Profile
“No matter how many clients I have, I make sure to call each one personally every quarter. It’s a chance to not only update them on their portfolio, but also check on how they’re doing personally”
Kelvin Rampersad,
Carte Wealth Management
Angela Lee is director of national claims operations at Marsh McLennan Agency. In this role, she manages the development and implementation of strategic plans for efficient claims management and advocacy across the organization.
Prior to joining the National Business Insurance Team, Lee led Marsh McLennan Agency’s Southeast Region Claims Practice Group as senior vice president - regional claims director. In this role, she managed complex negotiations and facilitated resolution of claims issues on behalf of clients across all P&C and specialty lines of coverage.
Lee is an experienced claim professional with over two decades of experience in coverage analysis, claims management, policy interpretation, and claims advocacy. She has worked for organizations such as Travelers, Beazley, and Willis Towers Watson in managing complex and challenging issues, with specialized expertise in cyber, D&O, EPL, E&O, and crime insurance involving public and private companies, financial institutions, private equity firms, and non-profit organizations.
Demonstrating a strong commitment and passion for DE&I initiatives, Lee serves the Asian American Insurance Network as a co-founder, executive board member and corporate treasurer. She also serves MMA’s Enterprise Asian Colleague Resource Group.
3rd Floor, 20 Fenchurch Street, London EC3M 3BY
+44 7 957 157 226
vivine_cameron@cii.co.uk
linkedin.com/in/vivine-cameron-80b379
cii.co.uk
Angela Lee
Director of National Claims Operations
Marsh McLennan Agency
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“I strongly believe in working smarter, not harder. I think it’s one of the keys to living a great life, and I want to share that with as many people as possible”
Kelvin Rampersad,
Carte Wealth Management
2008
2018–2022
2010–2012
Present
2019
2022
American Express Regent’s Club award winner
2008
2018–2022: Education Partnerships Manager and Officer at Chartered Insurance Institute – creation of new diverse talent stream approaches inclusive of higher education alignment of Chartered Insurance Institute professional qualifications to degrees, consultative advice on the growth of graduate talent into insurance and financial planning
2022: EDI General Practitioner at Chartered Insurance Institute, comprising EDI learning and development and EDI strategy, creation, design and delivery; creator and curator of organisational EDI resources; NextGen Planners Education Initiative of the Year award winner
2018–
2022
Chairman of the Motor Accident Solicitors Society
2010–
2012
Carpenters Group now employs over 1,000 people with six offices in the UK, covering a range of legal and insurance services
Works with the Ministry of Justice on reforms that impact industry, speaks to the public on insurance and legal topics, and writes articles for various periodicals
Present
Joined the partnership at Wynn Williams in the property and commercial team
Appointed to the Property Council NZ Retail Committee
Invited to sit on the judging panel for Lawyers Weekly’s Australian Law Awards
2022
Suncorp Bank’s turnaround times are the lowest they have ever been. The lender becomes Australia’s first certified carbon neutral bank for both its operation and transaction services
Aug 2022
Milestones
Aug 2022
Milestones
Sept 2021
Feb 2022
Apr 2022
Jul 2022
Aug
2022
Suncorp Bank introduces Solar Home Bonus offer for customers who are choosing renewable energy for their homes
Sept 2021
Month-on-month market share growth commences
Feb 2022
Suncorp Bank wins the Canstar award for most outstanding value in investment loans
Apr 2022
Suncorp Bank wins Money Magazine’s Bank of the Year and Business Bank of the Year awards for the fifth year in a row
Jul 2022
Suncorp Bank’s turnaround times are the lowest they have ever been. The lender becomes Australia’s first certified carbon neutral bank for both its operation and transaction services
Aug 2022
Milestones
ELITE WOMEN 2024 JUDGE