Headquarters:
PO Box 899, Charleston, SC 29402
Year founded:
1930
Number of employees:
537
Phone:
800 487 7565
Email:
marketing@jjins.com
Website:
jencapgroup.com
LinkedIn:
linkedin.com/company/johnson-&-johnson-insurance
“We feature leading-edge technology, enabling our agents to quickly generate finance agreements from our website”
Peter Burrous
Johnson & Johnson Insurance
JOHNSON & JOHNSON INSURANCE
Francis G. Johnson
Chairman and CEO
Harry L. Johnson II
President and COO
Francis G. Johnson Jr.
Treasurer and Secretary
Leadership
Francis G. Johnson has the overall responsibility for all of J&J. He is one of three owners of a fourth-generation family business that his grandfather started in 1930. A Clemson graduate, Francis started at J&J in 1986 after a nine-month internship with Lloyd’s of London.
He has four children, two of whom attended his university’s rival, USC. Francis is an avid cyclist who also enjoys boating, fishing, and hunting. He believes in giving back to the community. He has created long-term volunteer relationships for J&J within the tri-county and established a long-term relationship with the local Lowcountry Food Bank.
In addition, he has served on the Trident United Way Board of Directors since 2015. Francis has also served on the AAMGA Board of Directors 2000-2006, AAMGA President 2006-2008, Charleston Day School Board of Directors 2009-2012, Run for Adela Board of Directors 2009-2015, and is the Chairman and CEO of Johnson & Johnson Preferred Financing (JJPF).
Chairman and CEO
Francis G. Johnson
Harry L. Johnson II is the President and Chief Operating Officer at Johnson & Johnson Inc (J&J). He is one of three owners of a fourth-generation family business that his grandfather started in 1930. Harry was born in Charleston in 1970 and graduated from the College of Charleston with a degree in Philosophy and Business Administration.
Harry began his career at J&J in 1992 and currently sits on many industry and company boards. He is married, has two sons, and occupies his time out of the office with fishing, hunting, and biking.
President and COO
Harry L. Johnson II
Fran has the overall responsibility of the personal lines division of Johnson & Johnson. He brings an intense passion for the business and growing J&J alongside his family. Fran started at J&J in 2015 after work stints in London, UK; Scottsdale, AZ; and Bermuda. His experience both domestically and abroad has helped J&J grow its personal lines division year over year.
Fran is a graduate of the University of South Carolina. He is married to his high school sweetheart, Jamie, and they have two beautiful daughters. Fran is incredibly passionate about the outdoors. If not in the office, he can be found on the water or in the woods, enjoying the great outdoors.
Treasurer and Secretary
Francis G. Johnson Jr.
“We feature leading-edge technology, enabling our agents to quickly generate finance agreements from our website”
Peter Burrous
Johnson & Johnson Insurance
“It’s from the point an agency thinks about contacting J&J to how they contact J&J, to the experience they have after that contact. We measure all of that and we’re building an extensive internal report card that is monitored consistently”
Peter Burrous
Johnson & Johnson Insurance
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“It’s from the point an agency thinks about contacting J&J to how they contact J&J, to the experience they have after that contact. We measure all of that and we’re building an extensive internal report card that is monitored consistently”
Peter Burrous
Johnson & Johnson Insurance
“We feature leading-edge technology, enabling our agents to quickly generate finance agreements from our website”
Peter Burrous
Johnson & Johnson Insurance
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Robert C. Johnson III
Executive Vice President of Commercial Binding Property and Casualty
Rob oversees the commercial lines division for J&J, which currently handles business in 32 states. He is a son of one of the three owners of a fourth-generation family business that his great grandfather started in 1930. Rob started his career at J&J after 2 ½ years of internships starting in 2015. He spent two separate years underwriting with each Nautilus Insurance Company and Markel Specialty, and then moved to London for a 6-month internship with Lloyds of London. Rob was born and raised in Charleston and graduated from the College of Charleston with a degree in Business Administration. He married Anne Darby and they have one son, Robbie, and one daughter, Maggie. Rob is an avid outdoorsman and his passions include fishing, hunting, and boating.
Executive Vice President of Commercial Binding Property and Casualty
Robert C. Johnson III
Peter Burrous
Chief Marketing Officer
Peter Burrous, chief marketing officer at Johnson & Johnson, has been with the company for 19 years. After graduating from the University of Virginia in 1981, he spent 20 years in various sales and marketing positions at The Coca-Cola Company. He joined J&J in 2003 to build an industry-leading sales and marketing team. He and his team are responsible for agency partnerships and the overall sales and marketing plan.
Peter is a member of the Trident United Way Tocqueville Society. He lives in Mt Pleasant, SC with his wife, Catherine. They have four children – Peter, Bradford, Leslie, and Web – and now have their first grandson, with a second grandson on the way. Peter is an avid pilot and enjoys traveling, boating, and skiing in his off time.
Chief Marketing Officer
Peter Burrous
Founded in 1930, Johnson & Johnson (J&J) is a family-owned and operated insurance provider combining the experience of the past with a vision for the future.
Built on a foundation of long-term relationships with agents and partners, J&J handles day-to-day business efficiently while crafting creative solutions for hard-to-place risks.
As a top MGA, J&J employs technology as a key component of its operations.
“We feature leading-edge technology, enabling our agents to quickly rate and receive quotes for submitted risks and generate finance agreements from our website. We also provide up-to-date account information and offer payment options to our agents and insureds so they can quickly pay for a policy,” says chief marketing officer, Peter Burrous.
The firm also emphasizes technology through:
“It’s from the point an agency thinks about contacting J&J to how they contact J&J, to the experience they have after that contact. We measure all of that and we’re building an extensive internal report card that is monitored consistently”
Peter Burrous
Johnson & Johnson Insurance
Steven E. Craig
Chief Financial Officer
Mark Bernacki
Chief Underwriting Officer
Julie Prewitt
Senior Vice President, Marketing
Simon Williams
Chief Strategy & Distribution Officer, Arch Insurance International
and Active Underwriter, Syndicate 1955
Steven E. Craig is the chief financial officer at Johnson & Johnson. He graduated from Clemson University (BS Finance) in 1988, the University of South Carolina School of Law (JD) in 1993, and New York University School of Law (LLM, Taxation) in 1995. After practicing tax law for 15 years, he joined J&J as CFO in 2010. He lives in Charleston with his wife, Molly. They have three children: Steven, Macy, and Michael. He enjoys playing golf, traveling, hunting, boating, and generally being outdoors.
Chief Financial Officer
Steven E. Craig
Mark Bernacki is the chief underwriting officer of Amwins, the first to serve in the role. Prior to that, he served as president of Amwins Special Risk Underwriters. In addition to his leadership in underwriting, Bernacki runs the Amwins Alternative Risk Transfer Team for Amwins.
Chief Underwriting Officer
Mark Bernacki
Julie Prewitt has worked on nearly every aspect of marketing and advertising in her nearly 20 years in the industry. Her team at REInsurePro manages branding, advertising, events, content, digital campaigns, and agent engagement and plays a key role in product development.
Senior Vice President, Marketing
Julie Prewitt
Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.
Partner
Kimi Shah
Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.
Partner
Kimi Shah
Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.
Partner
Kimi Shah
maintaining an in-house team of more than 20 programmers to facilitate fast improvements
direct bill options to streamline the payment process for the agent and the insured
providing IVANS policy downloads that enable up to 30 percent labor savings to independent agencies
delivering online capabilities including rating, policy documents, payments, and claims reporting
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“We will continue to strengthen our service proposition and customer experience as a key differentiator, as we build on the momentum we have achieved to date across multiple business lines and territories,” says McLean. “Our im is to continue to grow our market relevance and strengthen our partnerships with our strategic brokers as we expand our leadership position in key sectors.
“We will also continue to invest in talent. We are committed to drawing from the broadest pools of talent, and to creating an environment that attracts and retains stellar employees. We recognise the importance of building teams that are diverse, collaborative, and innovative and are dedicated to cultivating a supportive and inclusive workplace culture in which all our employees can thrive.”
Recognizing that people are its greatest asset, J&J remains committed to providing every employee with a team-oriented work environment.
The company’s core values include:
relationships and teamwork
embracing and driving change
holding teammates accountable
pursuing excellence with humility
giving back to the community
To remain competitive, J&J strategically markets its expertise to bolster brand awareness. Licensed in every state and with over 600 employees, the firm has plans to continue expanding.
Reflecting on J&J’s status as a long-term regional player, Burrous shares, “In the last four to five years, we decided that it was important for J&J to become a national player. We have offices in Dallas and Phoenix, and we just did an acquisition in Oregon.”
Despite expansion plans, upholding quality customer experience remains a key priority for J&J.
“It’s from the point an agency thinks about contacting J&J to how they contact J&J, to the experience they have after that contact. We measure all of that and we’re building an extensive internal report card that is monitored consistently,” shares Burrous.
Aside from providing clients with best-in-class services, J&J also strives to create meaningful impact within the communities it operates in.
Whether it’s participating in Trident United Way’s Day of Caring, joining a project with Habitat for Humanity, organizing food and clothing drives, or volunteering for local community organizations, J&J drives positive change.
To sum up the most important asset of the J&J Team, the core value “relationships and teamwork” exemplifies the root of the company’s success.
“Our family culture is what sets us apart. If you need something as a teammate, I’m going to help you even if it’s not my department. I think that’s really the glue of what keeps us together,” says Burrous.