Profile
“I will continue to empower and encourage my staff to perform at their best as I have done for the last decade. I will continue to advocate for my clients, embracing new technology and being open to business and industry changes”
Ken Dixon,
Dixon Insurance Services
Trish Buckhardt is the EVP and COO of Nautilus Insurance Group. She has tremendous influence over Nautilus’ technology, strategic planning, and culture. Her strong work ethic and forward-thinking have established consistent, business-driven, outcome-focused project planning and execution discipline. Buckhardt has a keen sense of metrics and bolsters expertise by hiring experts in areas she is not as versed in to help deliver strategic direction. While continuously striving to better the business, she knows the people at Nautilus have the greatest impact on its success. She influences the hearts and minds of those around her, always encouraging people to focus on the next improvement.
Buckhardt is a builder and creator. She is passionate about people and is regarded as a trustworthy, committed partner by customers. Internally, she is known as someone who cares deeply, contributes fully, supports freely, and, above all, revels in and acknowledges each hard-earned moment with her team.
Buckhardt continually seeks the next opportunity to learn, grow, and help lift people up. She has earned a bachelor’s degree in psychology and a master’s degree in applied communication and equine-assisted psychotherapy.
7233 East Butherus Drive, Scottsdale, AZ 85260
480 509 6648
gbutchin@nautilus-ins.com
linkedin.com/in/trish-buckhardt-scla-01159224
nautilusinsgroup.com
Trish Buckhardt
Executive Vice President and Chief Operating Officer
Nautilus Insurance Group
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Bio
Milestones
“To be able to give back to the community is rewarding and fulfilling. I am honoured to be in a position where I can raise funds for those less fortunate and in need”
Ken Dixon,
Dixon Insurance Services
1985–1990
1990–1995
1995–2015
2015–present
2023
Litigation Supervisor at UAC Continental
1985–
1990
Litigation Specialist at Great SW Fire
1990–
1995
Claims Director at Scottsdale Insurance
1995–
2015
Executive Vice President and Chief Operating Officer at Nautilus Insurance Group
2015–
present
Secured $900 million in investments to fuel PCF Insurance’s ongoing expansion
2023
Assistant Vice President and Senior Broker at MJ Hall & Company since 2018
Present
Milestones
Aug 2022
Milestones
Sept 2021
Feb 2022
Apr 2022
Jul 2022
Aug
2022
Suncorp Bank introduces Solar Home Bonus offer for customers who are choosing renewable energy for their homes
Sept 2021
Month-on-month market share growth commences
Feb 2022
Suncorp Bank wins the Canstar award for most outstanding value in investment loans
Apr 2022
Suncorp Bank wins Money Magazine’s Bank of the Year and Business Bank of the Year awards for the fifth year in a row
Jul 2022
Suncorp Bank’s turnaround times are the lowest they have ever been. The lender becomes Australia’s first certified carbon neutral bank for both its operation and transaction services
Aug 2022
Milestones
How does he distinguish himself among fellow brokers?
“I believe all brokers are working very hard in a difficult market,” he says. “However, I have demonstrated continued growth, advocacy and performance on my client’s behalf, which is now recognised [for 10 consecutive years] in the Elite Broker awards.”
In 1990, Dixon got started with FAI, working in claims and as a team leader. From the late 1990s up until 2003, he worked at FAI and Suncorp in underwriting and as an area manager at VACC, CGU (South East Queensland). From 2003 to 2012, he got into broking and eventually started Dixon Insurance in 2013. Since then, he’s accumulated numerous acccolades, including Elite Broker, Diversity and Equity, and Fast Broker awards.
During the pandemic, Dixon challenged insurers over the Quarantine Act application to insurance wordings. His argument was that the Quarantine Act does not apply as an exclusion, as the Biosecurity Act was invoked by the Morrison Government, and this was not a subsequent amendment to the Quarantine Act. The test case in the Appeals court was won for Dixon’s client with a unanimous five-judge verdict.
He remains focused on transport, manufacturing, motor trade, engineering and large farm clients.
What are his plans for the future?
On a business level, “more of the same. I will continue to empower and encourage my staff to perform at their best as I have done for the last decade. I will continue to advocate for my clients, embracing new technology and being open to business and industry changes.”
On a personal level, Dixon invests significant time, effort and funds, along with his GT3, to support many charities through his passion for motorsport. From participating in and sponsoring the Thunderbolt Run (which provides tens of thousands of dollars in support for Beyond Blue and Prostate Cancer), to organising and running the Track Knights for Amira charity night where 28 Exotic Supercars raised funds through passenger laps in wet conditions, Dixon states “this is our time to give back to the community and those in need. My friendships and association with those seeking to do the same, allows us to contribute to those less fortunate and raise funds and awareness”.
He adds: “To be able to give back to the community is rewarding and fulfilling. I am honoured to be in a position where I can raise funds for those less fortunate and in need.”
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