty finance company.
Prior to FirstKey, she led HR at Bank of America’s Legacy Asset Services Group. Additionally, McMullan spent 13 years at Morgan Stanley in several different capacities, including HR lead for C-level executives and their organisations, chief operations officer for global HR and head of HR and chief administrative officer for a Morgan Stanley subsidiary. Previously, she was with Citigroup from 1988 to 1998.
Chief People Officer
Noreen McMullan
Appalachian Underwriters is a leading insurance wholesale outlet for agents looking to bring their clients a broad selection of products. The company specializes in workers’ compensation, commercial specialty, personal lines, brokerage and life insurance segments. Appalachian Underwriters offers nationwide options to better serve clients’ needs. Its one-stop approach allows agents access to multiple carriers and products.
Appalachian Underwriters provides a wide range of services to help make business easy for all agents. It has created multiple exclusive Xpress raters to quote online and an online agent portal with the ability to rate, quote and bind, make online payments, and service existing clients with all documents readily available.
“We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations”
Erica Kofie, QBE
David Phillips
Chief Investment Officer
Keith Schlosser
Global Chief Information Officer
Dan Draper
Group Chief Underwriting Officer
Simon Williams
Chief Strategy & Distribution Officer, Arch Insurance International
and Active Underwriter, Syndicate 1955
David Phillips joined AXIS Capital as chief investment officer in April 2014. With more than 25 years of experience in investments, he previously served as head of investments for PartnerRe, where he had management and asset allocation responsibilities for public fixed income, public equities, private equities, and alternative fixed income. Prior to PartnerRe, he was the director of research and a portfolio manager at Oppenheimer Capital, an institutional money manager based in New York City. Phillips is a CFA charterholder and received an MBA from the Wharton School of the University of Pennsylvania and an AB from Princeton University.
Chief Investment Officer
David Phillips
Keith Schlosser is global chief information officer at AXIS Capital, where he leads the company’s global information technology and data strategy. He is also responsible for driving change throughout the organisation by delivering high-quality, future-oriented IT services in line with AXIS Capital’s business strategy. Schlosser has more than 30 years of insurance industry experience, spanning roles in information technology, business solutions, marketing and sales. Prior to AXIS, he served as chief information officer for Chubb’s Overseas General Insurance division, where he spearheaded a number of growth, innovation, digital and change initiatives. Before that, he served as CIO at The Travelers Companies international division. Schlosser was also a vice president for marketing technology and web communications at AIG.
Global Chief Information Officer
Keith Schlosser
Dan Draper was appointed group chief underwriting officer in September 2022. He had previously served for more than two years as group head of underwriting at AXIS. Prior to that, he had been group chief risk and actuarial officer at VIBE. Before joining VIBE, Draper spent eight years with AXIS, holding a number of leadership roles that included group chief actuary, chief risk analytics officer, and insurance segment chief risk officer. Before that, he held managerial positions at the Financial Services Authority, XL Capital, and EY.
Group Chief Underwriting Officer
Dan Draper
Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.
Partner
Kimi Shah
Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.
Partner
Kimi Shah
Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.
Partner
Kimi Shah
Sarah M Stewart
Associate Vice President,
Leasing and Call Centre Operations
Karen Bannister, CM
Vice President, Marketing
Dave Longbottom
Chief Technology Officer
Alex Ventura
Head of Marketing
Damian Palovick
Senior Vice President of Underwriting
AXA XL – Delegated Authority Programs, North America
Dr. Mary Lavoie
Head of Risk Management and Senior Vice President
AXA XL – Delegated Authority Programs, North America
Mark Bernacki
Chief Underwriting Officer
Ryan Armijo
Chief Operating Officer, Underwriting Division
Bob Petrilli
President, Underwriting Division
“Despite the challenging claims environment, QBE’s coverage and risk appetite have remained consistent. Brokers and customers know and understand our risk appetite and the cover we offer, providing them with certainty for the future,” says Erica Kofie, head of cyber proposition. “We put our customers at the centre of our business, responding to brokers in a proactive and timely manner and working with the customer to understand their unique risk profile and tailor appropriate solutions.”
Kofie adds, “Through 2022, QBE successfully delivered significant growth in the cyber sector, reflecting the depth and strength of our team. We continue to see cyber as a key opportunity and will be further developing customer-centric solutions across various geographies and segments in line with our growth aspirations.”
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Broker's Pick – Personal Accident and Illness Insurance
High net worth
Workers’ compensation
Medals
Overall service level
Broker communication, training and development
BDM support
Turnaround time – claims
Broker's Pick – Personal Accident and Illness Insurance
High net worth
Workers’ compensation
Medals
Workers’ compensation
High net worth
Broker's Pick – Personal Accident and Illness Insurance
Turnaround time – claims
BDM support
Broker communication, training and development
Overall service level
BDM support
BDM support