Profile
“Being true to who we are is key; we are purely a referral-based business. There is zero marketing or advertising”
Adam Rakowski,
Ortus Financial
From coast to coast, Deborah Dioguardi exemplifies forward-thinking leadership as she leads all of Jencap’s professional lines teams with unwavering determination, grit, and compassion. With extensive expertise in professional liability, management liability, and cyber liability, she is at the forefront of helping clients navigate the complexities of today’s rapidly changing digital landscape.
With 25 years of experience, Dioguardi works closely with clients to proactively identify and address risks, ensuring they have the right coverage solutions in place to stay protected. She and her team provide specialized coverage expertise to retail agents, offering tailored solutions in areas such as cyber liability, employment practices liability, professional and malpractice liability, directors and officers liability, and employment law and practices.
1979 Marcus Avenue Suite 214, New Hyde Park, NY 11042
516 570 7414
deborah.dioguardi@jencapgroup.com
linkedin.com/in/deborah-dioguardi-3b9139195
jencapgroup.com
Deborah Dioguardi
Executive Vice President and Professional Lines and National Practice Leader
Jencap
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Milestones
“You can’t control the outcome, but you can always control what version of you turns up every day”
Adam Rakowski,
Ortus Financial
2016
2020
2023
Present
2024
IBA’s Elite Women
2016
Top Specialist Broker
2020
ACORD Women’s Insurance Advancement Award
2023
Executive Vice President and Professional Lines and National Practice Leader at Jencap
Present
Appointed as Brown & Riding's Executive Director of Specialty
2024
Milestones
Milestones
ELITE WOMEN 2024 JUDGE
“You can’t control the outcome, but you can always control what version of you turns up every day,” he says.
While at the helm of a rapidly growing business and a family that includes two young children at home, Rakowski has learned to manage what he calls a “never-ending list of commitments” that consists of a new team member each month, a new interstate office and two to three new referral partners monthly.
“Our business is a human business, so investing genuine time in every person can be draining on a personal level. Balancing it all is a challenge,” he says. “Simply put, do what you say you will do, and act at all times with honesty and integrity, being respectful and empathetic. The financial outcomes are a byproduct of the human interactions we have.”
Attracting, retaining and delivering exceptional client outcomes and service starts with a sincere interest in their journey and remaining relevant to them as their lives and needs evolve, notes Rakowski. He points out that he and his team put in most of the work upfront in building meaningful relationships, which is a testament to its 99% client retention rate.
He says, “We are clear in the types of clients we work best with and our value proposition. We also look for a cultural alignment with all of our referral partners, and we are acutely aware of our strengths and how different we are from our industry peers.”
Rakowski recently opened a Queensland business and plans a foot in every other capital city. He strives to establish the brokerage as a national business with on-the-ground representation in every state by the end of 2025.