Johnson & Johnson Insurance

Francis G. Johnson

Chairman and Chief Executive Officer

Harry L. Johnson II

President and Chief Operating Officer

Francis G. Johnson Jr.

Treasurer and Secretary

Leadership

Francis G. Johnson is chairman and chief executive officer of Johnson & Johnson (J&J), a national wholesale insurance broker and fourth-generation family business founded by his grandfather in 1930. He has overall responsibility for the firm and began his J&J career in 1986, following a nine-month internship with Lloyd’s of London. A Clemson University graduate with a BS in business management, Johnson is a proud father of four and grandfather of five, all in Charleston. An avid outdoorsman, he enjoys hunting, fishing, and time outside. Deeply community-minded, he has long-standing partnerships with Hollings Cancer Center and Trident United Way, where he has served on the board since 2015, as well as on numerous industry and nonprofit boards over the years.

Chairman and Chief Executive Officer

Francis G. Johnson

Harry L. Johnson II is president and chief operating officer of Johnson & Johnson (J&J) and a fourth-generation leader of the family-owned firm founded by his grandfather in 1930. One of three current owners, Johnson joined J&J in 1992 and has since held a variety of leadership roles that have supported the company’s growth and long-term strategic direction. He earned his degree in philosophy and business administration from the College of Charleston and continues to serve on multiple industry and company boards. Outside of work, Johnson enjoys spending time with his wife and two sons and can often be found fishing, hunting, or biking.

President and Chief Operating Officer

Harry L. Johnson II

Francis G. Johnson Jr. is secretary, treasurer, and executive vice president of the personal lines division at Johnson & Johnson (J&J). He joined the family business in 2015 after internships with Miller Insurance Services, Scottsdale Insurance Company, and Validus Re, gaining experience both domestically and abroad. Under his leadership, J&J’s personal lines footprint has expanded significantly, with revenue growing more than fourfold. Johnson considers his greatest achievement to be building a highly functional, close-knit team that “works hard and plays even harder” together. A proud University of South Carolina graduate, he is married to his high school sweetheart, Jamie, and they have three children. When he’s not in the office, he is usually on the water or in the woods, pursuing his passion for the outdoors.

Treasurer and Secretary

Francis G. Johnson Jr.

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Robert C. Johnson III

Executive Vice President of Commercial Binding Property and Casualty

Robert C. Johnson III is a board member and executive vice president of the commercial lines division at Johnson & Johnson (J&J). He began his career at J&J in 2015 after internships with Nautilus Insurance Company, Markel Specialty, and Lloyd’s of London, bringing broad market insight to the family business. Johnson has been instrumental in expanding J&J’s commercial footprint across multiple states and has led key initiatives in product development and underwriting that have supported strong, consistent growth. He also serves on the Munich Re Advisory Board, contributing to strategic planning and market development. Born and raised in Charleston, Johnson graduated from the College of Charleston with a degree in business administration. He and his wife, Anne Darby – his high school sweetheart – have three children and enjoy spending time together outdoors, especially fishing, hunting, and boating.

Executive Vice President of Commercial Binding Property and Casualty

Robert C. Johnson III

Peter Burrous

Chief Marketing Officer

Peter Burrous is chief marketing officer at Johnson & Johnson (J&J) and has been with the company for more than two decades. After graduating from the University of Virginia in 1981, he spent 20 years at The Coca-Cola Company in a variety of sales and marketing roles, building a deep understanding of brand, distribution, and customer relationships. Burrous joined J&J in 2003 to create and lead an industry-leading sales and marketing team. Today, he and his team oversee agency partnerships and J&J’s overall sales and marketing strategy. A member of the Trident United Way Tocqueville Society, Burrous lives in Mt. Pleasant, South Carolina, with his wife, Catherine. They have four children – Peter, Bradford, Leslie, and Web – and three grandchildren. In his free time, Burrous enjoys flying, traveling, boating, and skiing.

Chief Marketing Officer

Peter Burrous

Since its founding in 1930, Johnson & Johnson (J&J) has established itself as one of the standout wholesale brokers and MGAs in the United States. The family-owned and operated company has successfully bridged nearly a century of experience with cutting-edge innovation, creating a unique position in today’s competitive marketplace. At the heart of J&J’s success lies its unwavering commitment to relationship-building. The firm has built a robust foundation of long-term partnerships with agents across the country, handling day-to-day business with remarkable efficiency while developing creative solutions for hard-to-place risks. This dual approach, combining reliable service with innovative problem-solving, has become a hallmark of the J&J brand. Technology stands as a cornerstone of J&J’s operations, distinguishing it from traditional MGAs. The company has made substantial investments in digital infrastructure, maintaining an impressive in-house team of more than 30 programmers dedicated to facilitating rapid improvements and adaptations. This commitment enables agents to quickly rate and receive quotes for submitted risks, generate finance agreements directly from the website, and access up-to-date account information at their fingertips. “We feature leading-edge technology, enabling our agents to quickly rate and receive quotes for submitted risks and generate finance agreements from our website,” explains chief marketing officer Peter Burrous. “J&J has fully adopted AI to move us into the next level of service to our customers.”

“In the last four to five years, we decided that it was important for J&J to become a national player”

Peter Burrous, Johnson & Johnson Insurance

Steven E. Craig

Chief Financial Officer

Nealy Farshadi

Principal, Strategic Client Relations

Christopher Welty

Chief Human Resources Officer

Simon Williams

Chief Strategy & Distribution Officer, Arch Insurance International and Active Underwriter, Syndicate 1955

Steven E. Craig is the chief financial officer of Johnson & Johnson, bringing a strong blend of financial and legal expertise to the leadership team. He earned his BS in finance from Clemson University in 1988, his JD from the University of South Carolina School of Law in 1993, and his LLM in taxation from New York University School of Law in 1995. After practicing tax law for 15 years, Craig joined J&J as CFO in 2010. He lives in Charleston with his wife, Molly, and their three children – Craig, Macy, and Michael. In his free time, he enjoys playing golf, traveling, hunting, boating, and spending time outdoors.

Chief Financial Officer

Steven E. Craig

Nealy Farshadi is instrumental in helping strengthen and grow Brown & Riding’s (B&R) client relationships. She maintains and improves quality procedures, oversees B&R’s ISO certification, and manages the firm’s client feedback program. Her contributions enable the executive management team to act on client input effectively. As a result, B&R’s client feedback scores greatly exceed the average and continue to improve each year. Farshadi also supports and furthers the growth of B&R and its employees by contributing to professional development within the organization and being a resource to staff.

Principal, Strategic Client Relations

Nealy Farshadi

Christopher Welty is dedicated to aligning employees with Brown & Riding (B&R)’s vision and values, fostering mutual growth for all. During his tenure, B&R has more than quadrupled in size. He has helped successfully integrate the company through two mergers and has been a strong advocate for many of the company’s important benefit plan enhancements and development programs. He excels at collaboration and has been a key contributor in establishing and promoting the company’s culture and offering programs and opportunities to help employees build a rewarding career. Welty joined B&R in 2007 as an HR assistant. His dedication and talent earned swift advancement, culminating in his appointment as the firm’s chief human resources officer in 2019.

Chief Human Resources Officer

Christopher Welty

Kimi leads the Estate Planning and Wealth Protection team and is a member of the Society of Trust and Estate Practitioners. She understands the complex and delicate nature of family estate planning, the technical requirements around probate and estate administration, and the importance of preserving wealth for future generations. Her advice is accurate, commercial, strategic and tailored to each situation.

Partner

Kimi Shah

Partner

Kimi Shah

Partner

Kimi Shah

maintaining an in-house team of more than 20 programmers to facilitate fast improvements direct bill options to streamline the payment process for the agent and the insured providing IVANS policy downloads that enable up to 30 percent labor savings to independent agencies delivering online capabilities including rating, policy documents, payments, and claims reporting

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“We will continue to strengthen our service proposition and customer experience as a key differentiator, as we build on the momentum we have achieved to date across multiple business lines and territories,” says McLean. “Our im is to continue to grow our market relevance and strengthen our partnerships with our strategic brokers as we expand our leadership position in key sectors. “We will also continue to invest in talent. We are committed to drawing from the broadest pools of talent, and to creating an environment that attracts and retains stellar employees. We recognise the importance of building teams that are diverse, collaborative, and innovative and are dedicated to cultivating a supportive and inclusive workplace culture in which all our employees can thrive.”

The firm’s technological advantages extend beyond basic automation. J&J provides IVANS policy downloads that enable up to 30 percent labor savings for independent agencies, offers direct bill options to streamline payment processes, and delivers comprehensive online capabilities, including rating, policy documents, and claims reporting. These innovations translate directly into time and cost savings for partner agencies., offers direct bill options to streamline payment processes, and delivers comprehensive online capabilities including rating, policy documents, and claims reporting. These innovations translate directly into time and cost savings for partner agencies. Despite its technological prowess, J&J recognizes that people remain its greatest asset. The company maintains a team-oriented work environment built on the core values of: • relationships and teamwork • embracing and driving change • holding teammates accountable • pursuing excellence with humility In recent years, J&J has executed an ambitious expansion strategy, transforming beyond a regional powerhouse. “In the last four to five years, we decided that it was important for J&J to become a national player,” Burrous says. Now licensed in every state with over 700 employees, the firm has opened new offices in Oregon and completed an acquisition in Minnesota. Throughout this growth, customer experience remains paramount. J&J has developed an extensive internal report card that monitors every touchpoint – from initial contact through ongoing service delivery – ensuring quality never suffers during expansion. Beyond business success, J&J demonstrates corporate citizenship through community involvement, participating in initiatives like Trident United Way’s Day of Caring and Habitat for Humanity projects, alongside organizing food and clothing drives. Ultimately, J&J’s family culture sets it apart. “If you need something as a teammate, I’m going to help you even if it’s not my department,” says Burrous. “I think that’s really the glue of what keeps us together.”

relationships and teamwork embracing and driving change holding teammates accountable pursuing excellence with humility giving back to the community

Furthermore, talent acquisition and retention pose a significant challenge and are at the forefront of most business leaders’ minds during this unique time. The insurance industry has been aware for years of a looming talent shortage caused by the Baby Boomer generation’s retirement and is now experiencing a war for talent. “Monarch has been able to overcome this talent acquisition challenge by staying true to who we are, a family environment with national resources, which is something we will continue to encourage and promote,” says Stavrakis. “When working for a team like ours, you are not another cog in the wheel but have the opportunity to make your mark and grow with us as we build out Monarch 2.0.” Monarch E&S Insurance Services is licensed in every state and is continuously finding ways to enhance its team, client, and carrier partner experiences. Get ready for the royal treatment as Monarch 2.0 expands digitally.

“J&J has fully adopted AI to move us into the next level of service to our customers”

Peter Burrous, Johnson & Johnson Insurance