Profile
“No matter how many clients I have, I make sure to call each one personally every quarter. It’s a chance to not only update them on their portfolio, but also check on how they’re doing personally”
Kelvin Rampersad,
Carte Wealth Management
Lisa Lang is senior vice president for the National Accounts Casualty team for the Northeast and Southeast regions at Arch Insurance. She leads the growth, strategy, and profitability of the National Accounts Casualty operation for those regions.
She has achieved success by seizing all learning opportunities.
“Throughout the years, some of the most dynamic individuals within the casualty marketplace have mentored me. They have provided me with opportunities that I feel gave me the confidence from a career standpoint and have assisted me in growing as a leader,” she says.
Navigating fluid casualty market conditions is a recurring challenge Lang faces. As competition from insurers increases, her strategy involves staying ahead of the market, which requires continuous creativity, flexibility, and strategic planning. This mindset enables her to be a proactive solutions provider for clients and brokers.
Aside from her technical skills and comprehensive industry knowledge, Lang feels her outstanding quality is being able to lead.
“I provide my team with a clear sense of direction, which gives me the ability to set meaningful goals,” she says. “I understand and value perspectives of others and clearly actively listen and foster open dialogue with my team.”
The core qualities that Lang embodies are:
1114 Avenue of the Americas, New York, NY 10036
(347) 653 0801
llang@archinsurance.com
linkedin.com/in/lisa-lang-0175489
insurance.archgroup.com
Lisa Lang
Senior Vice President, National Accounts Casualty
Arch Insurance
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Milestones
“I strongly believe in working smarter, not harder. I think it’s one of the keys to living a great life, and I want to share that with as many people as possible”
Kelvin Rampersad,
Carte Wealth Management
1997
2012–2016
2018
2022
2024
Started my career in the insurance industry, and completed Reliance’s National Insurance Associate Program
1997
Promoted to vice president, portfolio manager at Zurich Global Corporate in North America
2012–
2016
Joined Arch Insurance as a vice president to assist in driving profitable growth
2018
Promoted to regional vice president northeast region at Arch Insurance
2022
Promoted to senior vice president responsible for the Arch National Accounts Casualty Group for the East Zone
2024
Milestones
ELITE WOMEN 2024 JUDGE
• collaboration
• trust
• fostering a strong sense of unity
“I adapt to certain situations by providing flexibility to respond to client’s needs, while also taking responsibility for underwriting decisions and holding others to the same standard,” she says. “Exceeding customer expectations is something I strive to do. I would like to be remembered for the strength of my relationships with my brokers and clients.”
Being named as one of IBA’s Elite Women 2025 is another prestigious honor in Lang’s career.
Recounting her journey in the early days, she comments, “I would not say I encountered structural barriers, but I do not believe I had the confidence early in my career for my voice to be heard. Often, I was the youngest and the only female at the table, and my mentors gave me the confidence to give my opinion.”
This experience has spurred Lang on to not only lead her teams expertly and consistently deliver for clients, but act as a role model for other women in the industry. She is keen to hold herself up as an example for them to follow.
Lang says, “I encourage confidence and share my thoughts on how I overcame challenges while also reinforcing success. It is important to provide mentorship, which I continue to do both internally at Arch and externally, to support women and their career goals.”
Along with producing results, Lang focuses on making a positive impact by inspiring, mentoring, teaching, and supporting others in achieving their goals.