Profile
“I will continue to empower and encourage my staff to perform at their best as I have done for the last decade. I will continue to advocate for my clients, embracing new technology and being open to business and industry changes”
Ken Dixon,
Dixon Insurance Services
Laura J. Hay leads a team of over 10,000 insurance professionals across 90 countries and is responsible for driving revenues of $1.5+ billion. As Global Head of Insurance for KPMG International, Laura also sits on KPMG’s global financial services leadership team and is the first female global insurance leader across the Big Four accounting firms.
Under Laura’s leadership, KPMG became a leading provider of IFRS 17 services. Her early strategic focus on IFRS and accounting change, coupled with a relentless drive toward early investment, differentiation, innovation and teamwork, resulted in this market-leading position.
Laura is a frequent industry speaker and meets regularly with board members, management teams, and regulators. She is a passionate advocate for diversity, equity, and inclusion (DEI) and an active participant in multiple diversity networks, including KPMG’s National Organization for Women (KNOW), and the Pride/LGBT network as an active straight ally. She was named one of the Girl Scouts’ “Women of Distinction” in 2022, one of The Consulting Report's “Top 25 Financial Services Consulting Leaders” in 2022, one of Intelligent Insurer’s “Most Influential Women in Insurance” in 2017, and one of Consulting Magazine’s "Women Leaders in Consulting" in 2012.
Her blog called “Mind the Gap” has amassed over two million views in one year and covers interviews with and advice from C-suite and board-level women in financial services from six continents. Her new blog series “STEMphasis” features KPMG women across insurance who, like her, bring their STEM skills to work every day and have developed dynamic careers at the organization.
55 Water Street, 20th Floor New York, NY 10041
212 872 3383
ljhay@kpmg.com
linkedin.com/in/laurajhay
kpmg.com
Laura J. Hay
Global Head of Insurance
KPMG International
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“To be able to give back to the community is rewarding and fulfilling. I am honoured to be in a position where I can raise funds for those less fortunate and in need”
Ken Dixon,
Dixon Insurance Services
1993
2007
2009
2011
2019
2017–present
Joined KPMG US in the Actuarial Insurance Group
1993
Promoted to KPMG National Industry Director for Life Segment
2007
Became the National Actuarial Leader and Member of Global Actuarial Leadership Team
2009
Became the KPMG National US Insurance Sector Leader, member of US FS leadership team, member of global insurance leadership team, and served as a KPMG US board member and foundation board member
2011
Global Insurance Leader at KPMG
2022: Girl Scouts of Greater NY “Women of Distinction” award; The Consulting Report’s Top 25 Financial Services Consulting Leaders, Ranked #1; CPCU Society’s “Inspiring Woman in Insurance” awarded on International Women’s Day
2017–
present
Assistant Vice President and Senior Broker at MJ Hall & Company since 2018
Present
Milestones
Aug 2022
Milestones
Sept 2021
Feb 2022
Apr 2022
Jul 2022
Aug
2022
Suncorp Bank introduces Solar Home Bonus offer for customers who are choosing renewable energy for their homes
Sept 2021
Month-on-month market share growth commences
Feb 2022
Suncorp Bank wins the Canstar award for most outstanding value in investment loans
Apr 2022
Suncorp Bank wins Money Magazine’s Bank of the Year and Business Bank of the Year awards for the fifth year in a row
Jul 2022
Suncorp Bank’s turnaround times are the lowest they have ever been. The lender becomes Australia’s first certified carbon neutral bank for both its operation and transaction services
Aug 2022
Milestones
How does he distinguish himself among fellow brokers?
“I believe all brokers are working very hard in a difficult market,” he says. “However, I have demonstrated continued growth, advocacy and performance on my client’s behalf, which is now recognised [for 10 consecutive years] in the Elite Broker awards.”
In 1990, Dixon got started with FAI, working in claims and as a team leader. From the late 1990s up until 2003, he worked at FAI and Suncorp in underwriting and as an area manager at VACC, CGU (South East Queensland). From 2003 to 2012, he got into broking and eventually started Dixon Insurance in 2013. Since then, he’s accumulated numerous acccolades, including Elite Broker, Diversity and Equity, and Fast Broker awards.
During the pandemic, Dixon challenged insurers over the Quarantine Act application to insurance wordings. His argument was that the Quarantine Act does not apply as an exclusion, as the Biosecurity Act was invoked by the Morrison Government, and this was not a subsequent amendment to the Quarantine Act. The test case in the Appeals court was won for Dixon’s client with a unanimous five-judge verdict.
He remains focused on transport, manufacturing, motor trade, engineering and large farm clients.
What are his plans for the future?
On a business level, “more of the same. I will continue to empower and encourage my staff to perform at their best as I have done for the last decade. I will continue to advocate for my clients, embracing new technology and being open to business and industry changes.”
On a personal level, Dixon invests significant time, effort and funds, along with his GT3, to support many charities through his passion for motorsport. From participating in and sponsoring the Thunderbolt Run (which provides tens of thousands of dollars in support for Beyond Blue and Prostate Cancer), to organising and running the Track Knights for Amira charity night where 28 Exotic Supercars raised funds through passenger laps in wet conditions, Dixon states “this is our time to give back to the community and those in need. My friendships and association with those seeking to do the same, allows us to contribute to those less fortunate and raise funds and awareness”.
He adds: “To be able to give back to the community is rewarding and fulfilling. I am honoured to be in a position where I can raise funds for those less fortunate and in need.”